Ratings based on 181 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bergen county, NJ

Great Birthday Vaca!!

Posted Jan 11, 2018
I brought my 2 daughters here for a 5 day 4 night stay. It was divine! The suite/hut was luxurious and spacious. The food was amazing, rich and thoroughly cocoa in every bite! I would recommend an all inclusive option or at least a drink package because it was so expensive and you have to try everything. The pool is gorgeous but very cold, would've enjoyed it more if it were heated or a hot tub. Chocolate tour was terrific as were the excursions on sunset cruise, volcano visit, hot lava bath and snorkelling. You MUST try the chocolate wrap at the spa!!! The staff are all very kind and hospitable and we miss them already. I would recommend this more for a couple or relaxation rather than a "fun" Vaca per se but loved it none the less.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel with magical view.

Posted Jan 11, 2018
We loved to stay in Boucan Chocolat.It was so romantic and unexpected.Bugs a little bit botherred,but its open air rooms,so its expected.Restaurant is wondefull,breakfast amazing included in room price.Will book again.
4 out of 5
Recommended
for Couples
by A verified traveler from Washington, DC

Beautiful boutique hotel in the rainforest

Posted Dec 5, 2017
Pros: The breakfast is amazing. Pool views can't be beaten and easy shuttle to the beach twice a day. Truffles in your room.
Cons: The concierge staff was good, not great. All nice & efficient. Not overly thrilled to help us book excursions or explain the lay of the land.
Location: Located up in the hills. The hotel is great about providing transport. Walk to the Volcano and Mud Baths, across the street from Ladera.
We chose to stay at Hotel Chocolat because of the beautiful Piton view and the well-reviewed restaurant, both of which did not disappoint. Room- The room was nice, but we were in lodge 2, which probably had the least desirable view on the property, but was close to the restaurant/concierge. Room was a good size and very comfortable. The mosquito netting kept us safe from bugs. The hotel also provided bug spray. The ceiling, floor fan and breeze kept us cool at night. The semi-outdoor shower was amazing and the towels were very soft. Hotel also provided water, truffles and little cocoa nib cookies each day, which was very much appreciated Food- Breakfast was incredible. Dinner is expensive but very good, but cheaper than going elsewhere and paying for taxi each way. Definitely don't bother with Ladera's Dasheene across the street-- it was TERRIBLE. Tours-We arranged all of our excursions through the hotel, which was great. It felt kind of weird being shuttled around, but it sure made it easy. We did the snorkeling, Gros Piton, Bean to Bar, and Sunset Cruise. All were worth it. Pool- Amazing place to lounge in or out of the sun with pool snacks provided and an honesty bar stocked with soda and beer. Beach- Easy shuttle from hotel to Soufriere to boat. A fun way to travel! Guests of HC are permitted to use the free chairs to the left of the jetty, which we were able to get each time we went, and there was some shade. Great snorkeling right off the beach.
Comment from Hotel Management
Jan 8, 2018 by reservations, Hotel Management
Thanks for your comments, we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Amazing hideaway with a view of Petit Piton

Posted Nov 25, 2017
We arrived just as the sunset and were given complimentary drinks prior to being escorted to our cabin. The accommodations are charming and unique, giving a great opportunity to “unplug” from the world. With that said, there is access to internet and we had no problem connecting. Our cabin had fresh towels and linens daily along with water, truffles, and cookies. Other snacks were complimentary too. (The complimentary rum was pretty phenomenal too.) Dinner was well worth it. We are vegetarians and, while the menu was limited for us, it was absolutely delicious. Dessert is a must! We aren’t ones for tours but the plantation tour and chocolate making was educational and lots of fun. The nursery supervisor is a cacao genius...seriously. We got to graft our our cacao tree which will be planted on the plantation. It may have been a joke but we might get some free chocolate from it... The spa was well worth every cent...very reasonably priced, and Agnes is simply amazing! Overall, we had great experience. If you’re into a party scene with extra modern accommodations, stay else. This place is classy and full of character. very quiet in the evenings, except for the sounds of nature surrounding you.
Comment from Hotel Management
Nov 28, 2017 by reservations, Hotel Management
Thanks for your comments, we look forward to seeing you again soon.
5 out of 5
Recommended
for Couples
by A verified traveler from Singapore

A quiet hideout

Posted Nov 4, 2017
Pros: The staffs had make our stay very wonderful. Their services reminds me of our stay in Singapore Ritz-Carlton. The food is nice and the wifi is fast.
Cons: If the room have air condition or an extra standing fan that would be great. Thank you for the off spray.
Location: We just relax at the hotel. It too peaceful and quiet.
If you are looking for a quiet hideout and overlooking the beautiful Piton and sunset and good wifi. This is the place. The room is big. Though there are no air air condition in the room, i think the idea is to enjoy the natural breeze, they also provide OFF spray in the room.
Comment from Hotel Management
Nov 10, 2017 by Viana - Reservations, Hotel Management
Thanks for your comments, we look forward to seeing you again soon.
5 out of 5
Recommended
for Couples
by A verified traveler

Gorgeous hotel, great food.

Posted Oct 16, 2017
Pros: Beautiful locale with great staff, amenities, and food.
Cons: Be aware that the entire hotel is open air, so there is no A/C. There are fans everywhere and plenty of breeze, so we were definitely comfortable.
Location: Hike up to Gros Piton or go scuba diving at Anse Chastenet. The hotel can help arrange any trips or tours you want to do and are very amenable.
We had amazing stay at Hotel Chocolat on our honeymoon in Saint Lucia. We highly recommend.
Comment from Hotel Management
Nov 10, 2017 by Viana - Reservations, Hotel Management
Thanks for your comments, we look forward to seeing you again soon.
5 out of 5
by Tatjana

Posted Aug 16, 2017 on Hotels
Beautiful hotel, very friendly staff, magnificent view of the Piton from infinite pool. The best breakfast!
Comment from Hotel Management
Aug 21, 2017
Thanks for your comments, we look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn, Ny

Beautiful hotel

Posted Aug 1, 2017
It is a small but lovely hotel. Nice size rooms with semi outdoor showers. If you don't mind the sound of crickets and birds at night then you will love it. There is no television but they have plenty of books. The infinity pool is small but it's nice nonetheless. It would be nice if they had a gym or some daily entertainment for the guests. If you are on vacation to relax and unwind then this hotel is perfect for you. The beach is about 15-20 minutes away. The hotel has free shuttle that takes you to the dock then you can hop on the hotel's boat for a 5 minute ride to Sugar Beach. The customer service is superb! The staff is very friendly and helpful. The complimentary Breakfast is excellent! I looked forward to it every morning I was there. Dinner is great also but I think it's a little pricey. They also incorporate chocolate into everything which is a little annoying but the food was still great. Overall great hotel.
Comment from Hotel Management
Aug 8, 2017 by reservations, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

It's perfect

Posted Jul 28, 2017
I had the most amazing experience staying at the Hotel Chocolat. the location is perfect. It's close to all the major attractions. The hotel has the most stunning view of the Pitons and the jungle. The rooms/houses are veIry unique and beautiful. My concern prior to arrival was that the hotel is in the jungle and we won't be able to go to the beach. In reality, this hotel takes you to one of the best beaches on the island twice a day. The travel to the beach is an experience on its own. First, there is a 10 minute ride in an air conditioned car, and then a 5 minute boat ride to the beach. It's amazing! Also worth mentioning that the chocolate tours are very informative abd engaging.
Comment from Hotel Management
Aug 8, 2017 by reservations, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by Dmitry

Posted Jul 4, 2017 on Hotels
Comment from Hotel Management
Jul 8, 2017
Thanks for your rating, we look forward to seeing you again soon.