Ratings based on 2,898 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tauranga

Very handy to the airport

Posted Jan 22, 2018
Pros: Vicinity to airport
Cons: Cheaper breakfasts
Location: Airport is of importance to us
Stayed here many times and it never disappoints. The staff is always extremely accommodating.
Comment from Hotel Management
Jan 22, 2018 by HHAA - AM , Hotel Management
Good morning, Thank you for staying at Heartland Hotel Auckland Airport. We are glad yo enjoy staying with and we appreciate your continued loyalty. Its great to hear our location and staff make a difference to your stay. We look forward to welcoming you back again soon. Thanks and kind regards, Tim Foster Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Jan 17, 2018
Convenient location for airport with a 24 hour shuttle. Staff is friendly and helpful.
Comment from Hotel Management
Jan 18, 2018 by HHAA - AM , Hotel Management
Good afternoon, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with us, the friendly staff and shuttle service made your stay more enjoyable. We look forward to welcoming you back again for another enjoyable stay again soon. Thanks and kind regards, Tim Foster Assistant Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2018
Last minute booking due to travel disruption. Free shuttle both ways was a drawcard. Checkin (2am!!) was trouble free. Room smelt a little damp/musty but we were exhausted and didn't really care. Comfortable beds. Good shower. Overall, met our requirements.
Comment from Hotel Management
Jan 17, 2018 by HHAA - AM , Hotel Management
Good afternoon, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed the free shuttle and trouble free check in. We will follow up with the housekeeping team regarding the room. We look forward to welcoming you back again soon. Thanks and kind regards, Tim Foster Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2018
Pros: So close to the airport and free shuttle service. Excellent pool and spa. Super helpful staff that go out of their way to assist.
Stayed just for one night as it was close to the airport but we all loved it! Interconnecting rooms were fantastic for a family with 3 kids.
Comment from Hotel Management
Jan 17, 2018 by HHAA - AM , Hotel Management
Good afternoon, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with us and the convenient shuttle/location for the airport. We look forward to welcoming you back again soon. Thanks and kind regards, Tim Foster Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Fl

Airport transfer included

Posted Jan 10, 2018
Nearby airport hotel with free airport shuttle. Nice looking hotel, good location for overnight stay. It has a reustaurant and separate bar. Foods is ok, we didn’t order from the bar.
Comment from Hotel Management
Jan 10, 2018 by HHAA - AM , Hotel Management
Good morning Ann, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with us and all the amenities we had to offer. We look forward to welcoming you back again soon. Thanks and kind regards, Tim Foster Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel handy to airport and transport

Posted Jan 4, 2018
Enjoyed our stay at the Hotel. Great location to conclude our holiday in NZ prior to early morning flight back to Aust. Staff were very friendly and went out of their way to assist. Highly recommend to future travellers.
Comment from Hotel Management
Jan 7, 2018 by HHAA - AM , Hotel Management
Good afternoon, Thank you for staying at the Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with us and we look forward to welcoming you back again for another enjoyable stay soon. Thanks and kind regards, Tim Foster Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand.

Good lolcation

Posted Dec 29, 2017
Pros: Location.
Cons: Prices.
Location: Close to Villa Maria.
Hotel was close to airport and villa maria. Shuttle was great and driver helpful. Breakfast was overpriced, but selection OK.
Comment from Hotel Management
Jan 3, 2018 by HHAA - AM , Hotel Management
Good afternoon Cindy, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed you stay with us and appreciated the location/shuttle service. We look forward to welcoming you back again soon. Thanks and kind regards, Tim Foster Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from cabarita beach australia

Close to airport

Posted Dec 22, 2017
Fantastic service and position. Exceptional shuttle service
Comment from Hotel Management
Dec 27, 2017 by HHAA - AM , Hotel Management
Good afternoon Barry, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with us with exceptional shuttle service and great location. We look forward to welcoming you back again for another enjoyable stay. Thanks and kind regards, Tim Foster Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2017
This was a great stopover with a short drive to International Airport. Fairly affordable with a pool. Next time I will make use of the lobby bar & restaurant. I did like the flights arrival/departure on tv in lobby too.
Comment from Hotel Management
Dec 27, 2017 by HHAA - AM , Hotel Management
Good afternoon, Thank you for staying at Heartland Hotel Auckland Airport. We are glad you enjoyed your stay with us and the amenities we offered. We look forward to welcoming you back for another enjoyable stay and dinner or drinks in the bar with our friendly staff. Thanks and kind regards, Tim Foster Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, NZ

Nice stay

Posted Dec 11, 2017
It was a lovely stay we enjoyed the room. Breakfast was Awesome!
Comment from Hotel Management
Dec 12, 2017 by HHAA - AM , Hotel Management
Good afternoon Mel, Thank you for staying at Heartland Hotel Auckland Airport. we are glad you enjoyed your stay with us and we look forward to welcoming you back for another enjoyable stay. Thanks and kind regards, Tim Foster Assistant Manager