Ratings based on 260 Verified Reviews

3.9 out of 5
73% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 20, 2019
Comment from Hotel Management
Aug 23, 2019 by Becky, Hotel Management
尊敬的宾客:非常惊喜看到您的满分好评。您的温暖与友善,是对我们最好的支持与鼓励。我们是懂得感恩的人,对自己而言,是一种修养。对他人而言,是一种安慰。祝您未来的旅程安暖阳光,家人的生活快乐安康。期待您再次光临北京人卫酒店。
4 out of 5
by A verified traveler

Posted Jul 5, 2019
Comment from Hotel Management
Aug 1, 2019 by Becky, Hotel Management
Dear guest thank you for your comment.
5 out of 5
by A verified traveler

Posted May 17, 2019 on Ebookers
I have stayed my many hotels across the world. The staff at the hotel were great The rooms were spotless The bed so comfortable I would very much recommend this hotel to anyone
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 13, 2019 on Orbitz
3 out of 5
by A verified traveler

Ok but not quite what it used to be. Bathroom mold

Posted May 9, 2019 on Hotels
nice hotel but a bit worn I would say. Amazing view. Fantastic beds and pillows. Bathroom mold always. I go here 4 times a year for 10 years. Dont speak great english. Breskfast buffet pretty good for westerners. Not the best of the best but the best in the area. Close to Panjiayuan antique market. Beautiful park across the street.
Comment from Hotel Management
May 13, 2019 by Beky, Hotel Management
Dear Guest: Thanks for your comment.
2 out of 5
by A verified traveler

gone downhill. lots of mold in the bathroom always

Posted May 7, 2019 on Hotels
made me pay 300 extra to switch rooms and gave me an identical room????? bathroom had lots of mold in the shower in both rooms. I stay here 4xs a year for 8 years. Has gone downhill. Service is minimal. Didnt expect to get charged to stay in the same room
Comment from Hotel Management
May 13, 2019 by Becky, Hotel Management
Dear Guest: Thanks for your comment.
5 out of 5
by A verified traveler from moreno valley, ca

Posted Apr 3, 2019
Everything was perfect on this hotel, location, food, amenities services and most helpful staff. Hotel is clean all the time , breakfast buffet is great with a variety of food, room is bigger and very comfortable. Close to tourist attractions 10 minutes by car, we recommend use Didi ( uber) and use the premier services its the best and very affordable.. hotel its your best choice!'
Comment from Hotel Management
May 13, 2019 by Becky, Hotel Management
Dear Guest: Thanks for your comment.
5 out of 5
by A verified traveler

Posted Jan 21, 2019
The staff were friendly, helpful, knowledgeable and went above and beyond in helping me out when I needed assistance finding packages mailed to me at the hotel, and when I was trying to find my way around Beijing. I thoroughly enjoyed my time here and look forward to returning in the future. Thanks Xiao Li!
3 out of 5
by A verified traveler

just ok

Posted Dec 31, 2018 on Hotels
bathroom always has mould. I stay al lthe time but it is never clean. I need the area and best around but not great. Really bad western food so dont order any, they also never ever got the order right... not once
4 out of 5
by A verified traveler

Best value

Posted Dec 27, 2018 on Hotels
The bed, shower and bath tub are amazing, and you can't beat the price. Views of Longtan park and the river were amazing, even in the winter. Be prepared to use your translator, none of the staff speak english. And don't eat at the hotel, it's really subpar. Good location and not too far from the central sights. Taxi will cost about 15-20 yuan for anywhere you want to go, 30 yuan from the beijingnan train station. Even though it has ac/heater, the staff sets one temp for all rooms and your choice is to either have the air on or off. So we were way too hot.