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The Downtown Hotel

Photo gallery for The Downtown Hotel

Sea/Piton View | In-room safe, individually furnished, desk, soundproofing
Front of property
Sea/Piton View | In-room safe, individually furnished, desk, soundproofing
Deluxe Room, City View | In-room safe, individually furnished, desk, soundproofing
Mountain view

Overview of The Downtown Hotel

The Downtown Hotel

2.5 star property

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
Map
Bridge And Frederick Street, Soufriere, 00000

Explore the area

  • Popular LocationChurch of the Assumption1 min walk
  • Popular LocationPitons Management Area2 min walk
  • Popular LocationMorne Coubaril Estate4 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)55 min drive

Room options

About this area

Soufriere

Located in Soufriere, The Downtown Hotel is connected to a shopping center. Zaka Art Cafe and La Maison Creole are cultural highlights, and some of the area's activities can be experienced at Aqua Dulce Trail and French Wall Trail. Soufriere Estate Diamond Botanical Gardens and Diamond Falls are also worth visiting.
Visit our Soufriere travel guideOpens in a new window
Map

What's nearby

  • Church of the Assumption - 1 min walk
  • Pitons Management Area - 2 min walk
  • Soufriere Estate Diamond Botanical Gardens - 4 min drive
  • Morne Coubaril Estate - 4 min drive
  • Sulphur Springs - 6 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 55 min drive

Restaurants

  • Waterfront De Belle View Restaurant and Bar - 1 min walk
  • Fedo's - 14 min walk
  • Anse le Raye Fish Fry Friday - 22 min drive
  • pier 28 - 3 min walk
  • Whisper Bar - 3 min walk

About this property

The Downtown Hotel

Hotel connected to a shopping center
The Downtown Hotel provides amenities like a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a front-desk safe
  • Concierge services, a 24-hour front desk, and smoke-free premises
  • Guest reviews give good marks for the proximity to shopping and overall condition
Room features
All 18 individually furnished rooms include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak well of the quiet, spacious rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Furnished balconies or patios, microwaves, and coffee/tea makers

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from June 15 2023 to June 30 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.00 per person, per night for adults; USD 1.50 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Downtown Hotel Soufriere
Downtown Soufriere
Downtown Hotel Soufrière
The Downtown Hotel St. Lucia/Soufriere
The Downtown Hotel Hotel
The Downtown Hotel Soufriere
The Downtown Hotel Hotel Soufriere

Frequently asked questions

Is The Downtown Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Downtown Hotel?

As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at The Downtown Hotel on Jul 4, 2023 start from $85.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Downtown Hotel?

Self parking is free at this property.

What time is check-in at The Downtown Hotel?

Check-in is from 2:00 PM - midnight. After-hours check-in is not available.

What time is check-out at The Downtown Hotel?

Check-out is at noon.

Does The Downtown Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is The Downtown Hotel located?

Situated near the beach, this hotel is steps from Windward Islands, Church of the Assumption, and Zaka Art Cafe. Pitons Management Area and Aqua Dulce Trail are also within 1 mi (2 km).

The Downtown Hotel Reviews

The Downtown Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 17 out of 152 reviews" "
" "10 - Excellent 11%
Rating 8 - Good. 52 out of 152 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 47 out of 152 reviews" "
" "6 - Okay 31%
Rating 4 - Poor. 18 out of 152 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 18 out of 152 reviews" "
" "2 - Terrible 12%

6.9/10

Cleanliness

7.4/10

Staff & service

4.9/10

Amenities

6.1/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Fleur

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
good budget location downtown close to the water taxi pier to the beaches. Room was airy and comfortable with good working AC but fridge and bedside lamp did not work. Parking is difficult in the street.
Stayed 1 night in Apr 2023

6/10 Okay

William

Liked: Staff & service
Water view phenomenal. Brief hours at front desk. Street parking only. Bring toiletries.
Stayed 4 nights in Mar 2023

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awful. The reviews online are likely from people who live in the area. The hotel does not have parking and the village has almost no parking available. Once we found parking, we got mugged walking 1 block from the car to the hotel. The bathroom has no light, was dingy/unclean and even the hotel room had a broken AC and coffee spills on the floor that were not cleaned up. Do not stay at this place. Waste of money.
Stayed 3 nights in Feb 2023

8/10 Good

Nigel

Stayed 2 nights in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Large, clean but slightly tired rooms. Convenient location for all attractions in the south of the island.
Stayed 7 nights in Feb 2023

10/10 Excellent

Fey

Liked: Cleanliness, staff & service, property conditions & facilities
The Downtown Hotel is at a convenient location. The beach is a five minute walk. Restaurants and shops are within walking distance. Bring your own shampoo and hair conditioner. Also, the hotel rooms only have Type G outlets.
Stayed 3 nights in Mar 2020

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The stay was lovely. The staff is wonderful and caring about their guests and they seem very happy to be apart of this coorporation. My stay felt like a home away from home. The hotel is attached to a shopping center which makes it very convenient to buy all your shopping needs. The hotel also have a lot of parking so it made it convenient for my guest to park. The room is spacious the balcony is beautiful and I stayed at the Mountain View and sea view which was equally as gorgeous. The room service for cleaning was great, they also provided cleaning service which I appreciate a lot since I stayed here for some time. There is a beautiful pharmacy, a couple of clothing shops, duty free like shop which is also nice for guests to use. The air conditioning system worked perfectly. The hotel rooms also provide a refrigerator and microwave which I used quite frequently so was happy about that. The beds are nice and comfortable. The closet is spacious and also the drawers in the room are beautiful. There is a heating pot I loved to use as well. I feel overall very pleased with this trip and I would like to recommend it for anyone that is looking for a fun relaxing holiday by themselves or their loved ones. I want to thank hotels.com for the recommendation and making the hotel visible so I could enjoy it. I really also loved the grocery stores and shopping around the hotel, the local people here in Soufriere are so kind and they make you feel very welcomed. Thank you very much.
Stayed 1 night in Feb 2020

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Loved the staff the room and location. Felt very comfortable coming back and forth. Lovely location ocean view and view of the mountain is phenomenal. I will recommend this place to friends and family. I wanted to thank hotels.com for the recommendation. The shower pressure was very good the air conditioning worked perfect. The fridge and microwave really was convenient for the days and nights I wanted to stay in and relax and have a hearty meal. The balcony is one of the most beautiful features. The maid was very friendly and kind, she did a great job cleaning and you can tell she is happy to be apart of the staff. The front desk really helped with recommending restaurants. I love the fact that you walk out of your hotel room and everything is right in front of you, supermarket,clothing stores, souvenir shops are lovely. The mall in the hotel is beautiful and I really appreciate that there is a restaurant that is opened till late. The mall has everything you need a pharmacy included. This hotel reminds me of a home away from home and there is nothing I can say that needs to be changed or altered. You also get a good feeling and energy once you first walk into the hotel. You feel that everybody really cares for each other and I really am so lucky to have had this experience and will come back with my own family one day. I feel a feeling of motivation as well because everyone is relaxed while they are at work with smiles on their faces which gave me a very good feeling inside.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
Stayed 5 nights in Feb 2020