Ratings based on 581 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Visiting family

Posted Nov 11, 2017
great location, good experience.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Comment from Hotel Management
Nov 12, 2017 by T. Crawford, Hotel Management
James, Thank you so much for your wonderful feedback! I am happy to hear you had an enjoyable stay. We hope to see you back for any future lodging needs. T. Crawford- Assistant General Manager
3 out of 5
by A verified traveler

Not worth the price.

Posted Nov 10, 2017
Very uncomfortable bed and pillows. Terrible carpet. For the price, I expected a little higher quality.
Comment from Hotel Management
Nov 12, 2017 by T. Crawford , Hotel Management
Thank you for your feedback about your recent stay here with us. I will be getting with my team to make sure we are staying on top of our carpets and maintenance of our hotel. We strive to make sure every guest has an enjoyable stay. I hope you can give us another chance to give you the stay that you deserve and expect from us here at La Quinta. T. Crawford- Assistant General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Midland, TX

Posted Nov 7, 2017
In town for 1 night for a wedding. Easy access to SW Parkway and able to get out of town easy during rush hour traffic on Monday AM.
Comment from Hotel Management
Nov 7, 2017 by Shae, Hotel Management
Dear Val, Thanks so much for staying with us. We are glad our location worked so well for you. Sincerely, SWade - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Comfortable and quiet.

Posted Nov 7, 2017
Pros: Spaciousness of room and comfort of bed.
Cons: Better written description of how to access the hotel....cross over Mopac, etc. It is difficult to get to.
Location: Near Barton Creek Mall and Lady Bird Johnson Wildlife Center.
Room was held for late arrival, and staff greeted me in a friendly and helpful manner.
Comment from Hotel Management
Nov 7, 2017 by Shae, Hotel Management
Dear Rebecca, Thanks so much for sharing your recent experience with us. Sounds like you had a nice and comfortable stay and we look forward to seeing you again. Sincerely, SWade - General Manager
3 out of 5
by A verified traveler from SF, CA

50's leftover....

Posted Nov 5, 2017
It was OK but nothing to write home about. I'll stick with Best Western personally.
Comment from Hotel Management
Nov 6, 2017 by Shae, Hotel Management
Hello, Thanks so much for your feedback. We will be receiving a renovation soon so we hope you will return to experience our new look and feel. Sincerely, SWade - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from palm coast florida

Overall the hotel was ok.

Posted Oct 24, 2017
The hotel staff was very courteous. Breakfast was good. Location was convenient to our venue.
Comment from Hotel Management
Oct 25, 2017 by Shae, Hotel Management
Dear Chris, Sounds like we a hit a home run! So happy to hear that your experience was good and we appreciate your feedback. Sincerely, SWade - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 20, 2017
Facility was fairly clean, although there was some dirt on the bathroom floor when we got in the room, and a moderate to large insect crawled out of the air conditioner after we were there about 30 min. One night the elevator broke, but there are 2, so that wasn't much of a problem (could have bren as we were on the 5th floor), and the staff had it working again the next morning. The rest of our stay had no other such problems, and the hitel was comfortable and relaxing.
Comment from Hotel Management
Oct 23, 2017 by Shae, Hotel Management
Dear Guest, I apologize for the issues you experienced upon check in and I appreciate you letting me know. I am glad the rest of your stay went well. Sincerely, SWade - General Manager
4 out of 5
by A verified traveler from Katy, Tx

Nice common areas and room size

Posted Oct 14, 2017
Was surprised at the cost of this room that had no refrigerator or microwave.
Comment from Hotel Management
Oct 16, 2017 by Shae, Hotel Management
Dear David, Thanks so much for your review. Our king rooms have fridges and microwaves but our doubles do not. We are going to be renovated at some point next year and this is something that we are looking to change. Sincerely, SWade - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

Average Hotel

Posted Sep 30, 2017
Great location and easy check-in, but the fitness center was the thing that will make me book elsewhere on my next trip to Austin. The fitness center has a treadmill, an elliptical, and a weight machine. Only the elliptical was working correctly. Treadmill was out of order and the weight machine has a pin broken off in the stack so the weight isn't adjustable. Unfortunately, it rained during my visit so running outside want an option. If you don't care about the fitness center then I recommend this hotel.
Comment from Hotel Management
Oct 2, 2017 by Shae, Hotel Management
Dear Susan, Thanks so much for your feedback. I am so sorry some of our equipment was inoperable during your stay. We have repaired our treadmill and we are waiting on a new part for the weight machine. Sincerely, SWade - General Manager
3 out of 5
by A verified traveler

Dated

Posted Sep 17, 2017
Low water pressure, AC not really cold, dated decor. Great staff and good location.
Comment from Hotel Management
Sep 20, 2017 by Shae, Hotel Management
Dear Anonymous, We apologize for the issues you encountered and wanted to let you know that we will be renovated at some point next year. If you would like to contact me at the hotel and let me know what room you stayed in, we can address the situations your experienced. Sincerely, SWade - General Manager