Ratings based on 28 Verified Reviews
4.0 Room cleanliness
3.4 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Oxfordshire
Good hotel. Friendly atmospherePosted May 21, 2017
A lovely clean hotel. The members of staff could not do enough to ensure you had a good holiday. The staff were very friendly and accommodating. Animation were great. Thanks Yassine, Momo and Bibo.
by Tammy from Phoenix, USA
Don't go during the off season.Posted Mar 6, 2015 on Hotels
Took a week here to enjoy a belated honeymoon with my Tunisian husband. it was obviously the off season and the food was so depressing. Nothing really authenticly Tunisian, and when I asked the restaurant manager he said we are cooking the comfort foods our European guests are used to,not Tunisian food. I said, I am from America,if I want American food I could stay home. When I travel the world I want to experience the culture and food. Also the hallway stunk and there was building construction going on right outside our balcony, noisy. I am not sure why I would never stay there again,the only good thing was the Moorish cafe Hookah lounge with candle light
for Everyoneby A verified traveler
Beautiful hotel for a great pricePosted Dec 31, 2014
Overall great experience. See my ratings below. Food Quality: 5/5 -I loved the food. There was more good food than I was able to try! Selection of Food: 5/5 -I always found plenty of variety. Restaurant: 4/5 -Overall good but it seemed a little old. Friendliness/courteousness of staff: 3/5 -This was the hotel's only weak point. Some of the staff were great, but the majority you could tell didn't like their jobs. Comfort of room: 5/5 Bed: 5/5 Bathroom: 4/5 -My only complaint is the shower was a little old, and splashed water outside the shower area. Layout of buildings: 3/5 -There were a few buildings that didn't seem to be in use, so I couldn't really figure out the layout of the property. Condition of buildings: 4/5 Location: 5/5 -We walked to most places because it's close to downtown. Price (compared to overall quality): 5/5 Pool: 4/5 -We were there in the winter, so used the inside pool. It was nice in general. There were some swim team practices going on in the afternoon, so we could only use a small portion of the pool when that was going on. There were no advisories about the practice times though.
by A verified traveler
Poor hotelPosted Nov 27, 2014
Poor hotel service and rude staff as I booked on Expedia and paired all the fee with e mail confirm payment and reservation and when arrive there they said that there is no reservation and they don't deal with Expedia when I contacted expedian customers service where they was very polite and helpful they sort it out so I staied that night and in the morning reception staff ask me to pay all the fee or they will not give me my passport so I paied 110 Tunisian dinar to take my passport Terrible hotel and con staffaymen
by Val from AZ
close to the beachPosted Jul 7, 2013
While some of the staff were pleasant, the ones that weren't stood out more than the pleasant ones. Room was dirty, urine still on the commode seat, dirty towels from previous occupant. Would not recommend.
Posted Jun 30, 2013 on Hotels
for Everyoneby Amin from Annaba
Amazing TimePosted May 25, 2012
Pros: Animation , Bar
I passed an Amazing Time , Staff was friendly everything was great !
for Everyoneby Della from UK
Dec 2011Posted Jan 3, 2012
The hotel was great, i really enjoyed my stay, the New Years Eve Gala was the best New Year ive had in ages and i didnt even realise anything would be happening, the only critism i have is some of the bar staff could learn how to smile a bit more, most looked miserable all the time!
for Otherby A verified traveler from Glasgow, Scotland
poor all inclusivePosted Jul 9, 2010
The hotel food was excellent as was the animation team however the bar staff were not very good. The tumblers used for lager were small half pint size and by the time it arrived you were ready to order another. the bars also frequently ran out of glasses. They were interested if booked with thompsons and hadn't really heard of Expedia.All in all it was fine however they need to sort out the drinks side of the all inclusive.
for Everyoneby A verified traveler from h.ousse
Voor de 2 e maal bezochtPosted Apr 16, 2017
Pros: Veel luxe voor de juiste prijs
Cons: Er is een degelijk onderscheid tussen de dag en avond personeel ,de dag is 100% op de tevredenheid van de klant gericht dit is bij de avond niet!!
Location: Het hotel ligt zeer centraal tussen sousse medina en port el kantouie. In de omgeving zijn veel terrassen ,winkels en terrassen .
Na alreeds eerder bezocht hebben wij wederom voor dit uitstekende hotel gekozen. Dit verblijf was wederom uitstekend ,voor een ieder aan te bevelen