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Reviews of Microtel Inn & Suites by Wyndham Elkhart

2 out of 5
Microtel Inn & Suites by Wyndham Elkhart
3301 Plaza Ct, Elkhart, IN

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service
Convenient to great food at the Chubby Trout!
Stayed 1 night in Mar 2024

4/10 Poor

Karissa

Traveled with family
Disliked: Property conditions & facilities
This hotel was not very well cleaned. The rooms look outdated. There were dead bugs along the edges of the walls. Did not give off a clean, refreshing vibe.
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Feb 2024
Response from Microtel Elkhart on Feb 20, 2024
Thank you for taking your time to rate your stay!

6/10 Okay

JON, ELK

Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Microtel Elkhart on Feb 20, 2024
Thank you for taking your time to rate your stay!

10/10 Excellent

JON, ELK

Liked: Cleanliness, staff & service, property conditions & facilities
Food option close and available
Stayed 1 night in Jan 2024
Response from Microtel Elkhart on Feb 20, 2024
Thank you for taking your time to rate your stay!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Microtel Elkhart on Feb 20, 2024
Thank you for taking your time to rate your stay!

6/10 Okay

Kyle

Response from Microtel Elkhart on Feb 20, 2024
Were sorry, it seems you may have had some issue with your stay.Thank you for taking the time to review your stay with us!

8/10 Good

B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Microtel Elkhart on Feb 20, 2024
Thank you for taking your time to rate your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Microtel Elkhart on Jan 3, 2024
Thank you for taking your time to rate your stay!

10/10 Excellent

Joann

Stayed 1 night in Dec 2023
Response from Microtel Elkhart on Jan 3, 2024
Thank you for taking the time to review your stay with us!

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
I will stay here again!
Stayed 1 night in Dec 2023
Response from Elkhart Microtel on Jan 3, 2024
Thank you for taking the time to review your stay with us!

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a week great staff and service will stay again!!!
Stayed 5 nights in Dec 2023
Response from Elkhart Microtel on Jan 3, 2024
Thank you for taking the time to review your stay with us!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
She knows customer service
The young lady who checked us in was friendly and able to cover everything. We had no questions. She was Awesome!! This is our fourth or fifth time staying there and our first time with her. I hope we see her every time we stay.
Stayed 1 night in Dec 2023
Response from Elklhart Microtel on Jan 3, 2024
I will let her know! Thank you for taking the time to review your stay with us!

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clerk was friendly and quick
Stayed 1 night in Dec 2023
Response from Elkhart Microtel on Jan 3, 2024
We love it when our guests appreciate our staff as much as we appreciate you for staying!Thank you for taking the time to review your stay with us!

2/10 Terrible

Maribel

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Microtel Elkhart on Feb 20, 2024
Were sorry, it seems you may have had some issue with your stay.Thank you for taking the time to review your stay with us!

6/10 Okay

Shane

Stayed 1 night in Nov 2023
Response from Microtel Elkhart on Jan 3, 2024
Were sorry, it seems you may have had some issue with your stay.Thank you for taking the time to review your stay with us!

2/10 Terrible

Mark

I lost my wallet. They won’t let me stay here.
Stayed 1 night in Nov 2023
Response from Management on Nov 23, 2023
We're sorry you had such an experience with us during your recent stay.

6/10 Okay

William

Traveled with group
Lots of options for food around the area.
Stayed 2 nights in Nov 2023
Response from Microtel Management on Nov 23, 2023
Thank you for taking the time to review your stay with us

8/10 Good

Chris

Stayed 2 nights in Nov 2023
Response from Microtel Management on Nov 23, 2023
Thank you for taking the time to review your stay with us

8/10 Good

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast not ready on time. No coffee
Stayed 1 night in Nov 2023
Response from Microtel Management on Nov 23, 2023
Thank you for taking the time to review your stay with us

8/10 Good

Jeff

Stayed 1 night in Nov 2023
Response from Elkhart Microtel on Jan 3, 2024
Thank you for taking the time to rate your stay with us!

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy route to Notre Dame
Stayed 1 night in Nov 2023
Response from Elkhart Microtel on Nov 27, 2023
Thank you for taking the time to review your stay.

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Two of the staff where very good. One of the staff a very large man. Was very rude to several customers including people trying to get past the locked door to get to the counter. He just sat and stared at them not offering assistance or advice. The day we checked out of our very limited assistance room. I walked to the counter to ask for an extra thirty minutes as I woke a bit late. Only asking for this time to straighten the room and take care of medicine. He looked at his watch and with a angry face said I could have a very quick 30 mintues. Establishing his dominance over people in need. I walked away a few steps and turned. I told him thanks a heap and I wonder what Wyndham would say when this was reported. And that I don't appreciate his condescending tone as if he couldn't spare a few. Moments. So my wife and I hurried my medicine and cleaned up the best we could. Nothing that I am proud of as I believe in leaving a room the same way I received it. At check out this man tried to apologize with lies saying he didn't know what time it was. I say this is a lie because he repeated the time to me when I asked for the extra 30 minutes. As if I didn't know the time. beyond this very uncomfortable person the shower hose was broken. There was no water pressure in the shower. The toilet paper had stains on it. The TVs picture was stuck on tuvac from star trek. The dust and grim on the counter tops was nasty. And the beds sheets looked as if it was slept in.
Stayed 2 nights in Nov 2023
Response from Microtel Management on Nov 14, 2023
We're sorry you had such an experience with us during your recent stay.

10/10 Excellent

Jon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, rooms are nice and clean. Close to alot of good restaurants and shopping. Will definitely stay again.
Stayed 1 night in Nov 2023
Response from Management on Nov 13, 2023
Thank you for taking the time to review your stay with us

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Broken furniture, dirty smelly bathroom
Stayed 1 night in Oct 2023
Response from Management on Nov 8, 2023
Thank you for taking the time to review your stay with us

10/10 Excellent

Melody

Stayed 1 night in Nov 2023
Response from Elkhart Microtel on Nov 27, 2023
Thank you for taking the time to review your stay.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and pleasant. Rooms are small, but fine.
Stayed 2 nights in Oct 2023
Response from Management on Nov 1, 2023
Thank you for taking the time to review your stay with us

10/10 Excellent

Donate, Hackettstown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The room was clean and we'll equipped.
Stayed 2 nights in Oct 2023
Response from Management on Nov 1, 2023
Thank you for taking the time to review your stay with us

4/10 Poor

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason for poor rating was the bed frame kept popping and making noise all night long when you moved on the bed. The mattress was very comfortable.
Stayed 1 night in Oct 2023
Response from Management on Nov 1, 2023
Thank you for taking the time to review your stay with us

8/10 Good

Patricia

Stayed 1 night in Oct 2023
Response from Management on Oct 28, 2023
Thank you for taking the time to review your stay with us

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 21, 2023
Thank you for taking the time to review your stay with us

8/10 Good

DONALD

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Management on Oct 11, 2023
Thank you for taking the time to review your stay with us

10/10 Excellent

Tammy

Stayed 1 night in Sep 2023
Response from Management on Oct 11, 2023
Thank you for taking the time to review your stay with us

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management on Oct 11, 2023
Thank you for taking the time to review your stay with us

8/10 Good

Roger

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Management on Oct 28, 2023
Thank you for taking the time to review your stay with us

6/10 Okay

Sopip

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice for a budget hotel, if you’re not on a budget, congrats!
Stayed 1 night in Sep 2023
Response from Management on Oct 1, 2023
Thank you for taking the time to review your stay with us

8/10 Good

Debra

Stayed 2 nights in Sep 2023
Response from Management on Sep 30, 2023
Thank you for taking the time to review your stay with us

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Management on Sep 30, 2023
Thank you for taking the time to review your stay with us

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T STAY HERE
Do not stay here under any circumstances. Unfriendly staff, dirty and in ill repair and jacked up prices for Notre Dame game weekends. No hot water in the showers (not just our room - heard others making same complaint in the lobby) and no satisfaction whatsoever from the staff. This hotel is just riding the wave of being so close to Notre Dame and overcharging for an out of date and poorly maintained facility.
Stayed 2 nights in Sep 2023
Response from Management on Sep 30, 2023
Thank you for taking the time to review your stay with us

6/10 Okay

Arnold

Traveled with family
Liked: Cleanliness
Breakfast offering was very limited, inadequate.
Stayed 2 nights in Sep 2023
Response from Management on Sep 25, 2023
We appreciate guest breakfast needs and provide a quick grab and go style breakfast. There are plenty of resturant choices in the area that one could chose from for a fuller breakfast.

10/10 Excellent

Joseph

Liked: Amenities
Very nice at a good price.
Stayed 1 night in Sep 2023
Response from Management on Sep 20, 2023
Thank you for taking the time to review your stay with us

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Management on Sep 20, 2023
Thank you for taking the time to review your stay with us

8/10 Good

Susan K.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was within walking distance of a couple of restaurants and many more choices within a mile. Bed were very comfortable.
Stayed 4 nights in Sep 2023
Response from Management on Sep 20, 2023
Thank you for taking the time to review your stay with us

8/10 Good

Cynthia

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Management on Sep 20, 2023
Thank you for taking the time to review your stay with us

6/10 Okay

John

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Management on Sep 20, 2023
Thank you for taking the time to review your stay with us

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Management on Sep 20, 2023
Thank you for taking the time to review your stay with us

8/10 Good

R Bruce, St Albert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The facilities were fairly new, it would have been nice to had a hottub, better protein options (the sausage mc-muffin was kinda leatherish when warmed in the microwave) for breakfast, and more gf options.
Stayed 2 nights in Sep 2023
Response from Management on Sep 18, 2023
Thank you for taking the time to review your stay with us

8/10 Good

Chris

Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Management on Sep 18, 2023
Thank you for taking the time to review your stay with us