Ratings based on 3,706 Verified Reviews

3.6 out of 5
78% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Nov 6, 2017
Never was the bed remade with clean sheets. Also both beds weren't made sometimes. Cleaning didn't happen until 4 in the afternoon when I was wanting to relax.
Comment from Hotel Management
Nov 8, 2017 by ct, Hotel Management
Thank you for alerting us to your stay. We can definitely change things around for your next stay. Please contact the front desk and we can accommodate your needs.
3 out of 5
by A verified traveler

Liquid cream in front office please.

Posted Oct 23, 2017
When offering fresh hot coffee in front office you definitely need liquid cream. Powdered cream is very nasty and undated!
Comment from Hotel Management
Oct 23, 2017 by Adriana, Front Desk Supervisor., Hotel Management
We appreciate your suggestion!
4 out of 5
Recommended
for Everyone
by A verified traveler from SunValley

Just relaxing

Posted Oct 23, 2017
Room was some what clean they need to upgrade the beds but overall was ok stay
Comment from Hotel Management
Oct 23, 2017 by Adriana, Front Desk Supervisor., Hotel Management
Thank you very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great!

Posted Oct 14, 2017
This is my 4th time staying at this location. I love it! Friendly staff, clean rooms, designated smoking areas which are lighted with ashtrays and a bench...very comfortable. The area is quiet and the hotel is gated. Very safe area! Plenty of parking and deposit is only $25.
Comment from Hotel Management
Oct 15, 2017 by CT, Hotel Management
Thank you !
4 out of 5
Recommended
for Everyone
by A verified traveler from SunValley

Night out

Posted Oct 10, 2017
Room was clean and nice just wish they can do something about the beds they are super hard amd uncomfortable but overall great place to stay
Comment from Hotel Management
Oct 11, 2017 by CT, Hotel Management
Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler from LA!!

Posted Oct 10, 2017
Close to Aguadica and to the Guadalajara Grill. Easy access to freeways and local shops. Staff was well informed of local activities and eventd.
Comment from Hotel Management
Oct 11, 2017 by CT, Hotel Management
Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Nice and cozy

Posted Oct 9, 2017
Nice clean reasonable price. I recommend this place if you want quite and cozy.
Comment from Hotel Management
Oct 12, 2017 by ct, Hotel Management
Thank you !
4 out of 5
Recommended
for Everyone
by A verified traveler from SunValley CA

Out of town

Posted Sep 22, 2017
I would've given excellence ti all thw question but they need to do something abiut the beds they r to hard to sleep comfortable beside that everything else was great
Comment from Hotel Management
Sep 24, 2017 by ct, Hotel Management
Thank you bigmexx
1 out of 5
by A verified traveler

cockroaches

Posted Sep 12, 2017
My first room had a lot of cockroaches. The second room had that and a bunch of people doing drugs and what looked like a a house party. Worst experience
Comment from Hotel Management
Sep 15, 2017 by ct, Hotel Management
Definitely did not want to make it on your worst stay list and I sincerely wish for another chance to serve you. We would like to show you a much better experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Sep 10, 2017
excellent location close to everything including the airport
Comment from Hotel Management
Sep 12, 2017 by Adriana, Front Desk Supervisor., Hotel Management
Thank you for your review.