Ratings based on 1,354 Verified Reviews

4.1 out of 5
74% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

very good

Posted Sep 23, 2017
Close to the Airport with good shuttle service. Modern and fresh. We had a Very comfortable 2 BR suite. spacious great beds and reasonable price at $234. Nice and quiet Highly recommended
2 out of 5
by A verified traveler from switzerland

Near to the airport

Posted Sep 20, 2017
If you need to stay only overnight near the airport this motel is fine, the staff is friendly and they have free shittle buses to the airport both ways. The area is very shady and all the shops have bars because of all the criminals. I was scared leaving the room at night. There were like 1000 ants in the kitchen and the dishes were not very clean (could still see the lipstick stain on the glas). The beds were big and soft and comfy and enough pillows and clean sheets. Tv works and heater works. Microwave very practical. I think there was mold on the bathroomwalls. the room is very spaceous.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Quiet hotel. Close to the airport

Posted Aug 31, 2017
We arrived later than scheduled at the airport and contacted the motel . The staff member was very polite and helpful. He picked us up in a shuttle bus and we were able to catch this back for a domestic flight the next day. The room was very comfortable and I would reccomend this motel.
3 out of 5
by A verified traveler

Upgrade in progress - phew

Posted Aug 27, 2017
Handy spot if bit isolated. Very much in need of upgrade but good to see that that has started! Staff very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good airport hotel

Posted Aug 25, 2017
Had a good time staying here the night before our flight and also on the way back from our flight. Great free car parking for our trip. Had a free shuttle running 24 hours to the airport. Lots of beds in the room for our kids to. Clean and had everything you needed for an airport hotel. Would stay again .
4 out of 5
Recommended
for Everyone
by A verified traveler

handy

Posted Aug 24, 2017
Pros: the shuttle drivers were excellent.
Cons: the decor was pretty dated.
Location: not a lot but fine for a pre flight stay.
this is a very convenient place to stay and the shuttle driver could not have been more helpful. they looked after the car for 8 days which is a great service. It would have been nice if they had put the drivers window up. I probably left it down when I handed over the keys for them to shift it, but I would have thought checking all the windows prior to parking it up would have been standard practice. I would stay there again but would try and get a room away from the highway
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
Sorry we missed the window
3 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice stay for one night

Posted Aug 23, 2017
Good value for the money, clean and comfortable. Stayed for one night. Shuttle service to the airport provided. Staff helpful and friendly
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
Thankyou
4 out of 5
Recommended
for Everyone
by A verified traveler from Tauranga

Nice hotel close to the airport

Posted Aug 19, 2017
Drop off and pick up from the airport very efficient. Also handy for onehunga and the city
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
Thankyou
4 out of 5
Recommended
for Everyone
by A verified traveler from KL, Malaysia

Good for a short stay near airport

Posted Aug 19, 2017
Pros: Good location, clean and comfortable room.
Cons: Ensure staff put customers' safety first. Provide airport dropoff even though guests are not catching a flight out.
Near to airport, very clean room. Driver that picked us up from the airport was talking on her mobile phone while driving. We were not comfortable with that so we told her to stop. No apology, just a curt "it's an urgent call". I think she should have stopped the car at the side and asked us politely to wait while she finishes her call. We understand that emergency does happen. To me, there's really no acceptable reason to put your customers' safety in jeopardy. We requested for airport dropoff but was informed that unless we r catching a flight out, they can't send us to the airport. We wanted to return to the airport the next day to pick up our rental car. The staff did suggest for us to 'hitch a ride' with other guests who are returning to airport but there weren't enough space to accommodate our group of 4 and the timing was not right for us, so we had to use Uber. Not a big deal but would have been nice if we don't have to go through the hassle.
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
I will talk to staff about phone calls when driving. Our shuttle is very busy as you will under stand and guest who we are picking up from flight or taking back to pick up flights must have first rights to the shuttle. We are happy to help guests who just need a ride to the airport But guests with flights must come first
4 out of 5
Recommended
for Everyone
by A verified traveler from tauranga

great for airport parking, clean and friendly

Posted Aug 16, 2017
Pros: convenient for the airport and for the city
would definitley stay here again. easy to find and great for airport parking
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
thankyou