Ratings based on 307 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing Beach Front Holiday

Posted Mar 17, 2017
We have just spent the last 10 days relaxing in Goa - it was fantastic! We did Yoga classes on the beach each morning, took private yoga classes every second day, experienced beautiful ayurvedic massages every second day and yoga meditation each evening. Walks on the beach were lovely and the resort loungers and swimming pools were great. Water sports were available on the beach but we didn't partake. We resort had everything you could want - food was fantastic, with several choices of restaurant to choose from. We loved dinning beach front and watching the sun set. Our room was great - good air conditioning a large room, bathroom and deck. It contained everything you could need. The resort even took care to minimise mossies - it sprayed/smoked everywhere every evening at 5.15pm. (we made sure to stay inside when this was happening, just in case there was something in the spray) We would recommend this resort.
Comment from Hotel Management
Mar 20, 2017 by Shobhit, Hotel Management
Thank you for sharing this great review about your stay with us. We hope to welcome you back to Goa soon.
2 out of 5
by A verified traveler from Delhi

Nice property, poor maintenance, terrible service

Posted Mar 15, 2017
As we climbed up the stairs to our cottage, I noticed the dirt and dust on the stairway, looked as though it hadn't been cleaned for ages. The dirt and dust was also present in the patio of our room. Calling the host and telling them to clean didn't help as the people who came to the room weren't passed on the instructions, and in our absence it looked like they just made the bed and went back. The AC did not work throughout our stay, calls to fix the problem were made each night at 6am and 3am as it destroyed out sleep. Every time the person who came in assured us that he definitely fixed the problem this time and the room will cool down in a couple of hours. At checkout the front desk did not even ask us how our stay went. The food selection for room service was very limited. But the property is beautiful. If only they could train their staff better. My first and last time at a Hyatt property.
Comment from Hotel Management
Mar 20, 2017 by Shobhit, Hotel Management
I am terribly disappointed to read about your experience. All the issues highlighted have been take up with the concerned departments for improvement on priority. We hope to welcome you back to Goa for a truly luxurious vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from IN

Luxury on the beach

Posted Mar 14, 2017
Park Hyatt is a world in itself. I dare say with one of the top beaches in the world. What's more it's next to exclusive so. On crowds. Take your pick from sun bathing at the beach with drinks and foods finding their way to you, or have your fill of the huge swimming pool spread across literally a quarter of the property, loads of fun kids activities, golf greens, and an assortment of restaurants to choose from - or sit in the village square where you can get served from any of the restaurants of your choice. Rooms a luxurious and well appointed with a big sunken bath, well stocked mini bar and all the small luxuries you would expect in a five star. The place comes with a five star price tag too so would recommend it for those who intend to make the resort their focus. If you intend to spend most of your time sight seeing in Goa pick a more reasonably priced option.
Comment from Hotel Management
Mar 20, 2017 by Shobhit, Hotel Management
Thank you Shruti for this wonderful review. I have shared your encouraging words with my team. We hope to welcome you back to Goa soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2017
Fantastic stay and lovely beach. Food was ok, not spectacular and a little pricey.
Comment from Hotel Management
Mar 2, 2017 by Shobhit, Hotel Management
Thank you for sharing your experience. We hope to see you back in Goa soon.
1 out of 5
by A verified traveler from london

2 star hotel advertised as 5 star! DO NOT STAY!!!!

Posted Jan 4, 2017
Dated bedrooms, with faulty electrics and plumbing Staff and poorly trained Management staff are on existant Prices are excessive Expect everthing to take twice as long as you would normally expect
Comment from Hotel Management
Feb 28, 2017 by Shobhit, Hotel Management
Dear Nav, We are truly disappointed to read about your experience. We hope to welcome you back to Goa soon for a truly luxurious and relaxing vacation.
5 out of 5
by Christopher

Paradise on Earth

Posted Dec 21, 2016 on Hotels
It was amazing paradise on earth.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Thank you Christopher.
5 out of 5
by A verified traveler

Family friendly hotel.

Posted Dec 12, 2016 on Hotels
Hotel is amazing. Very kid friendly. Buffet has very little non veg selection. Mainly veg. Goan restaurant in hotel is very nice. Perfect family getaway. Nearby Martins corner and zeebop great option to eat out.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Thank you. We hope to see you back in Goa for another luxurious holiday soon.
5 out of 5
Recommended
for Families
by A verified traveler

great location and facilities, friendly staff

Posted Nov 28, 2016
Staff was very friendly and attentive. Hotel has great facilities. Great for kids and family.
Comment from Hotel Management
Dec 1, 2016 by Shobhit, Hotel Management
Dear Guest, Thank you for your kind feedback. We hope to see you back in Goa soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Brilliant

Posted Nov 27, 2016
Pros: Everything
Cons: Personally I like to see cumulative cost, not cost and then very tax added to it, but I don't know whether this is easy to change.
Fantastic, huge grounds, private beach, lots of activities for kids, excellent food.....can keep going on. We went to relax and this hotel offered everything and more of what we asked for! When we left, felt like we are leaving a family behind.
Comment from Hotel Management
Dec 1, 2016 by Shobhit, Hotel Management
Dear Guest, I am truly delighted that you enjoyed your stay so much that you felt you were leaving a family behind. We hope to see you in Goa soon.
5 out of 5
by A verified traveler

Kid and family friendly resort

Posted Nov 15, 2016 on Hotels
We traveled with 2 kids of age 2 and 7 and stayed for 3 nights at Park Hyatt resort. This is our first trip in India and were little hesitant on how the trip goes but the resort was amazing and the staff made it a memorable one. Every detail of the stay was perfect and the staff (especially Naren and Sarvesh in village square resort) went out of their way to make us feel special. The rooms are spacious and the resort is planned such a way that you don't feel crowded at any part of the resort. Private beach is very clean and nice for the kids. The resort offered kid menus and chefs are ready to cook special meals for babies/toddlers which is a big relief with my 2 year old. Camp Hyatt and baby sitting service was a bonus. We would definitely stay again. The little inconvenience we had was with the late check out as our flight was at 5pm and the check out is at 12pm but it was taken care to a certain extent once we spoke to the management.