Ratings based on 8,296 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Posted Sep 24, 2017
Felt very secure. Very clean, comfortable and quiet. Good location and within walking distance of some sites and the underground, so easy to get around.
Comment from Hotel Management
Sep 24, 2017 by Suat, Hotel Management
Delighted you felt safe with us, thanks of the great review score. Hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamden, CT US

Perfect stay!

Posted Sep 24, 2017
This was a wonderful stay at a hotel with exceptional service and attention to detail. The location was fantastic and had spectacular views of Big Ben! We plan to return to this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Fabulous

Posted Sep 18, 2017
Pros: Everything
Cons: I couldn't fault anything during my stay.
Location: Embankment, Parliament, London Eye, Tate Modern, Close to the City Centre so you are never short on things to do.
When we arrived I was greeted by the most friendly staff who dealt with my check in. My request of a room with the view of Big Ben was fulfilled and this only made me so much more impressed about my stay. The hotel is absolutely fantastic in my experience 5* luxury just to walk through the reception area! The room was just as amazing, words couldn't explain how impressed I was. I will definitely be back at the Plaza. Amazing experience and a really clean and comfy room this only magnifies my want to stay for longer.
Comment from Hotel Management
Sep 23, 2017 by Suat, Hotel Management
I am over the moon you had a truly wonderful stay with us. Thanks for highlighting the team for their warming welcome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location !

Posted Sep 18, 2017
This hotel, located at the foot of the Wesminster Bridge, and adjacent to The London Eye, Houses of Parliment, Westminster Abbey is great for visitors looking to walk and see many of the iconic sites that London has become known for. Everything is walking distance! Hotel is clean, bar a little pricey.
Comment from Hotel Management
Sep 23, 2017 by Suat, Hotel Management
Thanks for sharing your wonderful pictures. It was a pleasure looking after you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Close to popular tourist sites

Posted Sep 14, 2017
Very pleased with our stay although it is quite a ways from the airport and cost of transportation was very expensive!
Comment from Hotel Management
Sep 23, 2017 by Suat, Hotel Management
Thanks for the great review.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Great experience - good location. Fun food fair in tge evenings close by the hotel.
Comment from Hotel Management
Sep 23, 2017 by Suat, Hotel Management
Thanks for the great comments
5 out of 5
Recommended
for Everyone
by A verified traveler from Tioronto, Ontario, Canada

Great Hotel in a Great Location

Posted Sep 10, 2017
Truly enjoyed my stay here. Was on a Globus Tour package and they had an office/kiosk on the ground floor. Beautify hotel in a location that is a stone's throw from Big Ben, Westminster Abbey, Parliament Buildings, Trafalgar Square, and much more.
Comment from Hotel Management
Sep 10, 2017 by Suat, Hotel Management
Delighted you had a great stay and loved the great central location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2017
Rounded off our trip to the UK with a three night stay at this hotel and really enjoyed our stay. The location is great, the hotel staff are awesome, especially Alex at the lounge, who went out of his way to please us whenever we were there. The room was very clean and quiet. The breakfast every morning was perfect. To top things off, the hotel booked us a car to Heathrow for a charge I think would have been quite a bit less than a taxi and probably comparable to Uber.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central location

Posted Sep 8, 2017
Perfect location with accessibility to transportation and attractions. Very busy hotel, a lot of business conferences, a lot of traffic in lobby and elevators with the people attending the business conferences. I felt uncomfortable as a tourist in this hotel.
Comment from Hotel Management
Sep 23, 2017 by Suat, Hotel Management
Delighted you loved the location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida USA

Great hotel, fantastic staff, and wonderful locati

Posted Sep 4, 2017
Pros: Location and staff
Location: Always activity on the south bank plus West Minister.
Had a very enjoyable stay, location was perfect for walking activity. All the staff, in all the departments were very accommodating. I would like to single out Ricardo, at the concierge desk, who went above and beyond the call, thank you very much .
Comment from Hotel Management
Sep 23, 2017 by Suat, Hotel Management
Delighted you enjoyed your visit. Ricardo loved reading your comments, thank you for making his day.