Ratings based on 1,717 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Near airport

Posted Feb 25, 2018
Great room great breakfast, good shuttle to the cruise port. Only negative - didn't have an in hotel laundry
4 out of 5
Recommended
for Everyone
by A verified traveler from Albany

Posted Feb 24, 2018
Great stopover location prior to going on a cruise! Right next to a shopping plaza in case you forget something. The staff is friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2018
Excellent pre-cruise hotel. And loved the flamingo shuttle bus that picked us up from the airport quickly at 1am
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2018
Pros:
Cons: The room had a musty smell. The staff sprayed the room with something, but I think whatever they used caused the smell. Need Fabreze.
Nice hotel and shuttle service. Breckfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2018
Great hotel. Staff very friendly and good places to eat nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, On

Pre Cruise

Posted Feb 14, 2018
Pros: Everyone was very nice and friendly. A busy spot when cruise ships are in but very well organized.
Location: Nice strip mall just across the street with a nice sports bar and other fast food restaurants very close by. Close to both the airport and cruise port
Shuttle driver from the airport to hotel was great. Told us about some of the local restaurants and things to do nearby the hotel. Check in was very quick and answered all our questions. Breakfast was very busy but very well stocked all the time and the food was nice and hot.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Ontario

Perfect for stay before your cruise

Posted Feb 12, 2018
Free shuttle pickup from the airport. Ride to the cruiseport arranged $8/person. Will also pickup after cruise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dieppe NB Canada

Nice hotel close to airport and cruise port.

Posted Feb 11, 2018
Good experience...will stay here again. Shuttle to and from airport...to and from cruiseport.
4 out of 5
Recommended
for Everyone
by A verified traveler from WA State

the hotel is a little older but clean and comfy.

Posted Feb 7, 2018
Pros: The staff was wonderful.
Cons: Maybe update the rooms a bit. Add a hot tub.
Location: Walking distance to some shopping and restaurants.
the staff was wonderful and very accomodating. don't book a ride through Red Star however. We waited 2 hours to get back to the hotel from the cruise ship The hotel made it right. they reimbursed for the Red Star and the Uber we ended up having to call. They allowed us early check in and took very good care of us. Awesome friendly service by all staff from front desk to the kitchen.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, Va

Ice hotel

Posted Feb 6, 2018
Very nice, friendly staff, breakfast was alright. Only this g the elevator was a little slow. All and all we will stay here again.