Not the best trip this time
Posted Jul 18, 2016 on Hotels
The hotel is under renovation and new management. I believe the new manager will make a number of good changes. I shared with the manager a number of complaints from my stay. I did not realize that the hotel was under renovation until I got there. Hotels.com did not show this on their site. The company that the hotel used to do the renovations did a poor job. The hallways were full of stuff. They still had tape from painting and spackle paste left on walls and spackle over flow on the counters. The breakfast server spent more time on her phone; no coffee one day, cold coffee another day, dried out food, etc. It rained one day and the parking lot flooded. I had to walk through above ankle deep water to get to my car. My car was less than 6 ft away from the drain. I got to my room the first night, no hangers. I could go on. It was not any big issues, but a whole lot of little ones that made travel more difficult.