Ratings based on 559 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Dated

Posted Sep 17, 2017
Low water pressure, AC not really cold, dated decor. Great staff and good location.
Comment from Hotel Management
Sep 20, 2017 by Shae, Hotel Management
Dear Anonymous, We apologize for the issues you encountered and wanted to let you know that we will be renovated at some point next year. If you would like to contact me at the hotel and let me know what room you stayed in, we can address the situations your experienced. Sincerely, SWade - General Manager
3 out of 5
by A verified traveler

Not sure we would return.

Posted Sep 11, 2017
shower water pressure was nonexistent, worse I have ever experienced. AC kinda worked, had to set to 65 to cool the room, outside nightime temp was 65-70. Room coffee was not replenished. Comfy bed. Need at least two waffle makers. Bad coffee.
Comment from Hotel Management
Sep 14, 2017 by Shae, Hotel Management
Dear Anonymous, Thank you for your comments - we appreciate the feedback and I will share it with my team. I apologize for the issues you experienced and if you could contact me at the hotel and let me know the room that you stayed in, I can address the shower and ac inconveniences. Sincerely, SWade - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location...excellent facilities

Posted Sep 4, 2017
Minutes from Downtown Austin and major shopping areas. Good size room with comfortable bed..
3 out of 5
by A verified traveler from denver

Minimum amenities missing

Posted Sep 1, 2017
The room was ok, but there was no fridge, microwave, or safe. I find these amenities so common that I didn't think to check before I booked. I probably won't stay here again.
Comment from Hotel Management
Sep 3, 2017 by T. Crawford, Hotel Management
Dear Martha, Thank you for taking the time to give us your feedback of your recent stay here at La Quinta Austin- South at Mopac. We do have microwaves and fridges in our King rooms looks like you might have booked a double bed. As far as safes, we do not offer those inside our rooms, but at our front desk we have safety boxes available to our guest at all times. I do apologize you were not aware of this. I hope you can give us another chance, as we would like the opportunity to give you the type of service your expect from us here at La Quinta. Sincerely, T. Crawford- Assistant General Manager
3 out of 5
by A verified traveler from Austin tx

Needs to be refurbished

Posted Aug 28, 2017
Thought staff was great. Hotel is little run down..
Comment from Hotel Management
Aug 29, 2017 by Shae, Hotel Management
Hi Nancy, Thanks for your feedback. So happy to hear that my team was great and wanted to let you know that we are expecting a full renovation at some point next year. We hope you will return and see our new look. Sincerely, SWade - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from stephenville tx

Posted Aug 24, 2017
Attractive location, and convenient to our meeting, restaurants & shopping. We stayed here twice, & the staff was very friendly & professional both times. The facility public areas are a little worn, but it was clean and felt secure.
Comment from Hotel Management
Aug 24, 2017 by Shae, Hotel Management
Dear Pat, We are so happy that you have stayed with us twice now and that our location is convenient for you. We are looking forward to a renovation at some point next year and hope you will stay again and experience our new look. Thanks for your review - we appreciate it! Sincerely, SWade - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Enjoyed my stay at the hotel. Pretty close to downtown Austin.
Comment from Hotel Management
Aug 24, 2017 by Shae, Hotel Management
Hi There, Thanks so much for staying with us and posting a review. Sincerely, SWade - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 23, 2017
Pros: Clean, quiet, near luxury with large room.
Cons: It is close to perfect.
Location: Near the South MoPac offices and other businesses -- away from downtown with free parking.
Nice, hotel in a beautiful setting. Large rooms with new furniture and amenities. Free lemon flavored water and cookies in lobby.
Comment from Hotel Management
Aug 24, 2017 by Shae, Hotel Management
Dear Bill, Wow! Thanks so much for your kind comments. We are thrilled that you had such a great experience with us and we look forward to seeing you again. Sincerely, SWade - General Manager
1 out of 5
by A verified traveler

Fight in the hallway at 1 am

Posted Aug 17, 2017
Pros: Clean and friendly staff.
I awoke to a fight right next to my room. They were actually knocking on my door to let them in because the police were on their way to arrest one of them. I had to wake up at 4 am for my flight out so this was not a wake up call I was anticipating.
Comment from Hotel Management
Aug 22, 2017 by Shae, Hotel Management
Dear guest, I am so sorry that this happened to you but I believe you are posting your review for the wrong hotel. I am at 4424 S. Mopac Expwy and I do not have any reports of the police coming to the hotel. Please give me a call at the hotel if you would like to discuss the matter further. Sincerely, SWade - General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Oklahoma

Nice hotel for our family - beautiful pool

Posted Aug 5, 2017
We enjoyed the ample breakfast bar and the swimming pool every day - can't wait to come back. The staff were very friendly and helpful.
Comment from Hotel Management
Aug 7, 2017 by Shae, Hotel Management
Dear Sue, Thank you so much for taking the time to comment on your recent stay with us. We are so excited to learn you enjoyed our amenities and that you and your family had a great experience. Sincerely, SWade - General Manager