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The room was comfortable, warm, clean, the TV worked well, the bed was comfortable, the sheets clean.The free shuttle from the airport was great.The staff were friendly. I dont know about the other rooms but mine was tired looking, the headboard had a stain on it, which put me off sleeping on that ...
Expedia failed to inform us that the hotel is not accessible from the road in front due to major earthworks. The whole of Albert street is blocked! Drove around in Auckland's heavy traffic, one way streets, and in rain trying to find out how to access the hotel for almost 1 hour before parking 500 ...
The rooms are small. The beds were terrible and I requested a new mattress and a good firm new mattress was delivered. There is no aircon and windows need to be left open which is a problem on the weekend as it is noisy. The location makes up for the down sides.
Awesome hotel, very central location. Rooms are nice and has everything you'd need (kitchenette, washing machine & dryer etc). Staff were helpful & friendly. Will definitely be staying here again!
Spacious room with adequate facilities. A bit dated however. Close to CBD with ten minutes walk. Reception service was efficient. Value for money especially when we have booked a 1 bedroom apartment at NZD150.
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