Ratings based on 2,004 Verified Reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great staff

Posted Apr 19, 2018
Staff goes out of their way to make you comfortable. From the wait staff in the restaraunt all the way to managers, wonderful folks. 2 stays now upgraded both times. Parts of the hotel need updating, but overall good. Walk everywhere and enjoy the pool, as well as a privte beach area just a short walk away.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Lovely hotel! We would come back any time!

Posted Apr 18, 2018
Pros: Beautiful hotel rooms, cute pool, super charming restaurant, nice staff, valet parking
Cons: Nothing to be improved, we loved it!
Location: Super close to the beach and to restaurants as well as clubs. Quiet at night and next to all the great places!
We arrived Friday night, were greeted by Frederik at the front desk and everything was perfect from there! The staff including Frederik and Pierre was amazing, the hotel so much better and more beautiful than we even expected and the location is unbeatable. We loved it so much and would come back any time!
Comment from Hotel Management
Apr 19, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from Virginia

Nice hitel close to the beach

Posted Apr 16, 2018
The hotel is a little expensive for what it provides. The rooms are very small and the bathroom is even smaller. Nothing fun on tv but atleast it was clean which is major for me. I would not stay here again but it was not a bad experience. It was just okay
Comment from Hotel Management
Apr 17, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from johnstown,pennsylvania

Great hotel !

Posted Apr 16, 2018
Great hotel with exceptional employees! Good location and easy to walk anywhere! Santiago,Pierre,and the great guys at the bar (Eddie,marlin, and restaurant staff were great! Would recommend to all! Thanks folks!
Comment from Hotel Management
Apr 17, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Close to everything

Posted Apr 15, 2018
Great location, rooftop pool, free drinks during happy hour. Great staff
Comment from Hotel Management
Apr 16, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler from new york

This place needs to close down

Posted Apr 15, 2018
The room that we got did not hace toilet paper or enough towels the room looked like it wasn't cleaned after the last few people stayed there the floor was dirty and sheets uncomfortable and when I asked for a new sheet it was dirty. Basically after staying there one night it was no surprise to me that they had so many Vacent rooms
Comment from Hotel Management
Apr 15, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Couple of blocks from Beach - slippery showers!

Posted Apr 12, 2018
I splatted in the shower hard, very bruised whole left side, the pretty shower tiles are not floor tiles so once they get wet they are very slippery. The walk to the beach is not that far(~2blocks) but then you have to go another 2blocks to get to the hotels chairs if you want them. Nice that they have them for free, you do have to pay $15 if you want an umbrella.
Comment from Hotel Management
Apr 13, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler from Dallas

Room is 110. The room is stuuffy .

Posted Apr 9, 2018
I expected the room because I made a reservation 4stars hotel three month ago and expedia vip service. However, He give the room first floor room that is stuffy and dark that was not good smelled. When I opened a window , there was wall and people and build in front of it. So Ican’t open the window.
Comment from Hotel Management
Apr 9, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Riviera made Miami bearable

Posted Apr 8, 2018
Pros: Staff, location and room quality
Cons: Muffin selection at continental breakfast.
Location: Great walking location to beaches and Lincoln rd.
I was not a fan of Miami, Miami has to stop forcing tips for poor quality of Service(The entire city). But Riviera Hotel was a very comfortable, high quality, great location and worth a return visit. The entire staff was attentive and ready to react. Pedro and Vob had our needs well looked after. I will recommend friends stay here and if I do another cruise out of Miami, I will use Riviera again. Our suite was equivalent to the quality we are accustom to at major 5 star providers.
Comment from Hotel Management
Apr 9, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Cute quaint hotel close to the beach

Posted Apr 6, 2018
Staff is very friendly and the restaurant is very good - hotel is old but well kept - beds and pillows are very old and saggy. Beach is nice but very crowded.
Comment from Hotel Management
Apr 6, 2018 by TM, Guest Relations, Hotel Management
Thank you for a fantastic review! We appreciate your highlighting our friendly staff, delectable on-site restaurant, and close proximity to the beach. We're disappointed that our accommodations were less than expected and will take your feedback into consideration. Please come again soon!