Ratings based on 740 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Chesterfield Va

To many dogs

Posted Feb 11, 2018
The hotel was being worked on and was filled with people who had dogs. Put people without dogs on a different floor. No local information in the room. To tell about places to order food or how to find what was on local tv.
Comment from Hotel Management
Feb 14, 2018 by Iza, Hotel Management
Hello Deborah, Im sorry to hear that you did not have an enjoyable stay with us. We have looked into all the points you have noted and will be making any corrections needed. Thank you for your feedback. We highly appreciate it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville TN

Excellent hotel

Posted Feb 1, 2018
Most everything was great and the price was very reasonable. My only problem was a noise issue with construction on going at hotel. But it is nearly finished so should not be an issue in the near future. Free breakfast was beyond what I expected. Definitely a good value and the location is perfect for the Indianapolis area.
Comment from Hotel Management
Feb 5, 2018 by Iza M, Hotel Management
Hello George, Thank you for letting us know what happened during your stay with us. We apologize about the noise and are grateful for your patience as we continue to upgrade our hotel to provide an improved experience for our guests. We hope to see you again in the near future to enjoy these changes!
4 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis

Friendly and clean

Posted Jan 14, 2018
I cannot believe I got this hotel for such a cheap price! It’s in a great location, located by everything. It also has wonderful rooms and clean. And the check-in desk was very friendly. Glad I chose this place. Will definitely return.
Comment from Hotel Management
Jan 16, 2018 by Iza M. , Hotel Management
Hello Justina, thanks for staying with us and for giving us such great feedback. We were glad to be able to accommodate you and we hope to do so again soon.
4 out of 5
by A verified traveler from seattle wa

Need fan in every bathroom (exhaust fan)

Posted Jan 12, 2018
We stayed for three days in different different room at this hotel. We notice there wasn’t any bathroom fan (exhaust fan). It was very awkward in morning (doing daily routine) when one person in bathroom and other person is still in bed or in room.
Comment from Hotel Management
Jan 18, 2018 by Iza M., Hotel Management
Hello M. We have a central exhaust system throughout the hotel that runs 24 hours a day. It doesn't make the loud noises that other kinds of exhaust fans make. Infact most of our guests do prefer that our set up is silent. I apologize if this was inconvenient to you. .
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Posted Jan 9, 2018
I love this hotel I'm a truck driver & have family in Indy & spend 2-3 nights at a time & this hotel has ample parking for semi trucks. Easy off & on to highway & the beds are very comfortable. Breakfast is decent but could probably be kicked up a notch on the wknds. Great restaurants in the area & Walmart is across the street it's great!!
Comment from Hotel Management
Jan 9, 2018 by Iza, Hotel Management
Hello Monalisa, thank you for complimenting us today! We are happy to be your first choice when staying in Indy. We look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Wayne

Great hotel close to the highway

Posted Jan 8, 2018
Pros: Very clean and quiet
Cons: Elevator was out of service but other than that it was great!
Location: Many places to eat near by and very quick pizza delivery from Dominoes. Close to the highway as well.
Very nice place to stay. The staff was friendly and the room was great! Can not beat the value of this hotel for the cost. Breakfast was included and was very good as well.
Comment from Hotel Management
Jan 8, 2018 by Iza, Hotel Management
Hello Chris, its great to know that your stay was such a success and that my staff is doing an incredible job of taking care of our guests. We always appreciate these comments so that we can continue to improve the experience that our loyal guests have each and every time they visit. We hope to see you again in the near future. Safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 4, 2017
Beds were comfortable. Hotel was clean and breakfast was great
Comment from Hotel Management
Dec 6, 2017 by Surina, Hotel Management
Hello Shannon, Thank you for complimenting your stay with us. We are glad that you had a great time and we look forward to your next visit.
2 out of 5
by A verified traveler from chicago

Threadbare.

Posted Nov 28, 2017
Not quite the Bates Motel, but you can see it from there.
Comment from Hotel Management
Dec 2, 2017 by Surina, Hotel Management
Hello James, Im sorry to hear your comments regarding our hotel. We work hard to improve every day and to provide the best possible stay for all our guests. Currently our hotel is going through some changes in our interiors/exteriors with the help of a design team, so soon you should come back and give us another chance. We would really look forward to giving you an exceptional stay.
2 out of 5
by A verified traveler

Noisy

Posted Nov 27, 2017
The hotel is right up against the busy highway. It is going through a remodeling. Needs it.
Comment from Hotel Management
Dec 2, 2017 by Surina, Hotel Management
Dear Guest, we are making changes to our interiors/exteriors with the help of a design team and soon there will be great upgrades available for all our guests. As for being close to the highway we chose our location to provide convenience to many of our guests that need to be close to downtown Indianapolis. We hope that you will visit us again in the near future.
4 out of 5
by A verified traveler

Posted Nov 26, 2017 on Hotels
Comment from Hotel Management
Dec 2, 2017
Dear Guest, we hope to have you visit us again soon!