Ratings based on 3,194 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Sep 17, 2017
Pros: Clean and bed was not too firm and not too soft
Cons: all is good
Location: lots of places only a few minutes away.
nice to relax in a clean room with a nice bed. the pool and jacuzzi made it wonderful & close to downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from anchorage, ak

Posted Sep 16, 2017
I got to check in early & check out by noon, that was awesome!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Next best thing to home

Posted Sep 12, 2017
We visit Austin at least 5 times per year. Our son lives there. We stay at the Omni Southpark because of its proximity to our son's apartment. The hotel staff is always hospitable & professional. The comfort level is just right. It's the next best thing to being at home for us. We will continue to choose Omni South Park for its exceptional service & high standards. The price fits our budget as well.
2 out of 5
by A verified traveler

Posted Aug 31, 2017
They were out of rooms so upgraded me to balcony suite for $10. The door to the balcony wouldn't close. The floor was soaking wet from a rain a few days prior. And there was gum on the wall.
Comment from Hotel Management
Sep 11, 2017 by Tim, Hotel Management
Thank you for your constructive comments. Please rest assured that we try our best to exceed the expectations of all our valuable guest however admittedly, we are not perfect all the time. We will do our best to research and fix the issue so our future guests do not have the same experience. Please know that this is not the norm for this hotel and we can only hope that you give us another chance to prove it to you in the future. Thank you again and we hope to serve you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel with good conference areas

Posted Aug 24, 2017
Pros: Conference rooms
Cons: Room initially had no hot water
Location: Downtown dining
I attended a seminar at this hotel and decided to stay one night. The hotel and staff were nice and the bar was very convenient.
Comment from Hotel Management
Sep 11, 2017 by Tim, Hotel Management
Thank you for allowing us to serve you during your stay at the Omni Austin Hotel Southpark. As we try our best to exceed all our guests expectations, sometimes we falter. Hopefully we resolved your hot water issue as quickly as possible as we have set a 20 minute response time goal for ourselves to respond to and resolve any issues presented to us. Thank you again and know that it's comments such as yours that helps us better serve all of our valuable guests.
3 out of 5
by A verified traveler from Tempe AZX

Interstate noise was horrible.

Posted Jul 27, 2017
Pros: convenience to my meeting
Cons: see above
Location: no comment
food, room itself, staff great. Horrible noise from interstate. 6th floor room eye level with a stack intersection 100 yards away. Windows should be triple pane. Got there too late to hastle with moving. would never stay unless guaranteed a pool side facing room.
Comment from Hotel Management
Sep 11, 2017 by Tim, Hotel Management
Dear L, Thank you for your constructive comments. Please know that it is comments such as yours that help us to better serve all of our valuable guests. It is our goal to assure maximum comfort and exceed expectations of all our guests. We only wish we could have had the opportunity make your stay more comfortable during your last stay with us. Please give us the opportunity to do so during your next stay and know that we look forward to serving you again in the hopefully near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Nice, older hotel that could use some upgrades.

Posted Jul 10, 2017
Pros: Location. It is far enough away from downtown to save a few bucks, but close enough to everything.
Cons: Could really use some updates. The AC was a little loud and the bathroom could use some upgrades and repairs. But overall, it was a nice enough hotel.
Location: Minutes away from the shops and restaurants on Congress and Lady Bird Lake. Not too far from UT Austin and just a short trip from San Antonio.
This is an older hotel, just outside of downtown. Just minutes away from all of the local shopping on Congress.
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Great place!!!!!

Posted Jun 29, 2017
Pros: all of it
Cons: n/a
Location: great location
Not one thing to complain about. Casey the bartender was awesome!!!!!
4 out of 5
by Luis

This traveler left a rating score only Posted Jun 14, 2017 on Hotels
5 out of 5
by floyd

Worth the jack

Posted Jun 14, 2017 on Hotels
Overall good value and comfortable room. Mattress a little soft for my liking. Balcony was great feature and thoroughly enjoyed it. Managers and staff went out of the way in every aspect. Nice touch with the motorcycle wash bay.