Posted Nov 23, 2016 on Hotels
After arriving at the room, my wife went to use the bathroom. Toilet seat was raised and once let down it was coated in dried urine. Told manager immediately that I needed bathroom cleaning supplies. Manager apologized several times. I cleaned the bathroom/toilet myself.
No elevator here, but it is only 2 floors. Didn't impact us, but unsure if service elevator is available for those with disabilities. Might want to call before booking to clear that up if stairs are a problem.
No main entry road. You enter from a side road. No big deal but the side road had a lot of traffic on it at night, which would back up past the motel.
We had a fairly good stay other than the cleanliness of the bathroom.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your recent stay. I am truly sorry for the not so clean bathroom. I have taken this issue to the housekeeping staff and hope this will not reoccur. We do not have an elevator and we do have handicap accessible rooms on our first floor. I also recommend calling in advance to let us know if you have issues with stairs as we try to accommodate our guests to the best of our abilities.
Have a super day!