Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from MN

Perfectly Lovely

Posted May 1, 2015
Beautiful, quiet, luxurious with a fabulous breakfast. The bed and pillows where the best I ever slept with. I didn't want to get out of bed. Convenient with easy access. Top quality. I will stay here again.
Comment from Hotel Management
May 5, 2015 by Jonale, Sales Manager, Hotel Management
Thank you for taking the time to write a review about our hotel. We are so glad that you the best sleep and enjoyed the breakfast. We hope to see you again in the near future and we thank you again for staying with us.
5 out of 5
Recommended
for Families
by Pamela

Posted Apr 11, 2015 on Hotels
Comment from Hotel Management
Apr 22, 2015 by Jonale Operation Manager, Hotel Management
Thank you for taking the time to rate our hotel. We hope you enjoyed your stay and we thank you again for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2015
Comfortable place close enough to downtown to walk
Comment from Hotel Management
Apr 22, 2015 by Jonale, Sales Manager, Hotel Management
Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and glad that you found our property comfortable and close to the downtown area. We thank you again for staying with us and hope to see you again in the near future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Favorite stay anywhere, ever

Posted Mar 24, 2015 on Hotels
This really was my favorite hotel stay ever, for business. Around $100 a night, simple place, but clean, living room with a sofa and fireplace, sooo nice. Free hot breakfast, free internet, and the staff was very attentive and nice. I've stayed in fancier places but never had such a good time. Nothing much around it, but in 5 minutes you are downtown. I will never stay anywhere else in South Bend.
Comment from Hotel Management
Apr 22, 2015 by Jonale Operation Manager, Hotel Management
Thank you for taking the time to write a review about our hotel. We are so glad that you were able to enjoy some of the amenities of the hotel and our staff. We hope to see you again in the near future and we thank you again for staying with us.
1 out of 5
by A verified traveler from atherton, CA

Huge Dissappointment

Posted Feb 24, 2015
Pros: Location
Cons: Everything
Location: Univ. of Notre Dame.
When I walked into the room I thought I must be at the wrong hotel. It was so decrepit and run down I thought no way is this a Marriott Residence Inn. Especially compared to the picture I saw of the room I booked. There was no fireplace and it was like night and day compared to the picture. The curtains were hanging off the rods. The sofa bed, carpet, coffee table and bedding looked so worn out, they looked about 50 years old. The chair had a hole in the fabric. When I called to ask for a different room, the phone didn't work. So I called on my cell phone and they had no other room. Needless to say, we changed hotels.
Comment from Hotel Management
Mar 12, 2015 by Jonale, Sales Manager, Hotel Management
Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and value your opinion. We do apologize for the way our hotel made you feel and not all of our rooms have fireplaces. We thank you again for your feedback.
1 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 20, 2015 on Hotels
Comment from Hotel Management
Mar 3, 2015 by Jonale Operation Manager, Hotel Management
Thank you for taking the time to rate our hotel. We hope that you enjoyed your stay and hope that you will return soon. Thank you again for staying with us.
Comment from Hotel Management
Mar 3, 2015 by Jonale Operation Manager, Hotel Management
Thank you for taking the time to rate our hotel. We hope that you enjoyed your stay and we thank you again for staying with us.
2 out of 5
Recommended
for Couples
by renee from south bend, in

need up-grade on bedding

Posted Feb 20, 2015 on Hotels
The bedding was teriable the bed, pillows, covering very uncomfortable, other than that the service was great I paid thur hotels.com but Mariott acessed other fees to me also
Comment from Hotel Management
Mar 3, 2015 by Jonale Operation Manager, Hotel Management
Renee, Thank you for taking the time to write a review about our hotel. We greatly appreciate you taking the time to express your opinion. We do apologize for the bed and hope this will not reflect you from choosing our hotel in the future. Thank you again for staying with us.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 17, 2015 on Hotels
Comment from Hotel Management
Mar 3, 2015 by Jonale Operation Manager, Hotel Management
Thank you for taking the time to rate our hotel. We appreciate you taking the time to do this and hope you enjoyed your stay. Thank you again for staying with us.
Comment from Hotel Management
Mar 3, 2015 by Jonale Operation Manager, Hotel Management
Thank you for taking the time to rate our hotel. We greatly appreciate your feedback and hope that you enjoyed your stay. We hope to see you again in the near future and thank you again for staying with us.
4 out of 5
Recommended
for Families
by A verified traveler

Good

Posted Jan 28, 2015 on Hotels
Good
Comment from Hotel Management
Feb 13, 2015 by Jonale Operation Manager, Hotel Management
Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and we are glad you enjoyed the hotel. We hope to see you again in the near future and thank you again for staying with us.
4 out of 5
Recommended
for Families
by A verified traveler

Good Place to stay

Posted Jan 25, 2015 on Hotels
All was Good
Comment from Hotel Management
Feb 13, 2015 by Jonale Operation Manager, Hotel Management
Thank you for taking the time to write a review on our hotel. We are so glad that you enjoyed the hotel and we thank you again for staying with us.