Ratings based on 1,434 Verified Reviews

3.8 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from ky

great staff, hotel run down

Posted Aug 19, 2017
The staff was fantastic, very nice and very helpful. Our room was updated and clean. The indoor pool looked like a pond, green in color with a film over the top, but outdoor pool looked nice. The look overall outside the room was run down and needing much work. It was ok for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice, clean hotel near Notre Dame University

Posted Jul 18, 2017
Pros: Very friendly staff, overall clean hotel and room. Some wear and tear, but overall well taken care of. Good prices for nice rooms. Comfy beds.
Cons: Maybe consider replacing some stained furniture. But even this in minor and did not really detract from my being comfortable.
Location: Maybe 10 minute drive to Notre Dame University. Plenty to do in the area with theatres, outdoor recreation. Lots of good restaurants to choose from.
Traveling on business, stayed here on my way to my destination and on my way back.Very friendly staff, overall clean hotel and room. Would definitely stay here again.
Comment from Hotel Management
Aug 18, 2017 by Carla, Hotel Management
Thank you for sharing your comments with the Waterford staff.
3 out of 5
by A verified traveler from the South

Okay but I would not stay there again

Posted Jul 18, 2017
Pros: Staff was friendly and easy to deal with.
Cons: the hotel was probably a very nice place at one time. However it needs a complete refreshing and make sure the bathrooms are spotless.
Bathroom was dirty. Good thing I had something in the car to clean it with. Each afternoon during my stay when I would return I had to go back to the desk and get the keys redone as they would no longer open my door. Television channels offered were not what was listed and extremely limited. parking lot and driveway back to the area where I was staying is full of large potholes that you have to dodge.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Notre Dame!

Posted Jul 14, 2017
Pros: Got there early, got me in right away. Even gave me a king bed since my queen wasn't ready. The room is spacious and clean. Staff were very nice.
Cons: bathroom shower light was missing a ring and the shower head was spraying all over.
the hotel was close, clean and affordable for what I was looking for. The staff were nice and polite. The room is clean and spacious.
Comment from Hotel Management
Jul 14, 2017 by Carla, Hotel Management
Thank you for sharing your comments with the Waterford staff,
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Old is so.times beter

Posted Jul 12, 2017
Once beautiful facility has everything's you need in a hotel. Rooms are beautiful two pools, continental breakfast. We chose this specifically for its location. Close to the airport and the three venues we were attending. We would stay here again....
Comment from Hotel Management
Jul 12, 2017 by Carla, Hotel Management
Thank you for sharing your comments with the Waterford staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Excellent customer service

Posted Jul 11, 2017
We had several rooms and special requests and they were friendly, accommodating, and worked with us even though they had a wedding reception going on. Note breakfast is pretty basic, pastries - cereal- juice.
Comment from Hotel Management
Jul 12, 2017 by Carla, Hotel Management
Thank you for sharing your comments with the Waterford staff.
2 out of 5
by A verified traveler from Ohio

Old hotel needs updated

Posted Jul 9, 2017
Pros: Price maybe have not seen my bill,availability
Cons: Temperature of hallways, rooms at night, elevator, breakfast, television,
Location: Friends in Michigan, plenty of places to eat and shop.
Check in was bad staff on phone with personal call, no elevator and halls were very hot,noisy air conditioner,would not cool room at night, TV very dark and hard to watch,bad check out slow .
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean comfortable room close to Notre Dame

Posted Jul 3, 2017
Pros: price
Cons: The hotel needs to update the carpet in the hallways, It was lose and a tripping hazard
Location: Notre Dame
The room was clean and comfortable but I felt unsafe outside of my room, The carpet is the hallways was in desperate need of repair and was not safe for anyone with a walking disability. I would recommend this hotel with reservations regarding safety. Good for a short stay
Comment from Hotel Management
Jul 7, 2017 by Carla, Hotel Management
Thank you for your comments. I will be sure to share these comments with the Waterford staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2017
Pros: Beds are very comfortable!
Very pleasant stay. Comfortable and close to University of Notre Dame
Comment from Hotel Management
Jun 30, 2017 by Carla, Hotel Management
Thank you for your feedback. I will be sure to share them with the Waterford team!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
Pros: Nice spacious room, comfortable beds, good air conditioning, and prompt service from the desk even late at night. Check in and out was super fast.
Cons: Styrofoam cups for morning coffee is a sad way to start the day :(
well located, perfectly reasonable budget hotel. Room was comfortable and clean.
Comment from Hotel Management
Jun 30, 2017 by Carla, Hotel Management
Thank you for your feedback. I will be sure to share them with the Waterford team!