Ratings based on 325 Verified Reviews

3.6 out of 5
71% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
Very friendly staff. Nice Hotel close to border which was what we were looking for.
Comment from Hotel Management
Sep 16, 2017 by Laura A Velazquez, Hotel Management
Dear guest, I'm very happy that you like my staff and you are right, we are 5 minutes form the San Ysidro Border. We hope you will visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Aug 18, 2017
Staff were great and so was the room toogreat stay
Comment from Hotel Management
Aug 18, 2017 by Laura A Velazquez, Hotel Management
Thank you very much for your comments, we are very happy that you enjoyed your stay with us. We hope you will visit us again.
1 out of 5
by A verified traveler

Dirty hotel

Posted Jul 24, 2017
Stayed here over the weekend as we were attending ComicCon. As soon as we walked into the hotel room we could tell we were entering a dirty room. The room smelled like mold and the floors were beyond filthy. Beds were clean and soft but the over all cleanliness of the place was terrible. Parking is also super limited, so good luck finding a parking spot at night.
4 out of 5
by A verified traveler

Posted Jun 20, 2017 on Hotels
Everything for the most part was pleasant. We were however very disappointed about not being able to bring our breakfast to our room. That was very inconvenient.
Comment from Hotel Management
Jun 29, 2017
Dear guest, Thank you for your feedback and your time. I"m happy that you like our Hotel. I apologized for the breakfast but we try to prevent an insect pest. Thank you again for your stay. Sincerely, Laura A Velazquez Front Desk
1 out of 5
by Sharon

Waste of money, go some where, any where else...

Posted Jun 13, 2017 on Hotels
We won't be back... I paid for a king suit and got two queens. When I told her that I paid for a king she said because I have a dog we had to be on a tiled floor, the queen room was carpeted so, so much for that excuse... Then she tells me there is a $25.00 fee for having a dog, no problem, I paid cash and was on my way. Next morning, bright and early, the phone rings and I was advised that I need to pay $25.00 for having a dog. I told them I already paid and he didn't believe me. Then he says "oh, I see it, never mind". This place sucked! I picked it because I didn't want to stay at motel 6, but I will next time. Very limited parking! We found a parking spot but when we woke up the next morning, we were blocked in by 4 other vehicles! WTH? We won't be staying here ever again...
Comment from Hotel Management
Jun 15, 2017
Dear Mrs.Mccall, Thank for your review and your time. We are very sorry that you didn't enjoy your stay, We apologized for that and I will share your feedback with all my staff to improve our service. Sincerely, Laura A Velazquez Front Desk Agent
5 out of 5
by Bruce

Wonderful place to stay!

Posted Jun 12, 2017 on Hotels
Great hotel and great breakfast... definitely will be my "go to" place whenever I'm ready to party across the border!
Comment from Hotel Management
Jun 29, 2017
Dear Guest, Thank for your stay and your feedback. We are very happy that you enjoyed your stay. The satisfaction of the guest is our priority. We will like to see you again. Sincerely, Laura A Velazquez Front Desk Agent
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Actually better than expected.

Posted Jun 6, 2017
Pros: Nice look and feel to it. Comfortable room and nice tiled bathroom (not common in most hotels at this price range). Super friendly and helpful staff.
Cons: Not much space for parking. Several spaces taken by taco truck that never left.
Location: Enjoyed that there was a shopping center across the street including some restaurants and fast food. Very convenient.
Family and I came to San Diego to attend a wedding on the beach. This hotel was already pre-selected by one of our family members attending so we all decided to stay here. At first I was a bit reluctant because of it's proximity to the border (safety conscious), however, after getting there, I was pleasantly surprised. It didn't have that unsafe feel to it. Check in was very quick and the people there were all very nice and helpful. I kept having to go have my room key re-coded only to realize that I was not using it properly (my bad). Rooms were very nice, beds, however were very high. I felt as though I needed a step ladder to get into it. Bathroom was very nice as well, tiled floor and shower (no tub, no problem for me). The only thing I can say bad about it is the lack of parking spaces. Also, if you don't like the sound of freeway traffic, get a room in the front. I found it acceptable because I live near a busy street anyway. We're used to it. I also enjoyed it being so close to a freeway on ramp, it made going anywhere that much easier, including the beach.
Comment from Hotel Management
Jun 7, 2017 by Laura A Velazquez, Hotel Management
Dear Guest, Thank you very much for your feedback, I will share your review with my staff to improve more our services and we are happy that you and your family enjoyed your stay with us. Thank again for your time and your stay. We will like to see you again.
5 out of 5
by Salvador

Posted May 12, 2017 on Hotels
love staying here always clean and friendly staff!
Comment from Hotel Management
May 17, 2017
Dear Salvador, We are very happy that you enjoyed your recent stay with us, thank you for your review and for stay with us. We will like to see you again. Sincerely, Laura A Velazquez Front Desk Manager
4 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
We checked in around 2 am and got the room with the jacuzzi tub. The room smelled badly of mildew. The next morning they moved us to a room without the tub and it was nice. Nice fountain out front.
Comment from Hotel Management
May 2, 2017
Thank you for your review. I'm apologized for the inconvenience, I will share your review with all my staff to work hard and improve our service. Thank you again for stay with us. We would like to see you again.
3 out of 5
by A verified traveler

Posted Apr 20, 2017
The pictures are a little misleading as we were expecting a nicer place. It's located right off the highway so it got noisy.
Comment from Hotel Management
Apr 21, 2017 by Laura A Velazquez, Hotel Management
Thank you for your review, I will share your feedback with my staff to improve our services. Thank you again for your stay. We will like to see you in the future to offer a better service. Sincerely Laura A Velazquez Front Desk Manager