Ratings based on 95 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

All inclusive Hotel

Posted Nov 22, 2017
They upgraded us to a suite. It was really nice. The drinks are local so it might have a huge after taste. Thos was close to south goa. So we hired a taxi to see attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire England

Lovely Hotel

Posted Nov 12, 2017
Pros: Staff and managment were so pleasant, friendly and so happy to help.
Cons: A bit more choice in the buffett restaurant
Location: Very secluded. The nearest town is 20 minutes by car. The hotel do offer drip trips.
Lovely Hotel. In a very peacful location close to the peaceful beach. The nearest town (Colva) was 20 minutes in a taxi, taxi's were right outside the hotel. Only 20 minutes from the airport.
Comment from Hotel Management
Nov 13, 2017 by Mr. Guitry Velho, Hotel Management
Dear guest, Warm greetings from the Heritage Village Resort & Spa, Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Expedia. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We have noted your feedback on the food and we will be happy to take it up with the chef to incorporate more variety. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Resort & Spa, Goa
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

A wonderful resort

Posted Nov 4, 2017
The staff here are outstanding. All were friendly and helpful, nothing was any trouble. This made our stay extremely pleasant and enjoyable.
Comment from Hotel Management
Nov 11, 2017 by Guitry Velho, Hotel Management
Dear guest, Warm greetings from the Heritage Village Resort & Spa, Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on line. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Resort & Spa, Goa
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire UK

Good comfortable hotel

Posted Feb 24, 2017
Pros: happy friendly staff. small and friendly atmosphere.
Cons: Rooms could do with a decorate
Location: very little, apart from a lovely beach
Comfortable hotel, with a homely feel. Good food, plenty of choice and very attentive staff. Few minutes walk to beach and a good pool with lovely and spacious grounds
Comment from Hotel Management
Sep 19, 2017 by Guitry Velho, Hotel Management
Dear guest, Warm greetings from the Heritage Village Club Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Expedia. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We have noted your feedback on the accommodation and we are happy to inform you that 48 rooms have been refurbished currently to be ready by October’17, in addition to this 23 rooms were already refurbished in 2016. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Club, Goa
5 out of 5
by MARIAN

Posted Feb 23, 2017 on Hotels
It was a very short stay, only one night but thoroughly enjoyed the stay
Comment from Hotel Management
Oct 26, 2017
Dear guest, Warm greetings from the Heritage Village Club Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Hotel.com. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Resort & Spa, Goa
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great property, wonderful staff, and good food.

Posted Nov 7, 2016
Location: Awesome beach, nice restaurants, scenic tours
Comfortable room with a garden view. Very relaxing
Comment from Hotel Management
Sep 19, 2017 by Guitry Velho, Hotel Management
Dear guest, Warm greetings from the Heritage Village Club Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Expedia. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Club, Goa
3 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
This is our second visit. First visit we asked for complimentary sight seeing, but they have denied and said it is only for Full Package. This time, we took Full package , but this time also they said it is not applicable which is great disappointment for our kids. Room condition are bad. Not properly maintained.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel with very helpful friendly staff.

Posted Sep 24, 2016
Had a great time. Everything was bang on. Lovely big room and so well looked after by the staff. If we asked for anything they went out of their way to sort it for us. They really enhanced our first experience of India too. Very keen to share their knowledge of the place. If I'm being really really fussy the only things I could complain about was a slightly repetitive selection in the buffet and no hot water in the shower.
Comment from Hotel Management
Sep 19, 2017 by Guitry Velho, Hotel Management
Dear guest, Warm greetings from the Heritage Village Club Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Expedia. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We also thank you for the compliments on the efforts of our team members that contributed in enhancing your overall hotel experience. We have noted your concern with regards to hot water and will certainly take it up with the concerned department for improvement. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Club, Goa
2 out of 5
by A verified traveler

Posted Aug 12, 2016
Very average hotel. Very old hotel no up dates, , but the food was great, staff super nice, beach near by great, the hotel rooms and over all amenities very oudated.
Comment from Hotel Management
Sep 19, 2017 by Guitry Velho, Hotel Management
Dear guest, Warm greetings from the Heritage Village Club Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Expedia. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We have noted your feedback on the accommodation and we are happy to inform you that, our deluxe category of 48 rooms is undergoing a refurbishment. In the refurb we have taken into consideration more electrical points for guest usage, new and modern VRV air-conditioning, large 40” LED TVs, a brighter room and bathroom with new lighting and complete change of fabric. This is being executed as I write this response. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Club, Goa
4 out of 5
by Shiraz

Posted Aug 11, 2016 on Hotels
Comment from Hotel Management
Nov 9, 2017
Dear guest, Warm greeting from all of us in Goa! Thanking you for choosing to stay with us at the Heritage Village Resort & Spa during your recent vacation to Goa. My team and I are happy to know that you had a good holiday and found our accommodation, cuisine and facilities to your satisfaction. We thank you for your recommendation and we look forward to welcoming you back to your resort. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Resort & Spa, Goa