Ratings based on 1,154 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2017
Good location with easy access. Friendly staff. Well priced.
4 out of 5
Recommended
for Couples
by A verified traveler from Perth Australia

Location perfect for airport and cruise port

Posted Nov 14, 2017
Pros: Location, comfort, value for money and free shuttle services.
Cons: OK as is considering value for money..
Location: Proximity to airport and to cruise port says it all.
Hotel chosen to spend night prior to cruise to guard against vagaries of domestic airline services.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2017
convienient to convention center and port. not much in the way of a lobby but easy in and out.
4 out of 5
Recommended
for Everyone
by A verified traveler

Meh

Posted Nov 6, 2017
Pros: Dinner was good at the restaurant
Cons: Seemed a little run down
Location: It was fairly close to the cruiseport which is good
Wasn't the nicest Crown Plaza I've ever stayed in but it wasn't bad either. The staff was friendly and professional. The rooms were clean. We enjoyed a nice meal at their hotel restaurant. Over-all it wasn't a bad segue to our cruise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cancun

Great Experience

Posted Nov 3, 2017
We had a great stay in this hotel. All the staff were extremely courteous and friendly. The bed was comfortable and the enchiladas we had in the restaurant were good. The worst thing I can say about this hotel is that the bathroom is really small and when you're sitting on the toilet you can't even close the door!
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Excellent location, close to airport and cruisepor

Posted Nov 2, 2017
Stayed 1 night post cruise. Had an early shuttle at 4 am to airport. Very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler from Harker Heights TX

Not to far from airport and cruise lines

Posted Nov 1, 2017
Pros: customer service was nice
Cons: Transportation to and fro was hectic due to crowd.
Location: Great location near airport and cruise line.
Stayed overnight.I really didn't get a chance to get enjoy amenity.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Chris at the front desk was super helpful

Posted Nov 1, 2017
Chris at the front desk was super helpful. Great breakfast and staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Nice hotel close to the airport

Posted Oct 30, 2017
Nice, clean, comfortable room close to the airport. Great bar and restaurant with friendly, helpful staff. Will be happy to stay here again on future trips to the area.
1 out of 5
by A verified traveler from chicago

Posted Oct 27, 2017
Dirty, dated and pictures are totally misleading. Hotel is a quarter of the size shown in pictures the lobby barley exists.. upon walking in to the hotel room, Bathroom has some other persons shaved facial hair all over the sink... wasn’t even wiped down (GROSS) !!! There was soap scum all over the shower. Thankfully I did not have to step foot in there due to our short stay. The cleaning ladies were everything less than helpful and Carried horrible attitudes even when I would say “hello /good morning” I wish I took photos!!!!!!!!!