Posted Dec 29, 2016
When I called about the poor ratings, the staff told me that the hotel had been renovated and is brand new. That is not entirely true. The towels were ripped and worn out. The tub had some stains and the floor of the shower was rough.
However, we had the room with the hot tub in it, and I must say it was nice to have. We were visiting family for the holidays and this was a great way to make it a true vacation.
The cleaning staff did not clean our room the entire time we were there. Granted one day was because of Christmas.