Lobby sitting area

Reviews of Green Mountain Suites Hotel

3 out of 5
Green Mountain Suites Hotel
401 Dorset St, South Burlington, VT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1014 reviews" "
Rating 8 - Good. 197 out of 1014 reviews" "
Rating 6 - Okay. 52 out of 1014 reviews" "
Rating 4 - Poor. 11 out of 1014 reviews" "
Rating 2 - Terrible. 14 out of 1014 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, The woodlands

Liked: Cleanliness, property conditions & facilities
The suite we were in had two rooms and a butterfly position with the living room in the middle. And spaces are small but very nicely distributed and very convenient for families
Stayed 1 night in Mar 2024
Response from Michael on Mar 26, 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe.

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities
Pool and hot tub were dirty
Stayed 3 nights in Mar 2024
Response from Michael on Mar 23, 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

8/10 Good

Joseph

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is undoubtedly one of the best dog-friendly hotels we've stayed at during our travels with our dog. We were provided with a comfortable suite featuring two separate rooms, a small kitchen, and a cozy living area with sofas and a dining table. Their complimentary breakfast is great. The staff members are friendly and helpful. Furthermore, their additional charges for an accompanying pet are very reasonable, at just $25, unlike many other hotels in Burlington that typically charge an extra $75. Without hesitation, we will definitely choose this hotel again for our future visits to Burlington."
Stayed 1 night in Mar 2024
Response from Michael on Mar 20, 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Carmie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially live the fireplace area. It's very cozy!
Stayed 1 night in Mar 2024
Response from Michael on Mar 17, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here every time I’m in town. Nice property, would recommend.
Stayed 1 night in Mar 2024
Response from Michael on Mar 17, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Mar 2024
Response from Michael on Mar 17, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

DANNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still one of the best places I have stayed at in Burlington. The staff are very friendly and helpful. They have a great complementry breakfast rooms are nice and it’s within walking distance for shopping. I always stay here when I visit.
Stayed 8 nights in Feb 2024
Response from Michael on Mar 15, 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a weekend getaway with our kids.
Stayed 1 night in Mar 2024
Response from Michael on Mar 15, 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Meagan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, super clean and close to everything! Would recommend to everyone :)
Stayed 3 nights in Mar 2024
Response from Michael on Mar 15, 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Michael on Mar 10, 2024
Thank you for the comments and feedback. Hope to have you again with us soon. Travel safe.

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Evenings by the fire.. wonderful breakfast and staff!
Stayed 2 nights in Feb 2024
Response from Michael on Mar 10, 2024
Thank you for the comments and feedback. Hope to have you again with us soon. Travel safe.

10/10 Excellent

roger

Liked: Property conditions & facilities
Perfect break
Stayed 3 nights in Mar 2024
Response from Michael on Mar 7, 2024
Thank you for the positive comments and feedback. Hope to see you again soon.

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Michael on Mar 4, 2024
Thank you for your positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quaint place. Close to ⛷️! Beds were very comfortable and there was fresh baked bread in the morning with good coffee. Definitely going back.
Stayed 1 night in Feb 2024
Response from shamar on Feb 25, 2024
Thanks for your positive feedbacks we do hope you return for future bookings

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and had everything we needed. It was quiet and comfortable. The staff was helpful when needed.
Stayed 1 night in Feb 2024
Response from Shamar on Feb 25, 2024
Thanks for your positive feedbacks we do hope you return for future bookings

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gas fireplace in our room. Loved the social hour in the cozy lobby. Loved the breakfast buffet. Loved the service. Great stay. Definitely recommend!
Stayed 1 night in Feb 2024
Response from Shamar on Feb 25, 2024
Thanks for your positive feedbacks we do hope you return for future bookings

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay while in Vermont. Convenient location, decent breakfast to start the day and the suites have everything you need for a few days.
Stayed 3 nights in Feb 2024
Response from Michael on Feb 23, 2024
Thank you for the positive comments and feedback. Our hopes are that you come back to see us soon. Travel safe

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful.
Stayed 3 nights in Feb 2024
Response from Michael on Feb 23, 2024
Thank you for the positive comments and feedback. Our hopes are that you come back to see us soon. Travel safe

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Green Mountain Suites Hotel was perfect for our stay. My kids loved the pool and hot tub and used it each day. Having breakfast included made for easy mornings. I loved having the extra space so my kids could go to bed, we could close the door and my husband and I could watch tv. Having options for making our own food was great.
Stayed 3 nights in Feb 2024
Response from Michael on Feb 23, 2024
Thank you for the positive comments and feedback. Our hopes are that you come back to see us soon. Travel safe

10/10 Excellent

Doudly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very neat. The place is super quiet and was a walking distance from many stores and restaurants. We were having a bit of trouble with the TV remote, but everything else was great.
Stayed 5 nights in Feb 2024
Response from Michael on Feb 23, 2024
Thank you for the positive comments and feedback. Our hopes are that you come back to see us soon. Travel safe

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a perfectly fine hotel the layout of the rooms were a little weird if you're having four people in a room having the bathroom access to the primary bedroom can be a little inconvenient. Also no lighting in the shower where it was tucked away in a corner. Also pool deck was extremely slippery so I'm multiple children go down on it while we stay there.
Stayed 3 nights in Feb 2024
Response from Michael on Feb 23, 2024
Thank you for the positive comments and feedback. Our hopes are that you come back to see us soon. Travel safe

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay of our family of 4. The pull out sofa wasn't the most comfortable for the kids but besides that everyone enjoyed themselves. The kids had fun in the pool as well. We liked how it didn't "look and feel" like a normal hotel.
Stayed 1 night in Feb 2024
Response from Shamar on Feb 18, 2024
Thanks for your positive feedbacks we do hope you return for future bookings

10/10 Excellent

Devan

Traveled with partner
Liked: Amenities
Very clean and well sized suite. Loved the jacuzzi tub!
Stayed 1 night in Feb 2024
Response from Shamar on Feb 18, 2024
Thanks for your positive feedbacks we do hope you return for future bookings

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a friendly staff. Breakfast was plentiful and delicious! Would stay again.
Stayed 1 night in Feb 2024
Response from Shamar on Feb 18, 2024
Thanks for your positive feedbacks we do hope you return for future bookings

8/10 Good

Nora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First to say that we had an amazing Valentines week!!!! Pros- the complimentary beer wine and appetizer on tues-thurs 5:30 to 6:30 was beautiful. It really showed a respect for your guests and was the main reason we recommended this hotel to family and friends. The jacuzi and pool area open til 10 was a huge perk we enjoyed and the kitchen in the room made for an excellent valentines adventure. Now onto some cons. We were scolded for using the laundry room that we were told we can use. This is highly inappropriate and not acceptable for a couple spending 500 dollars to get scolded by the workers doing the carpet. Laundry was an amentity and it was bad enough it only took coins and no atm on site so we had to travel to get cash to then get coins to then be scolded for using the amenity we paid for that front desk said it is there for us to use seconds earlier. Not a good look. Also the toaster had crumbs all inside it, a grease mark on stove and a friend of mine who stayed as well had more pots than we did. Also while it is normal to not have room cleaning post covid it was a bit distasteful that they dont even take garbage from outside the room unless asked. This was strange and luckily we are very neat so it wasnt a big issue. They also had to be reminded 3 times for towels. Other than that we loved it and definitely want to come back. The front desk and bartender was kind and welcoming the entire time and hopefully they are compensated well because theyre awesome!
Stayed 3 nights in Feb 2024
Response from Michael on Feb 15, 2024
Thank you for the positive comments and feedback. We will also be sure to address your issues immediately with the outside vendors installing the carpet. I think they sometimes forget they are extension of us when they are here and should be reminded that allowances always have to be made with quest requests. thank you for bringing this to our attention. Hope the reminder of your stay was pleasant and we hope to have you again soon

10/10 Excellent

Shasta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice safe area, quite and affordable.
Stayed 1 night in Feb 2024
Response from Michael on Feb 15, 2024
Thank you for the positive comments and feedback. Hope to have you again soon

8/10 Good

Monique

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Wished we could have disposed of garbage on a daily basis. Kitchens were well equipped and easy to use.
Stayed 3 nights in Feb 2024
Response from Michael on Feb 13, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and nice amenities.
Stayed 1 night in Feb 2024
Response from Michael on Feb 13, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Carrie

Traveled with family
Will definitely stay here again!
Stayed 1 night in Feb 2024
Response from Michael on Feb 13, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

joanne, pawlet

Business traveler, Traveled with partner
Garbage left behind in the room
Stayed 1 night in Feb 2024
Response from Michael on Feb 13, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

4/10 Poor

Phillip

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was built for short people, smells like dogs, not very clean, pool broken, cannot recommend this place at all.
Stayed 3 nights in Feb 2024
Response from Michael on Feb 15, 2024
Thank you for the comments and feedback. We apologize that we did not meet your expectations. Our hopes are that you will reconsider trying us again in the future as I'm sure we will do better. Travel safe

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy drive to airport.
Stayed 1 night in Feb 2024
Response from Michael on Feb 13, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice!
Stayed 3 nights in Feb 2024
Response from Michael on Feb 13, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Michael

Stayed 4 nights in Jan 2024
Response from Michael on Mar 20, 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Shamar on Feb 4, 2024
Thanks for your positive feedbacks we do hope you return for future bookings.

10/10 Excellent

Katrina, Marietta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having a fireplace in the room.
Stayed 3 nights in Jan 2024
Response from Michael on Jan 31, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very comfortable roooms
Stayed 2 nights in Jan 2024
Response from Michael on Jan 29, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnight stay in cold rainy weather but we wish we could have stayed longer. Cozy reception area, large suites beautifully done decor throughout. Excellent breakfast, A real find and we recommend it highly
Stayed 1 night in Jan 2024
Response from Michael on Jan 29, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Kailey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a good location
Stayed 1 night in Dec 2023
Response from Michael on Jan 29, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Philippe

Stayed 2 nights in Jan 2024
Response from Michael on Mar 20, 2024
Thank you for the positive comments and feedback. Hope to have you again soon. Travel safe

8/10 Good

David, Long Island City

Liked: Cleanliness, property conditions & facilities
friendly staff. Uncomfortable room furniture, but comfortable bed.
Stayed 2 nights in Dec 2023
Response from Michael on Jan 28, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

8/10 Good

Sarah

Traveled with group, Traveled with partner
Stayed 2 nights in Jan 2024
Response from Michael on Jan 23, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable, clean, friendly environment in which to pass a frigid cold weekend in Burlington. Had the weather been a bit warmer, we would have ventured out to nearby shops. I highly recommend this establishment to anyone visiting Burlington for leisure or academic purposes.
Stayed 2 nights in Jan 2024
Response from Michael on Jan 23, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michael on Jan 23, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Crystal

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our children play hockey and our weekend usually is full of traveling. This hotel is one of my favorites I have ever stayed. The vibe is totally relaxing, the staff is extremely friendly. Our room was clean and comfortable and the kitchen made us feel like we had found a home away from home! We definitely will be staying there again! No need to try anywhere else. I am so impressed with this property.
Response from Michael on Jan 23, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Michael on Jan 23, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

KateyAnne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful. Very clean. Kerry-Ann was very friendly during check in. Will definitely stay here again next time I fly
Stayed 1 night in Jan 2024
Response from Michael on Jan 23, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

Keri

Stayed 3 nights in Jan 2024
Response from Michael on Feb 13, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

10/10 Excellent

ARGYRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Michael on Jan 23, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was very helpful
Stayed 1 night in Jan 2024
Response from Michael on Jan 20, 2024
Thank you for the positive comments and feedback. Hope to have you again soon.