Ratings based on 634 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, Ky.

Decent for the price

Posted Jun 24, 2017
Pros: Easy access to and from the freeway. Decent for the money. Breakfast included.
Cons: Bathtub needs mold removed. Don't understand how the bathroom can be cleaned without removing black mold from the top corner of the bathtub.
Location: Plenty of restaurants, Kroger for groceries etc., Walgreens, a little of everything close by.
Very close to the freeway. Lots of restaurants, Kroger for groceries etc., Walgreens, a little of everything close by.
Comment from Hotel Management
Jul 10, 2017 by La Quinta Inn and Suites Management Team, Hotel Management
Hello Jones family, Thank you for taking the time to leave such a detailed review about your stay. Rest assured we have shared all your comments with our staff and will be correcting what is needed immediately. Glad you enjoyed our location, breakfast and easy access to the freeway. We hope you will visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Posted Jun 13, 2017
Cons: The hotel is a bit dated.
An enjoyable stay at the hotel, although the noise from the motorway kept us awake some nights. it was also impossible to sit round the pool for any length of time due to the the traffic noise.
Comment from Hotel Management
Jun 15, 2017 by La Quinta Inn and Suites, Hotel Management
Hello, we are glad to hear you had an enjoyable stay with us at La Quinta Inn and Suites Indianapolis South. We are currently in the process of making interior/exterior changes in the hotel with the help of a design team. So by the end of the year the hotel will look quite different.
2 out of 5
by A verified traveler

Looks updated, but has some issues

Posted Jun 5, 2017
And at first glance the room looked nice. However we found a pair of old socks in the room. The AC unit shuts off every few minutes to not overload the power or something like that (there was a sign on the unit). So the room took a long time to cool down. The units were set to off when we walked in. The second ac unit had buttons that only worked half the time. So changing the temperature was a pain. The temperature control in the shower didn't work well. To top it off i'm guessing the hotel allows pets, which is fine. However, a trailer pulled up. Proceeded to unload and haul 20 ferrets in the hotel and up the elevator. The smell was intense.
Comment from Hotel Management
Jun 9, 2017 by La Quinta Inn and Suites, Hotel Management
Hi Josh, Thank you for taking the time to provide this information and your understanding towards our pet policy. It is our goal to be welcoming to our guests with pets without causing any issues with our other guests. I apologize that this experience does not meet your expectations. Please reach out to us with more information on your stay with us. Your feedback will help us improve.
4 out of 5
by A verified traveler

Fitness Center Closed

Posted Apr 17, 2017 on Hotels
Website listed fitness center as an amenity. Upon check in there was a sign at the desk stating the fitness center was temporarily closed. We needed a hotel with a fitness center for my son who is a wrestler so this was very unfortunate. We would not have chosen this hotel had we known this.
Comment from Hotel Management
Jun 15, 2017
Hello, We are sorry to hear you were unhappy with your stay due to our fitness center. It had just recently been placed under renovation in order to make it larger with better machines for our guests. Rest assured your feedback is important to us. Our goal is to always provide the experience for you.
4 out of 5
by Tony

Posted Apr 5, 2017 on Hotels
The hotel was nice and clean and the staff was very friendly. We will stay there again.
Comment from Hotel Management
Apr 14, 2017
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by Donald

Posted Apr 5, 2017 on Hotels
Comment from Hotel Management
Apr 14, 2017
Thanks for staying with us. We appreciate your feedback! This summer we will be redesigning the interiors & exterior of our property. We hope to see you in your next visit to Indianapolis
2 out of 5
by A verified traveler

Just okay. Don't waste your money.

Posted Apr 4, 2017 on Hotels
Our stay was alright. Nothing special. Breakfast was terrible. Bathroom super small and awkward.
Comment from Hotel Management
Apr 14, 2017
Thanks for staying with us. We appreciate your feedback! We’re sorry you were unhappy- This summer we will be redesigning the interiors & exterior of our property. We hope to see you in your next visit to Indianapolis.
4 out of 5
by kenneth

Good mid grade motel

Posted Apr 3, 2017 on Hotels
Nice
Comment from Hotel Management
Apr 14, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Sarah

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
Apr 14, 2017
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location..easy to highways...

Posted Apr 2, 2017
Pros: Close to highway..easy on and off.
Cons: This hotel is older..BUT...being remodeled. If the continue to remodel..very nice hotel.
Location: Can walk to eating or drive also. Gas station near by. Safe location to walk.
Easy location to highways. Can walk to eating places. Close to gas. Area is nice.
Comment from Hotel Management
Apr 14, 2017 by G.Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback! As a matter of fact-This summer we will be redesigning the interiors & exterior of our property. We hope to see you in your next visit to Indianapolis.