Horrible standard for much too high a price
Posted Jan 20, 2013 on Hotels
Don't go near this place, unless you get t really cheap! This review may sound a little negative, but I hate beeing cheated, and this is excactly what we were.
We stayed as a family of four in Alagoa Resort for 8 nights.
We booked through hotels.com and payed around 6000 INR per night. We booked "deluxe room" and were promised, seprete beds for the children, free wifi and breakfast buffet.
When we arrived late at night, we were presented to at really horrible and dirty room. At once we comlained and then we got a "Deluxe-room" wich was a little better, but still VERY simple and small.
What we paid for we did not get. The breakfast is horrible; omelet and toast and at tiny glass of juice. There was no free wifi as promised, in stead we had to pay for every hour. After 3 nights we got one extra bed for
our 2 children, 9 and 11 years old.
The food in the hotel is boring, so after
one dinner we decided to go for the excellent food in the schacks on the beach. The owner seemed to be totally indiffrent to our complaints,
and just came up with stupid excuses about this and that.
When all this is said, the staff is still VERY VERY NICE, trying to do their best, and the swimmingpool and the area around is quite nice. If we hadps payed 2000 INR per night it
would be ok, BUT NOT AT 6000 per night!!!!