Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 14, 2016
We'll return to Hotel Cinco for more R&R! It was a great vacation spot for our family. Excellent experience overall.
5 out of 5
by A verified traveler from San Diego

Nice slow paced vacation

Posted Aug 14, 2016
we really enjoyed our trip. The Hotel Cinco is nice, small, and you sort of feel like you've got the place to yourself and that the staff know who you are. The staff and local restaurants and population are very nice and accommodating. It was easy to schedule excursions.
5 out of 5
by A verified traveler

Great base for all activities.

Posted Jul 29, 2015
Pros: The location is fantastic.
The hotel was fantastic. Great staff, awesome room, and in the middle of everything that we needed. The manager Horratio lined up surf trips, boat trips and took care of restaurant reservations. The roof top breakfast with the best view in Punta Mita is a great way to start the day.
5 out of 5
by A verified traveler from Phoenix

Nice hotel on the beach and water.

Posted Jan 10, 2015
Pros: Location and staff
Location: Right on the water and walking distance to great restaurants.
This is a great hotel with beach and water view. The managers, Rodrigo and Horacio are wonderful. They reccommended restaurants, golf courses, tours, etc. The entire staff was friendly and helpful.
5 out of 5
by A verified traveler from San Francisco

Great Hotel!

Posted Aug 22, 2014
This hotel looks right out on a great surf break that is perfect for beginner/intermediate surfing and SUP. The staff was extremely friendly and helpful with all kinds of recommendations and the room/view was amazing! Quaint little town with great restaurants but if you want night life this is not the spot.
4 out of 5
by A verified traveler

Great Location

Posted Apr 11, 2014
Location location location. Hotel rooms need some work repairs. Big problem at present is the Lift is NOT working, 4 floors to adult pool., jacuzzi is not being used. Otherwise a great place. Restaurants in walking distance, Good.
5 out of 5
by Jack from Colorado

Stay at Cinco!

Posted Mar 27, 2014 on Hotels
We really had a great time staying at Cinco. The staff was well organized and set up all the activities we did during our stay (boat trip/snorkeling, surfing, zip line, dining, transfers etc.) The (big) room was great and had a very nice view of the beach and surrounding area. Take surf lessons from the resident surf instructor (AKA black bear); he was a lot of fun and a nice person. We will be back!
4 out of 5
by Ed from New York, NY

great hotel on the beach with an amazing staff

Posted Mar 17, 2014
A perfect hotel in a great little surf town. Very safe and charming. Only 15 minute drive to the fun town of Sayuita. Amazing Zip Line tour about 10 minute drive. 5 different surf spots to choose from. I plan on making this a regular surf hotel destination. Huge suite rooms with great air conditioning, balcony overlooking the water. Do not hesitate to make a reservation here.
4 out of 5
by A verified traveler

Near nice restaurants

Posted Jan 20, 2014 on Hotels
2 out of 5
by Candice

Disappointing Stay, 5 Star Customer Service

Posted Jan 6, 2014 on Hotels
Our room was a little more than $400 per night, the description in my confirmation said our suite would have an extra bedroom and laundry room and basic hotel amenities. The room had no hair dryer and toiletries were only re-supplied when asked. It looked like our room was undergoing a renovation still...and it was. No microwave in the microwave shelf, a cupboard door was missing and replaced two days later. Staff customer service was 5 star and hotel staff did they absolute best to make sure our stay was a happy one, despite the negatives. The location is great, directly on the beach and literally every other door down the street is a restaurant. The location of Punta Mita itself though, really has nothing except for a few shops and restaurants. It has a little "too small village" feel. I would have preferred to stay in Sayulita.