Ratings based on 1,071 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne. Australia

Fantastic resort

Posted Aug 30, 2015
Pros: I love the pool and the beach The food was awesome and plentiful
Cons: The pianist although very good played a little too loud. We found ourselves yelling to be heard over him. The bed was a littl hard. Pillows too flat.
Location: For us it was a little far out of town but you can catch a local bus right outside the hotel for 14 pesos to take you into Puerto Vallarta. Perfectly
This was our first all inclusive. It was excellent. The food and drinks and variety of both was excellent. The staff are very helpful and friendly. The rooms are a good size as was the bathroom. The view was amazing. The night time entertainment was great as was the entertainment around the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2015
Pros: how clean it is and how good is the food
excellent hotel and service not closed to town , but the hotel has every thing you need !
5 out of 5
Recommended
for Everyone
by A verified traveler from Guadalajara

Hotel Agradable y muy bonito

Posted Aug 28, 2015
Pros: TODO
Cons: Los desayunos, ya que todos los días técnicamente es lo mismo…. es bueno, pero después del tercer día ya es algo monótono.
Muy amable el personal, atento y dispuestos a atenderte
5 out of 5
Recommended
for Everyone
by A verified traveler from zacatecas

Un hotel sumamente agradable y con un servicio vip

Posted Aug 20, 2015
Los bufet excelentes al igual que el personal muy servicial la verdad no tengo ninguna queja al contrario muchas felicidades, aquí no te ostigan con la venta de tiempos compartidos o membresía donde nomas te quitan el tiempo y te envuelven con ofertas engañosas
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful hotel on the beach

Posted Aug 20, 2015
we've been to the Riu 7 times and plan to return again and again
5 out of 5
Recommended
for Everyone
by A verified traveler from st. paul, Minnesota

Beautiful hotel, beautiful beach and pool area!

Posted Aug 20, 2015
The hotel was beautiful! The beach and pool area were pristine and very relaxing! The rooms were absolutely stunning and kept very clean! The balconies off of the rooms are very spacious and ours had a great view, there is also an option to get a balcony with a private hot tub on it!The staff at the hotel were very friendly and helpful! The all inclusive food was mediocre, but the specialty restaurants were quite good! there were always a lot of kids by the pool area, which might dissuade some people from staying here! There is not a lot to do around the resort since it's about a 40 minute cab ride from downtown puerto Vallarta, but if you're just looking to relax At an all inclusive, there's no reason to leave the resort and it's very relaxing! we loved our stay and would absolutely go back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2015
Wonderful hotel. Bed mattress need to be updated other then that wonderful hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff

Posted Aug 18, 2015
We enjoyed staying there for our family reunion We all loved it
5 out of 5
Recommended
for Everyone
by A verified traveler

Super

Posted Aug 16, 2015
Es un hotel en donde es real el descanso, la comida y bebida en muy buena, el acceso a piscina y mar son excelentes, definitivamente si regreso a este hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, excellent service delicious food

Posted Aug 16, 2015
Pros: Food selection is great the buffet was fantastic
Cons: There should be more restrooms closer to the pool
We had a group of 15 and had an amazing time. Jorge and Nelson great service at the pool bar, also Victor at the piano bar, Anahi y Fernanda in the kids club. The daily dessert was one of my favorite details