Ratings based on 191 Verified Reviews

3.4 out of 5
68% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

clean and easy to get to

Posted Jan 13, 2017
Cons: Make sure equipment in room is functioning properly. Add a couple plastic cups to the bathroom and a hairdryer.
Location: Extremely convenient location and nice restaurants in close proximity.
Clean room, bathroom didn't have cups n them, but since it is an extended stay hotel, the staff readily supplied them. The TV remote didn't work, but the TV itself worked fine. There was no hairdryer, but there was an ironing board and iron.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for reviewing your visit to Extended Stay America - South Bend – Mishawaka- North. We are happy you enjoyed your stay and especially loved the location of our hotel with many restaurants nearby. Our guests often bring their personal items from home to use in their suite, so that's why our hair dryers are available upon request at the front desk and always complimentary. We appreciate your business and hope you will visit us again the next time you are in the area. Sincerely, General Manager
2 out of 5
by A verified traveler from mishawaka

The so called free breakfast was the worst

Posted Jan 1, 2017
The free breakfast was the worst coffee and granola bars. Where's the orange juice or some type of fruit. Nothing hot at all. No dishes for kitchen. My refrigerator leaked on the floor.
Comment from Hotel Management
Jan 3, 2017 by Manager, Hotel Management
Thank you for being our valued guest and for taking time to share your experience with others. We are truly sorry for having not met your expectations. We strive to provide clean, comfortable accommodations, and we apologize this was not your experience. However, guest feedback is the best tool we have in addressing opportunities that prevent us from reaching our goal. Your comments will be shared in an effort to improve the overall guest experience. We hope you will give us another chance to better serve you in the future. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Bourbon, IN

Nice place to stay.

Posted Dec 12, 2016
Pros: Good bed. Nice kitchenette.
Cons: Breakfast selections.
Location: Very close to everything.
The location is very convenient. It's clean. The people are friendly. They do not put out a nice breakfast but there is a Panera Bread across the street and down just a bit.
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Thank you for selecting Extended Stay America - South Bend - Mishawaka - North for your visit and for sharing your comments. We are happy that you liked our friendly associates, convenient location and your comfortable room as well. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Good hotel, but less than mediocre breakfast

Posted Nov 30, 2016
Pros: Clean and modern. Staff was very professional.
Cons: Breakfast. Add some juice, fresh fruit; more and healthier food choices.
Location: Easily navigated with GPS. Don't miss Rise'n Roll Amish Bakery - best. donuts. ever. There is pretty much every type of store and restaurant nearby.
The place is clean and modern. Breakfast sadly consisted of Burry packaged muffins (they also make Girl Scout cookies), Nature Valley granola bars, and Quaker Oatmeal instant packets. I was fine with the oatmeal, but my husband will not eat it. Our second morning we looked for coffee around 9:00 and there was none. Nor was there a carafe waiting to be poured into the pump server. We found it necessary to purchase bottled water at the nearby Meijer as the tap water was heavily chlorinated.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for staying at Extended Stay America - South Bend - Mishawaka - North and for reviewing your experience. I am happy to note that your overall stay was pleasant and you enjoyed our location and the hospitality of our associates. That being said, we regret any inconvenience caused in regard to our breakfast offerings. We hope to welcome you and your husband again to make your next stay even better. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

It was a lot nicer than I thought it would be.

Posted Nov 28, 2016
Clean and a great price. Hotel employees were very nice and helpful.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for being our guest and for your amazing feedback! We are happy to see that your visit to Extended Stay America - South Bend - Mishawaka – North was pleasant. It’s pleasing to read that you liked our clean facilities, exceptional service and the excellent value we offer. We hope you will visit us again the next time you are in the area. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel close to the ND campus.

Posted Nov 23, 2016
Pros: Close to the ND campus.
Megan at the front desk was great. She was always working hard to get everything done in a timely manner.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
We're so glad you chose Extended Stay America - South Bend - Mishawaka - North for your stay. It's a pleasure to read that you were satisfied with our proximity to the Notre Dame campus and enjoyed the exceptional service from Megan. I will definitely share your compliments with her. We're happy to know you had a pleasant visit and hope to see you again very soon! Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

clean, comfortable, friendly

Posted Nov 19, 2016
Pros: Clean, Friendly, great location, helpful, value plus.
Cons: coffee all hrs of day and night, personal preference.
Location: You are 10 min from ND, and you are two minutes from everything, fabulous location.
Owner of a construction co. and have come in with people to work in the area. always pleasant. Have also stayed for ND game when ND Hotel full. Pleasant, naturally not a five star but certainly a suitable hotel with friendly staff and super location.
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
We appreciate your wonderful comments about Extended Stay America - South Bend - Mishawaka - North. We are delighted to read that our location was perfect for your needs and you enjoyed our associates and their exceptional service. Thank you for being our guest, and we hope to see you again. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 16, 2016
Pros: Clean and comfy everything was ok wish they had more for breakfast
Cons: No smoking and that sucks I like to smoke and going outside is no good when it's cold outside
Location: Great
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you for your delightful feedback of our hotel. Your positive comments about our location and clean facilities are greatly appreciated. Thanks for choosing Extended Stay America - South Bend - Mishawaka – North. We hope you are already planning another trip our way. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Goshen,IN

Posted Nov 2, 2016
Was a clean room not much noise in hotel with other guests and not loud housekeeping. I would stay another night here.
Comment from Hotel Management
Nov 3, 2016 by General Manager , Hotel Management
Many thanks for reviewing your stay at Extended Stay America - South Bend - Mishawaka – North. It’s pleasing to read that you loved your visit to our hotel, especially the cleanliness of your room. Thanks for being our guest, and we look forward to your return! Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

It was comfortable, quiet and met my needs.

Posted Oct 30, 2016
The staff here is always friendly and professional.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
We appreciate your 4-star feedback of Extended Stay America - South Bend - Mishawaka – North. We are absolutely delighted to read that our associates made you feel welcome and took excellent care of you. Comments such as yours make our day, and I can't wait to share them with the team. Thanks so much for choosing to stay with us. We can’t wait to welcome you back. Sincerely, General Manager