Ratings based on 422 Verified Reviews

4.3 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Handy to my family and beach

Posted Sep 2, 2017
Hotel access gate to beach shut an hr earlier than stated long walk around then to beach. Bar fridge had to be switched off due to humming noise and bathroom floor didnt look like it had been washed still spots all over floor . Breakfast ok but pay for continental even if you pay for hot meal.
Comment from Hotel Management
Sep 4, 2017 by Andrew, Hotel Management
Thanks for your feedback. Can I. please have your room number so we can fix these issues? Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

Posted Apr 25, 2017
Pros: The location is fantastic!
Cons: Earlier breakfast at the restaurant
Location: The Coast Road is perfect for watching ocean sunsets, the ferry to Rottnest Island is nearby and on the Easter weekend was running coastal cruises.
The Quality Resort at Sorrento WA is very well situated, across the road from the beach and very close to restaurants, a bottle shop and the fast ferry to Rottnest Island. We found their restaurant (only open for breakfast) opened a bit late for East Coast visitors, but one only 200m away opened at 6:30 and served all the local bicyclists with a very good breakfast menu. Staff were friendly and parking plentiful and free (including under cover parking).
Comment from Hotel Management
May 2, 2017 by Andrew, Hotel Management
Thanks for your feedback and glad you enjoyed the stay. We will look at opening earlier for East coast visitors as you recommended.
3 out of 5
Recommended
for Everyone
by A verified traveler from victoria

Close to the ocean

Posted Mar 25, 2017 on Lastminute
Pros: Position opposite the beach
Cons: The cleanliness of the room.
The view from our room was great, paid $200 a night for 5 nights for a basic , outdated room, shower over over the bath. Staff at reception were lovely
Comment from Hotel Management
May 2, 2017 by Management, Hotel Management
Thank you for your comments. We are in the process of renovating all rooms, so will keep you informed of when they are finished and ask you back for your feedback
3 out of 5
by Pauline

Overpriced and needs a re-vamp.

Posted Mar 21, 2017 on Hotels
Overall had adequate facilities. No dryer and only a small fold up rack to dry clothes, no pegs. No shower curtain and water soaks floor regardless of how careful you are. Needs a re-vamp, which I believe they are in the process of doing. Ridiculously noisy on the Friday night from one room but no one on site to do anything about it. Expensive for what it is. Girl at the front desk was lovely and helpful.
Comment from Hotel Management
May 2, 2017
Thanks for your feedback and apologies for you not getting a newly renovated room. We are almost done and have only 6 to go so if you visit again, please let me know and I will make sure that you have a refurbished apartment. Andrew
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Comfortable stay at beachside resort

Posted Mar 12, 2017 on Lastminute
I needed a single night stay for a family event happening close by. The facilities and parking were great and the local cafe/restaurant's were excellent. The views over the ocean were spectacular.
Comment from Hotel Management
May 2, 2017 by Andrew and teh team, Hotel Management
Glad you enjoyed your stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Queensland

Fabulous position

Posted Mar 9, 2017 on Wotif
Pros: Very clean, Staff extremely helpful.
Cons: Some sort of system that would help older clientel get to the first floor, as a fair amount of stairs involved, making luggage carrying difficult
Location: Sorrento, just go, it's fabulous, you won't be disappointed
Very handy to Beach, handy access to major roads, restaurants close by, so you can walk after a few wines. Loved Sorrento, has a Melbourne, Sydney vibe with a great cafe culture.
Comment from Hotel Management
May 2, 2017 by Andrew and the team, Hotel Management
Thanks for the glowing review, we think the location is great also. On your next visit ask for ground floor so you don't have to tackle the stairs but remember the view is not as good..
5 out of 5
by A verified traveler

Super location, beaches and sunsets

Posted Feb 28, 2017 on Hotels
Fantastic location, sunset and beaches. Loved the walk to Hillary's boat Harbour for hair salon, meals and shopping. We will be back to stay longer next time. Thanks for your hospitality!!
3 out of 5
by A verified traveler from newcastle nsw

run down and noisey

Posted Feb 28, 2017 on Wotif
the two bed room apartment was run down looked like it was built in the 80's. not worth the $250.00 per night. no air con in bed rooms. (two 35 plus days and one 40 plus day) we were next to car park so when guests would leave or the bins moved (at 630am) there was no chance of sleep. to be fair its in a great location and staff were friendly. one staff member stayed late to check us in. all said we wont be staying there again
4 out of 5
Recommended
for Everyone
by A verified traveler from Lincolnshire, England

Brilliant location

Posted Feb 26, 2017
Pros: Very helpful and friendly staff. Clean and comfortable.
Cons: Some of the furnishing looked a little tired I think an update would do the trick
Location: Across the road from the beach. Hillarys Harbour very close by and ferry to Rottnest Island can be obtained from there. Good road links into Perth
Great place to stay right across from the beach.
3 out of 5
Recommended
for Everyone
by A verified traveler from North Lakes 4509

Close to nice beach

Posted Feb 18, 2017
The hotel room was Ok but things like the air conditioner and the Television were iffy otherwise every thing else was Ok