Ratings based on 125 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Lovely hotel in south delhi.

Posted Jul 9, 2017
We had a superb stay at this hotel. Great experience. Just one thing that let us down! the air conditioning system kept playing up. We had to call the engineer twice to get it resolved. This didn't bother us too much as the engineer was quick at service. The room service was great and the staff very professional.
Comment from Hotel Management
Jul 17, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your review. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Panchsheel area, New Delhi

Posted Jun 30, 2017
The hotel is in a convenient location, next to the Outer Ring road. The boarding and lodging facilities are very good.
Comment from Hotel Management
Jul 17, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your review. I am delighted to know that you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai, India

Posted Jun 23, 2017
From the onset, I am going to book The Visaya for sure the next time I'm here. The moment you set your foot in the hotel from the hustle bustle of the capital city, you are greeted by the serene music and ambience of the clean and very professional facility. And further pleasantry was added by the courteous and well groomed staff. The room was comfortable and spacious. Had a mini fridge. Good flat screen tv. Closet with security box. 3 chairs. A coffee table. The bathroom was well equipped as well with warm and cold water. Out of the room, we loved the restaurant and the extended restaurant patio. Spent couple of evenings there till night with the sound of wind chimes. The breakfast had a good mix of cuisine items, from European, North/South/West Indian food. 24 hours room service with some class. The hotel hit above it's weight and wowed us. We loved it!
Comment from Hotel Management
Jul 17, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your review. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again.
1 out of 5
by A verified traveler

Unfriendly staff

Posted Jun 12, 2017
Unfriendly staff and rigid booking rules. Once you book a room you can't cancel it. Please read cancellation policy before booking room. If you are ever in a hurry, please hold.
Comment from Hotel Management
Jul 17, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. Every rate has a different policy attached, i understand the rate you booked may have restriction of cancelling the reservation. We look forward to welcoming you back to experience positive change. Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
Checks most of the boxes. Dont expect them to go the extra mile, to accomodate your out of turn requests.
3 out of 5
by A verified traveler from Montreal

A 4 star hotel with sub 3 star cleanliness

Posted Mar 27, 2017
This hotel is beautiful. Really. However, the bed sheets weren't perfectly clean. Their was mold around the bath. One pillow had traces of blood. I haven't noticed any measure to reduce the amount of mosquitoes. The staff was friendly and the food was average. Basically, I recommend the hotels owners to invest in renovations and in cleaning. With these measures, the hotel will deserve it's 4 star rating.
2 out of 5
by A verified traveler

Cigarette smelling room

Posted Mar 22, 2017
Someone was smoking late night and we had to put up with the passive smoking all night, it was really bad experience
3 out of 5
by A verified traveler

Front office staff need to improve attitude.

Posted Mar 17, 2017
Restaurant staff is very friendly. And helpful while front office ( reception ) is bad in manner and attitude. They was making mistake by charge me wrong price for my minibar but when I tell them to correct it. Their face turn to angry and they saying something not nice to me in their language. That was rude.
5 out of 5
by Sharang

American Bro Trip to India

Posted Mar 12, 2017 on Hotels
It was amazing, in terms of all the little things - a second temporary WiFi password to allow for another two devices to connect (extra mobile phones/wireless devices), an excellent rotating selection of south Indian & continental breakfast foods, etc. Located about five minutes from the Hauz Khas metro by foot. My only gripe was the exceedingly pointless fitness center and the one time I was woken up at 6 am by the staff delivering a toothbrush to my room (why?). Otherwise, I was very happy with decor, cleanliness, facilities, and the service.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share the feedback. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. Also accept our apology for getting disturbed in morning by one of our colleague. We value your patronage and look forward to welcoming you back again. Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Modern, Stylish boutique hotel in South Delhi, probably the best in its class. Helpful staff, nice dining facilities and prompt room service.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share a feedback. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Regards, General Manager