Ratings based on 675 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Austine, texas

Nice hotel it was close to the concert.

Posted Jul 22, 2017
Great place to stay would recommend to anyone. Just that the pool was under renovation but wqs overall great.
Comment from Hotel Management
Jul 25, 2017 by General Manager, Hotel Management
Mike, Thank you for your feedback regarding your recent stay at SpringHill Suites Austin South. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Perfect location

Posted May 24, 2017
Great staff. Very friendly and fast service. Great location
Comment from Hotel Management
May 25, 2017 by General Manager, Hotel Management
Tyler, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017 on Orbitz
Visiting Austin for my son's graduation from SEU. Hotel was 10 minutes from AUS and 5 minutes from SEU. Fit my needs perfectly. The staff was very pleasant, responsive , and helpful.
Comment from Hotel Management
May 21, 2017 by SpringHill Suites Austin South, Hotel Management
Thank you for staying with us! We were glad to have you. Congrats to your son! We look forward to your next stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Great stay over!

Posted May 14, 2017
Great room, great price. One night stay for 2 couples, shared the room and it provided enough privacy for all of us.
Comment from Hotel Management
May 15, 2017 by General Manager, Hotel Management
Jonathan, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We would love to see you again soon.
5 out of 5
by Michael

Posted May 14, 2017 on Hotels
Comment from Hotel Management
May 15, 2017
Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.
3 out of 5
by A verified traveler

Posted May 13, 2017 on Hotels
Comment from Hotel Management
May 16, 2017 by Lance Taylor, Hotel Management
Dear Valued Guest, Thank you for your feedback. I am disappointed to hear that we were not able to exceed your expectations, as that is always our goal. I have addressed your comments with my team and we are currently taking action on all shortcomings. Best, Lance
5 out of 5
by Ryan

Great stay

Posted May 2, 2017 on Hotels
Great place to stay with all the conveniences close by and quick access to downtown. Will definitely stay here again!
Comment from Hotel Management
May 4, 2017
We appreciate you taking the time to give us your review and we are delighted to see it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Austin area.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Good location

Posted Apr 16, 2017
Pros: Staff
Had an early arrival, red eye flight, the staff had a room and allowed us to check in at 7:30 am. Really saved us as our toddler was tired.
Comment from Hotel Management
Apr 18, 2017 by General Manager, Hotel Management
Aex, Thank you for your great review. We are glad that you enjoyed your stay and the location. We are proud of our staff for taking good care of you. We appreciate your business and look forward to your return.
5 out of 5
by Sally M

Comfy room

Posted Apr 10, 2017 on Hotels
Very comfortable bed, hot shower, and cold AC;separate kitchenette with good layout from bed. ( wall helps block light from desk/ table) The front desk ladies were very friendly & professional. The only negative is that my room never was cleaned even though we removed the do not disturb sign and the cleaning lady saw us leave.
Comment from Hotel Management
Apr 11, 2017
Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you another five star experience.
5 out of 5
by Thomas

Great hotel bad pool experience

Posted Apr 3, 2017 on Hotels
The only complaint I have is the pool, not heated, if it is an indoor pool and open during off seasons should be warm enough to enjoy. Very disappointed for son
Comment from Hotel Management
Apr 5, 2017
Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. We look forward to having the opportunity to serve you again and give you a five star experience.