Ratings based on 999 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Dec 4, 2023 on Hotels
Comment from Hotel Management
Dec 11, 2023 by Raul Salazar Front Desk Manager, Hotel Management
Dear Mr. Gary,Thank you for your visit.Regards.
by A verified traveler
Top Notch
Posted Dec 4, 2023 on HotelsGreat place. Fun people. All inclusive was very nice. Food was great. Service was great. It was a top notch resort.
Comment from Hotel Management
Dec 11, 2023 by Ileana Ponce Figueroa Front Desk Manager, Hotel Management
Dear Mr. Nussbaum.Thank you for you comments.Regards,
by A verified traveler
Posted Nov 28, 2023
Comment from Hotel Management
Dec 27, 2023 by Raul Salazar Front Desk Manager, Hotel Management
Dear Mat,Thank you for your comments.Best Regards
by A verified traveler
Posted Nov 27, 2023
Comment from Hotel Management
Nov 30, 2023 by Raul Salazar Front Desk Manager, Hotel Management
Estimada Srita Lembersky.Muchas gracias por sus comentarios.Saludos cordiales.
by A verified traveler from Parkland County
Posted Nov 26, 2023
We really enjoyed our stay at this property
The food was excellent, and lots of fun activities to do around the property.
Would definitely return here in the new future
Comment from Hotel Management
Dec 11, 2023 by Raul Salazar Front Desk Manager, Hotel Management
Dear Mr. Newman.Thak you for your comments. We hope to have you back.Kindest Regards
by A verified traveler
Posted Nov 6, 2023
Comment from Hotel Management
Nov 30, 2023 by Raul Salazar Front Desk Manager, Hotel Management
Estimada Srita. Lechuga,Agradecemos sus comentarios.Saludos cordiales.
by A verified traveler from Saint Joseph
Posted Nov 2, 2023
First of all, we had to sit through a 30 minute presentation which we did not like. The drinks were very weak. The pools had black mold. The night show was shared with the family resort next-door. The VIP treatment that we received was a bottle of there red wine that you can get in their lobby. Our cleaning lady was fantastic. I think her name was Itzel.
Comment from Hotel Management
Nov 3, 2023 by Raul Salazar Front Desk Manager, Hotel Management
Dear Andrea,Thank you for your feedback, your comments are very important for us.Regards,
by A verified traveler
Posted Oct 22, 2023
Everyone was very nice and helpful. They took good care of us.
Comment from Hotel Management
Oct 22, 2023 by Raul Salazar Front Desk Manager, Hotel Management
Dear Karen,Thank you for your comments are very helpfull for us.Best Regards,
by A verified traveler
Posted Oct 20, 2023
Staff is great!
Comment from Hotel Management
Oct 20, 2023 by Raul Salazar Front Desk Manager, Hotel Management
Dear Laurie,Thank you for your comments we really appreciate it.Kindest Regards.
by A verified traveler
Posted Oct 19, 2023
Everything was perfect and the staff was amazing.
Comment from Hotel Management
Oct 19, 2023 by Raul Salazar Front Desk Manager, Hotel Management
Dear Darren,Thank you very much for your comments.Hope to have you back in our property.Kindest Regards,