Customer service at its best.
Posted Nov 1, 2016
We have stayed at the Varsity club many times when we come in to town to visit family, and we are always very satisfied. The customer service is wonderful, everyone is kind, helpful, and very professional. Rooms are huge, clean, and very comfortable...great beds, quiet air conditioning, ceiling fans, etc. Little touches make it a first class hotel...complimentary room upgrades when available, awesome spa/pool area..they even sent flowers and a sympathy card during this visit because we were in town for a funeral. Wouldn't stay anywhere else in South Bend/Mishawaka.
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you so much for sharing your feedback about your vacation at the Varsity Clubs of America! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose the Varsity Clubs of America South Bend as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future!