Front of property

Reviews of Van Buren Hotel

2.5 out of 5
Van Buren Hotel
1175 Van Buren Street, Shipshewana, IN

Reviews

8.4

Very Good

Rating 10 - Excellent. 520 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 105 out of 1003 reviews" "
Rating 4 - Poor. 71 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not really like the laminate floor in the room. Seemed cold and uninviting.
Stayed 2 nights in Mar 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for your feedback as we continue to work on updates to our rooms.

10/10 Excellent

Nidhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice to stay at! The staff were very friendly and the room was very clean and well maintained. Definitely recommend to anyone who is staying in the area.
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for the great review and recommendation.

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast, clean pool. Everything was great!!
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for taking the time to leave a review. We are glad to hear you had a great time!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for the perfect 5!

10/10 Excellent

Debra, Panama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Jan 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for taking the time to leave a review.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for the perfect 5!

8/10 Good

Vanessa

Traveled with partner
We have stayed there 3 or 4 times now and it is always quiet, clean and friendly. Recommend it our friends😁
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 11, 2024
Thank you for continuing to stay with Van Buren Hotel. Thank you for the recommendations!

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and the hotel is quiet 👍.
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 11, 2024
Thank you for the great review!

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, needs a bit of updating but they are in the prices according to signs at the property
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 11, 2024
Thank you for leaving a review. You are correct, we are currently in the process of updating guest rooms and public areas.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very satisfied with our stay .
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 11, 2024
Thank you for taking the time to leave a review. We are happy to hear you were satisfied with your stay. Thank you for staying with Van Buren Hotel.

10/10 Excellent

Ellen, Twin Lake

Liked: Cleanliness, staff & service, property conditions & facilities
We come from Michigan several times a year to enjoy Gaither concerts. We always choose Van Buren for its accessibility to town
Stayed 2 nights in Feb 2024
Response from Joseph (GM) on Mar 8, 2024
Thank you for leaving a review and continuing to stay with Van Buren Hotel.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for the perfect 5!

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Joseph (GM) on Mar 8, 2024
Thank you for the perfect five!

10/10 Excellent

sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good priced and wonderful stay
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Mar 8, 2024
Thank you for taking the time leave a review. We are happy to hear you enjoyed your stay!

10/10 Excellent

Tawnya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and comfortable. It was close to a lot of shopping and restaurants in the Shipshewana area.
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Feb 26, 2024
Thank you for taking the time to leave a review and staying with Van Buren Hotel.

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the spacious king suite very clean
Stayed 2 nights in Feb 2024
Response from Joseph (GM) on Feb 26, 2024
Thank you for taking the time to leave a review. Thank you for staying with Van Buren Hotel.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotels I’ve been in. The bed and pillows did not disappoint!
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Feb 26, 2024
Thank you for the great review. Cleanliness is something we strive for. So glad you were not disappointed.

10/10 Excellent

charlotte

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Feb 26, 2024
Thank you for the perfect five!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I like the lobby with the fireplace and the breakfast was really good
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Feb 21, 2024
Thank you for staying with Van Buren Hotel and leaving a review.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Kierra on Feb 20, 2024
Thank you for staying with us!

10/10 Excellent

Nordeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this hotel has been in business for quite some time, it looks almost brand new! The rooms have been renovated, the breakfast available is hot and tasty, and the staff is friendly.
Stayed 1 night in Feb 2024
Response from Kierra on Feb 20, 2024
Thank you for the great review!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kierra on Feb 20, 2024
Thank you for staying with us!

10/10 Excellent

Nikki, Verona

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Feb 21, 2024
Thank you for choosing to stay with Van Buren Hotel! Glad to hear you had a great time!

8/10 Good

Bill

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by desk and maintenance personnel
Stayed 2 nights in Feb 2024
Response from Joseph (GM) on Feb 21, 2024
Glad to hear you received great service. Thank you for staying with Van Buren Hotel.

10/10 Excellent

Kerri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to place for our stays in Shipshewana each year. We have had excellent experiences each time.
Stayed 2 nights in Feb 2024
Response from Joseph (GM) on Feb 11, 2024
Thank you for leaving a review. This is great to hear we continue to meet your expectations. See you again next year!

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quaint and cute Great breakfast
Stayed 1 night in Jan 2024
Response from Joseph (GM) on Feb 3, 2024
Thank you for leaving a five star review!

8/10 Good

Diane

Traveled with partner
Room was clean and spacious
Stayed 1 night in Jan 2024
Response from Joseph (GM) on Feb 1, 2024
Thank you for leaving a review.

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Joseph (GM) on Feb 12, 2024
Thank you for the perfect five!

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Room was very quiet . Front desk service was great would stay again
Stayed 2 nights in Jan 2024
Response from Joseph (GM) on Feb 1, 2024
Thank you for taking the time to leave a review. It is great to see you enjoyed your stay!

10/10 Excellent

Terry

Stayed 1 night in Jan 2024
Response from Joseph (GM) on Feb 11, 2024
Thank you for the perfect five!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here frequently. It is not the newest, but it is clean and the customer service reps are helpful and friendly. The breakfast is delish.
Stayed 1 night in Jan 2024
Response from Joseph (GM) on Feb 1, 2024
Thank you for the great review. Thank you for continuing to stay with Van Buren Hotel.

10/10 Excellent

Ronald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Joseph (GM) on Jan 15, 2024
Thank you for the perfect 5!

6/10 Okay

BillieJo

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Jan 15, 2024
Thank you for leaving a score.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Clean facility! They had a hot beverage station as you walked in from the cold with teas and hot chocolate to help warm you up!
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Jan 15, 2024
Thank you for taking the time to leave a kind review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Jan 15, 2024
Thank you for the perfect 10!

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Jan 15, 2024
Thank you for the perfect 10!

6/10 Okay

SUSAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only drawback I had was not feeling safe walking on the floor without shoes on.... definitely needed NEW FLOORING! Didn't feel sanitary!
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Dec 22, 2023
Thank you for taking the time to leave a review. We are currently in the process of updating our rooms and eliminating the carpet!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to food and multiple shopping options. Quiet and friendly environment.
Stayed 2 nights in Sep 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for taking the time to leave. Thank you for staying with Van Buren Hotel.

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the extra amenities. We had hot chocolate with marshmallows in the evening. The breakfast was wonderf.
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for the great review and choosing to stay at Van Buren Hotel.

10/10 Excellent

Nicolasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for the perfect ten!

8/10 Good

Betsy

Stayed 3 nights in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for leaving a rating!

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for the perfect 10!

10/10 Excellent

emma, Woodstock

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the fact that they have cruelty free soap, shampoo and conditioner in the bathroom for the guests. That alone would make me want to stay there again. Everyone was very friendly and helpful, room was clean and the view was lovely from our window.
Stayed 2 nights in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for staying with Van Buren Hotel and leaving a great review!

10/10 Excellent

Judi Berger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for the perfect 10!

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness
The staff didn’t keep up with the breakfast. First time they didn’t have eggs or milk for cereal. Had to try a second time.
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for leaving a review. Glad to hear you able to eat breakfast even though it took going up a second time.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for the perfect 5!

10/10 Excellent

Sheryl

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for the perfect 5!

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go a couple times a year to the theater so usually always stay here convenient and easy parking, very handing and very friendly and clean.
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for staying with Van Buren Hotel and leaving a kind a review!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for the perfect 10!

8/10 Good

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel's cleanliness and freindly staff. The hotel and room were decorated beautifully. The only down side was the bed was not comfortable and the pillows were small and not supported for my head and neck.
Stayed 1 night in Dec 2023
Response from Joseph (GM) on Dec 18, 2023
Thank you for leaving a review. Mattresses and pillows are in the works for replacement during our updating process.