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Get an overview of this hotelFamily-friendly hideaway above Nuevo Vallarta beach

Bluffs above the bay

Offering a lush tropical setting and activities for all ages, the Grand Palladium Vallarta Resort & Spa - All Inclusive is arrayed on bluffs overlooking a long beach on Banderas Bay; the Splash water park is 22 km (14 mi) away.

Pools for everybody

The main pool complex at Grand Palladium Vallarta Resort & Spa - All Inclusive comprises a large family pool, a children's pool, and a toddlers' wading pool; open-air massage is available by the quiet, adult pool away up on a bluff.

Sea or garden views

Richly colored rooms have balconies facing the sea or the tropical gardens. This All Inclusive resort in Nuevo Vallarta includes various amenities in the room price.

Grand Palladium Vallarta Resort & Spa - All Inclusive ratings based on 230 Verified Reviews

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3.4 out of 5
67% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
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Remote and perfect

5 out of 5
by from Wisconsin, USA
Posted Feb 19, 2017
Even though it is the smallest motel I have ever stayed at, it has everything I look for in having a perfect vacation. This is my third time visiting here and cannot wait to go back and enjoy the great surfing and boogy boarding. The food and service is also amazing.
Comment from Hotel Management
Feb 21, 2017 by Hospitality Manager Melisa Rodríguez
Dear Jim and Becky Thank you so much for your comment and kind words towards our hotel Grand Palladium Vallarta Resort & Spa. We are so happy to hear that your stay was amazing and you didn't have any problem. We hope that you visit us again very soon to give you another great and fantastic vacation. WIth kind regards.
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Struggling, tired party complex

2 out of 5
by from Vancouver, BC
Posted Feb 15, 2017
This resort is well past it's prime. Everything is dated and struggling to stay presentable. I would give this resort a 2 star rating at best.
Comment from Hotel Management
Feb 17, 2017 by Hospitality Manager Melisa Rodríguez
Dear Jason Thank you for sharing your opinion about our hotel Grand Palladium Vallarta Resort & Spa. All comments bad and good really help us see where we need to improve our services. We are so sorry that our instalations weren't what you were expecting. We are in the process of improving our instalations, but as you know change can be a little difficult or it can take time to achieve it. We are working very hard to make it possible. Again, we are so sorry for the impression you had about us. We hope that you consider visiting us again to offer you a better and more excellent service. With kind regards.
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2 out of 5
by from British Columbia, Canada
Posted Feb 14, 2017
Pros: We loved the views
The service and staff was excellent. The condition of the hotel was questionable. Walkways were slippery because of the surface used to make the walkways. Septic is used to irrigate all of the grounds...the smell is disgusting and they begin early evening, they could at least wait early morning hours. The smell of raw sewage permeates the hallways and inside the rooms, even tho all doors and windows are closed. This practice is very unhealthy, especially for people who have children. In order to access our room one evening, we had to run under one of the sprinklers which was passing over our walkway, being splashed with sewage. Totally unacceptable. We were disappointed as the only wine you could get was house wine which we were unable to drink, as it tasted like battery acid. If you wish a different choice, you are required to buy an entire bottle which is extremely expensive. My niece was married at the resort..the meal was not acceptable, the steaks were either over cooked or raw and too tough to chew, the shrimp was on the edge of being rotten and was soft. I ordered an ounce of Tequila and it was brought to me in a plastic water Tumbler, not a shooter glass. The wedding plates were extra and very expensive. The hotel was constantly pushing the overpriced massage and spa. The entire resort is situated so that you are either walking up or down stairs, or walking on unsafe surfaces This hotel is very expensive and certainly not worth half of the cost.
Comment from Hotel Management
Feb 17, 2017 by Hospitality Manager Melisa Rodríguez
Dear Karen We would like to thank you for the time you took to write your opinion. We are sorry that our irrigation service wasn't of your liking. We use a harmless treated water for watering our grounds because it is not a threat for people and animals. I can assure you that we are not intent jeopardizing our guest health in any possible way. We have taken note of your comments on your experience about the walking distances within the resort and will take them into consideration to further improve our facilities; nevertheless, we specify in all brochures that the hotel does not have elevators; moreover, we regret reading your dissatisfaction on the food and wine services and we would like to mention that it is really important for us as a hotel to know how and where we fall short in order to take action to better meet our guests’ expectations. Thank you and we hope you have a good day.
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Beautiful Beach , friendly staff

4 out of 5
by from Sandpoint, ID
Posted Jan 30, 2017
The staff at the Palladium and Royal Suites are very friendly and helpful. Gaby from activities was an awesome instructor and we enjoyed our pool biking class from her immensely. Carlos at the Royal pool is a great bartender. The ocean frontage is beautiful and all of the staff's friendly demeanor made for a very pleasant stay!!!
Comment from Hotel Management
Feb 4, 2017 by Daniel LOPEZ - ASSISTANT MANAGER
Dear Chantel, Thank you very much for your kind words about your vacation in our hotel Grand Palladium Vallarta Resort & Spa. We are really glad to know that our facilities have surpassed your expectation and provided you with the dream vacation that you were looking for. It is your delightful experience that serves as motivation to continue providing our guests with excellence in service. We truly appreciate your valuable feedback and warm words about our staff and we will most definitely be passing on your feedback to them (especially to Gaby and Carlos), which we know they will really appreciate; we are very proud of our Team. We look forward to having the pleasure of welcoming you back. With kind regards.
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Good family resort

3 out of 5
by from California
Posted Jan 24, 2017
Pros: Staff!
Location: If you want to stay in the resort, you can.There is plenty to do specially with kids... We explored near by towns.
Great staff. Nice facilities that is showing its age. Guests need to be advised about making reservations for eating in one of the restaurants since priority accommodations are given to "loyal/preferred guests". We had to wait over 2 hours to eat in the Mexican restaurant and an hour in another one. Number of empty and available tables but they wouldn't seat us. Not a fun a game to deal with when vacationing. Good food. Great drinks. If you are looking for an easy going and not so crowded resort, this is not the one.
Comment from Hotel Management
Jan 24, 2017 by Director General Ana Castro
Dear Mr.M First of all, thank you so much for choosing our hotel Grand Palladium Vallarta Resort & Spa. We are glad that overall you enjoyed your stay with us. We want to apologize for the inconvenience that you experienced. Only Royal guests can make reservations for the different restaurants that we have. Various empty tables are for the guests that already reserved. We would like to apologize for this was a discomfort for you. Finally, thank you so much for your comment. It really help us to improve our services. We hope that you can consider coming back to our installations to change your perception of us. With kind regards.
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So much going for it, but bad food!

2 out of 5
by
Posted Jan 13, 2017
We really wanted to love this place and it has so many things going for it; the surf break is right there, small private beach, rooms are nice and clean, staff and service are friendly, and the hotel is lovely. However, we just couldn't get past the poor quality of the food. The a la carte restaurants are kind of a joke because the food looks like it came from the buffet and spent an hour under a heat lamp and nothing seemed very fresh. Our last night, we ordered room service and our 12 year old son and I woke up with food poisoning the next morning. He was vomiting and weak, and spent our trip home in a wheelchair using a barf bag the entire time. If the food was better we could recommend this hotel, but unfortunately we can't.
Comment from Hotel Management
Jan 16, 2017 by Director General Ana Castro
We are so sorry for what happened to your son, but I have to clarify that we follow strictly all international keys for safer food. Besides, monthly microbiological analysis is an establish tool in controlling the safety and quality of foods. We do not provide meals prepared previously, all our preparations are made daily and food conservation is our main interest. I am truly sorry for your son's illness, nevertheless, I have to underline the fact that we had a high occupancy during their stay and this kind of stomach symptoms did not surface in the rest of our guests that has been the most probable occurrence, in the case of poisoned food. Again, we are very sorry and if you want to tell us more about this you can email us so we can give you a better reply: asisgerencia.vallarta@palladiumhotelgroup.com Thank you so much.
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2nd Christmas vacation to grand palladium

4 out of 5
by from nj
Posted Jan 1, 2017
Surfboards and paddle boards were always available. We noticed there were more than last year during Christmas vacation. Entertainment/shows were great. Plenty of food choices - some of it at the buffet needed to be warmer/hotter. Love the mechanical bull also.
Comment from Hotel Management
Jan 2, 2017 by Daniel LOPEZ - ASSISTANT MANAGER
Dear customer, Firstly, we would like to thank you for choosing our hotel Grand Palladium Vallarta Resort & Spa for such a special occasion as Christmas time, and for the time you spent to share your feelings on your stay. We are delighted that you had an amazing stay and that you enjoyed; we continuously work to make every guest’s holiday a great experience successful. Our entertainment Team are honored by your praises, and they are thrilled to know they could make your stay special. We look forward to having the pleasure of welcoming you back. With kind regards.
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5 out of 5
by
Posted Dec 31, 2016
Excellent stay.. perfect family resort.. really good food. All inclusive in true sense.. staff is the best part of this resort.. they are excellent host and di their best to make it an enjoyable stay.
Comment from Hotel Management
Jan 5, 2017 by Daniel LOPEZ - ASSISTANT MANAGER
Dear customer, Thank you very much for your kind words about your vacation in our hotel Grand Palladium Vallarta Resort & Spa. We are delighted that you had an excellent stay and that you enjoyed; we continuously work to make every guest’s holiday a great experience successful. Our staff are honored by your praises, and they are thrilled to know they could make your stay special. We hope to have the pleasure of welcoming you again soon. With kind regards.
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Pleasantly suprised

4 out of 5
by from US
Posted Dec 1, 2016
Pros: Our room
Cons: All of the restaurants should be open for breakfast and lunch, not just dinner.
Location: surfing, other than that it is out of the way and you will need to taxi into Puerto Vallarta or do excursions if you want to leave the resort area
At check-in we were offered the option to upgrade to the 'penthouse' room 3302 (for $50 extra a night) and we were also given silver wrist bands for access to the royal suites section of the resort. I am so glad we did! The main thing I didn't like about this resort is the buffet is the only option for breakfast and lunch. The Royal Suites section has a nice restaurant that opened before the buffet and it also came in handy when we were tired of eating at the buffet.
Comment from Hotel Management
Dec 7, 2016 by Ana Castro
Dear Charlotte I would like to thank you for your positive comments about the Palladium Resort. I really appreciate that you enjoyed your vacations. I will take note about your suggestions regards our food and beverage service. Best regards
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Best place for a quick trip

5 out of 5
by from Montreal
Posted Nov 8, 2016
Pros: Free surfboards and shore break right on the beach
Cons: they should invest in their own shuttle service, we had to cab in and out and dealing with the drivers wasn't fun, they just try to scam you
Location: I think you can go to Punta Mita and experience the underwater tunnel that leads to a secret beach and Sayulita is a surf spot that isn't too far.
The staff, the food and the nighttime entertainment was on point. Not too sure about the whole zoo concept, they say the animals couldn't be rehabilitated in the nature and they are saving them I guess, but these days, putting animals in cages isn't too popular I believe. The beach bar had two really nice genuine bartenders, one of the hotel host name Danny was incredibly nice too on our arrival, there's a guy named Angel that helped me a lot with my lost baggages. Our maid Josefina was too awesome and the daytime entertainment team was always keeping us jumping around. When we got there they gave us an upgrade on our room for no reason and told us they were always happy to have expedia customers. We got a beachfront view the whole week without paying for it and the A/C was on point. They always fill up your fridge and they don't charge you for it. So yeah besides the fact that I had to cab to get in and out and the zoo thing that I believe was a bit sad even though most of the animals seem healthy.
Comment from Hotel Management
Nov 14, 2016 by Daniel LOPEZ - ASSISTANT MANAGER
Dear Charles, First of all, we would like to thank you for the comments about your stay in our hotel Grand Palladium Vallarta Resort & Spa and for the time you spent to share your feelings on your great surf vacation¡ We truly appreciate your valuable feedback and warm words about our staff and we will most definitely be passing on your feedback to them, which we know they will really appreciate (Josefina..); as you know, our staff is willing to suit your every need. We confirm you, we have an UMA (not really a zoo); actually it is full of animals that have been rescued and for various reasons can't go back to the wild. We also take note about your comments about the shuttle service; we have brought this point to the immediate attention of the respective department. Thanks again for your comments; with great pleasure we will be glad to host you here again. With kind regards.
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Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities

  • Fitness facilities
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Snorkeling gear
  • Tennis lessons
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Resort Amenities

Vividly colored in blue, pink, champagne, and white and accented with red-tile and thatched roofs, this Nuevo Vallarta resort is surrounded by jungle and contains dense botanical gardens. Activities begin in the morning with stretching and aerobics, continue with dance classes, games, and athletic contests, and culminate with shows by the staff in an open-air theater. On Saturdays there's a beach party. Other nights the disco nightclub remains open for dancing and drinks until 2 AM.

Each side of the Grand Palladium Vallarta Resort & Spa - All Inclusive includes a hammock area, and there's open-air massage near the adult pool. Under a conical palapa near 2 tennis courts is a fully equipped, mirrored fitness center. All Inclusive is adjacent to an 18-hole golf course. Children have their own air-conditioned club flanked by both sand and lawn playgrounds.

The property offers complimentary high-speed Internet access. Additional amenities include a conference center, concierge services, and garden. Public areas are air conditioned. Fines apply for smoking outside of designated smoking areas.

  • Designated smoking areas 
  • Number of restaurants - 6 
  • Luggage storage 
  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Designated smoking areas (fines apply) 
  • Conference center 
  • Outdoor tennis courts - 2 
  • Snack bar/deli 
  • Turkish bath/Hammam 
  • Rooftop terrace 
  • ATM/banking 
  • Concierge services 
  • Arcade/game room 
  • Garden 
  • Spa treatment room(s) 
  • Express check-in 
  • Porter/bellhop 
  • 24-hour front desk 
  • Children's pool 
  • Spa tub 
  • Hair salon 
  • Multilingual staff 
  • Spa services on site 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Nightclub 
  • Laundry facilities 
  • Gift shops or newsstand 
  • Poolside bar 
  • Tennis on site 
  • Number of bars/lounges - 7 
  • Barbecue grill(s) 
  • Business center 
  • Coffee shop or café 
  • Conference space 
  • Fitness facilities 
  • Full-service spa 
  • Waterslide 
  • Number of outdoor pools - 3 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Pool umbrellas 
  • Children's club 
  • Total number of rooms - 422 
  • Number of floors - 3 
  • Meeting rooms 2 
  • On private beach 
  • Free self parking 
  • Area shuttle (surcharge) 
  • Sauna 
  • Shopping on site 
  • Swim-up bar 
  • Wedding services 
  • Free breakfast 
  • Free WiFi 
  • Year Built 1999 
  • Number of buildings/towers - 3 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Down comforter 
  • Daily housekeeping 
  • Phone 
  • iPod docking station 
  • Premium TV channels 
  • Hair dryer 
  • Air conditioning 
  • In-room safe 
  • Balcony 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Free toiletries 
  • Jetted bathtub 
  • Bathtub or shower 
  • Desk 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 
  • Individually furnished 

Where to Eat

El Bosque - The resort's main restaurant, El Bosque is divided into two sections, each under an enormous, soaring, thatch-roof palapa and furnished with carved, dark-wood chairs and colorful chair cushions and table linens. Bountiful breakfast, lunch, and dinner buffets are served, with lunches and dinners featuring theme foods such as Italian or Mexican. After dinner closes at 11 PM, fast foods such as pizza, hamburgers, and nachos are available until 1 AM.

Viva Mexico - Reached by a staircase ascending from the center of El Bosque, this dinner restaurant has its own palapa; features rustic decor such as wood-paddle ceiling fans, leather-and-wood furniture, and junk-metal sculptures; provides a sweeping ocean view; and serves à la carte Mexican fare. Reservations and casual resortwear required.

Portofino - Located on a bluff overlooking the ocean and graced by a conical palapa, Portofino serves Mediterranean-accented, à la carte dinners. Reservations and casual resortwear required.

Las Terrazas - By the main pool, Las Terrazas serves buffet-style snacks. Hours are 11 AM to 6 PM.

Bambú - On El Bosque's second floor, Bambú features Oriental cuisine a la carte.

Ribs & More - specializes in a la cart Steak House Grill meals. At night it's joined by Las Terrazas.

Entertainment

Sports activities and entertainment at the pool and beach are offered daily. Guests can enjoy nightly shows at the theatre, live music, and dancing classes.

In addition to daily entertainment and a nightly show for children, the resort offers a club for children 4 - 12 years old. Open daily, the club features a playground, an arts-and-crafts room, ecological activities, indoor and outdoor play areas, a home-theatre system, and video games.

Nearby Things to Do

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golf lessons available nearby 
  • Beach volleyball on site 
  • Golfing nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Miniature golf on site 
  • Kayaking on site 
  • Playground on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 

Spa Services

The Zentropia spa offers a variety of treatments and services, including vapor baths; facial and body treatments; waxing; massages (offered in a treatment room or on the beach); and aromatherapy with oils, herbs, and natural extracts. There is a spa tub, sauna and Turkish bath, which are free for all Royal Suites guests. A beauty salon provides services for both men and women. Guests can enjoy a view of the garden. Open daily; reservations required for all services. Guests under 18 aren't allowed in the spa.

  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Massages on beach 
  • Manicures and pedicures 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Resort Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

Only service animals are allowed

24-hour check-in

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Facilities fee: USD 10 per person, per day and includes use of:
- Sauna
- Spa tub
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Grand Palladium Vallarta Punta Mita
  • Grand Palladium Vallarta Resort All Inclusive Punta Mita
  • Grand Palladium Vallarta

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.