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This is a very relaxing clean tidy hotel. With friendly polite staff from the cleaners to the managers. The hotel is perfectly situated on the beach with its own private beach and cabanas. The food is very good quality . Hotel is just so clean and tidy also
excellent location, close to beach, walking distance to nesebaer and all the best beach bars, very clean rooms and very welcoming staff. great hotel director! a lot pf food variety on the buffet
The staff were very helpful and the room was kept very clean with very regular towel and sheet changes. Would definitely recommend.
The staff was very helpful in every way we had couple of small problems but was sorted straight away they could not do much then what they did for us made us fell very welcome.
We stayed here for a week in September. The hotel itself is very nice and the staff are very nice and very helpful.It has a great view over the black sea and it is only a 5-10 minute walk to the beach (which is perfect for WAVEBALL!!).
I enjoyed my stay here. The room was clean, it had a small fridge and TV.The bathroom was a good size.It was good walking distance to the town.
Wonderful holiday at Royal Palace Helena Sands. My third visit to the hotel and it was perfect in every way. The Hotel Manager Cvetan was always available to help guests and all the staff were so friendly and efficient. A very beautiful hotel land I will be back again next year.
Day 1 we expected a parking spot since the website says free parking but that was not the case. We had to park about a 15 min. walk away, hoping our car wouldn't get towed! Never stayed at a hotel that the cleaning staff didn't make the bed, all they did was take the trash. And the toilet was filthy ...
Welcoming and accommodating reception from staff.Excellent location with local town close by. Fantastic Beach, swimming pools and a range of water sports to enjoy.Highly recommend this hotel to others.
Appreciate we stayed towards the end of the season, but the management of the rooms was not up to standard, dust everywhere, sheets were not changed in the 9 days we were there. Had to grab the chambermaid when we eventually saw her to change the towels. No replenishment of bathroom shower/shampoo. ...
Great place. Plenty of activities to keep kids occupied. Food was excellent- loads of choices too. Hotel was close to nessebar old town and good beaches. We had a lovely 7 days there.
Top stay in a great hotel. 100% deserves the 4 Stars it touts.Staff were friendly and fully had service in mind.Food was excellent for an all inclusive, lots of choice in a buffet with a few restaurants available.Drinks were available all day until 11pm included. Any spirit and mixer or local (good) ...
Beautiful grounds, close to the beach. It was paradise! Lovely pools. Staff were very helpful and friendly. Not good for people with mobility issues though as the complex is on a steep hill. Wouldn't hesitate to go back!
Very clean and staff couldn't do enough for you. Kids club and adult facilities really good. Mini water park in the hotel for the day and bouncy castle, cars, hover crafts and zorbing of a night (payable). We stayed all inclusive - food lovely. Sometimes a bit repetitive but that's they same anywhere. ...
Very friendly and helpful reception staff. Free limited parking in the area but adjacent car park available at reasonable rates. Buffet breakfast was plain but substantial, although ,at busy times, there were fairly long delays while food items were replenished. Restaurant only provided breakfast ...
few steps from a walking area and 100 m from the Black Sea. Nice, clean, very helpful staff, the breakfast is very good.Only once small problem - the hotel doesn't have a parking lots for guests, so it's not comfortable for people coming by car..But!!! - you can stay in the best place in Burgas.
The hotel is pretty, though it is quite a hike to the beach. Our room was very nice but the beds were so hard that we wanted to check out after the very first night (we were supposed to stay 10 nights). When we went to the reception to ask for a new bed, we were told all the beds were the same. A ...
Listen closely, and you just might hear the "slurp" of your icy cold beverage, the sound of waves washing up on the shore, and seagulls soaring up above. Yes, you may have even traveled to the coast for family weekends as a child. After all, who wouldn't want to spend their days strolling the boardwalk in search of cotton candy, or laying in the sun on the soft sand? Start thinking about your journey to South Black Sea Coast and get going!
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