Ratings based on 4,796 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
Nice amenities, right on state line with pool and hot tub. Great bed, shower, TV and strong wifi. Phenomenal off season price, would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Solano County, CA

Great value

Posted Oct 18, 2017
From check in to checkout, friendly, easy, accommodating, informative and pleasant. Off the main drag but within walking distance to restaurants and activities, also lake.
Comment from Hotel Management
Oct 19, 2017 by Amber hotel manager , Hotel Management
We are so glad that you had such a great stay. We hope that you come back and stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2017
The hot tub is amazing, although I wish it was open until Midnight. By the time you get done with dinner and back to the room to change and head over it’s already closing. Room was really nice, only recommendation on the room is better coffee :)
Comment from Hotel Management
Oct 19, 2017 by Amber hotel manager , Hotel Management
I am so glad that you had such an amazing stay! I will look into getting a better coffee that's always important. We hope to see you back again
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Cruz, CA

Great pet friendly hotel.

Posted Oct 17, 2017
Pros: Great value
Cons: Upgrading the heater/act units.
Location: Walking distance to Heavenly Gondola, shops, restaurants, casinos and beautiful Lake Tahoe.
We have stayed here many times and have always been pleased with the hotel. My only recommendation would be to ask for a second floor room (no elevators). The folks staying above me were not thinking about the people below them. We have stayed here with our dog as well.
Comment from Hotel Management
Oct 19, 2017 by Amber hotel manager , Hotel Management
We are upgrading the heating and a.c. it just takes a long time. Hopeful the next time you come there will be no issues. Bottom floors are a plus if you can't do stairs. We hope you come back with you dog and see us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Very clean, comfortable place to stay. Close to shops and casinos.
Comment from Hotel Management
Oct 19, 2017 by Amber hotel manager , Hotel Management
Thank you for the amazing review and I'm so glad that you had a great stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Modesto, CA

Posted Oct 16, 2017
Loved how close we were to everything! Walked to the lake. Walked to dinner and Starbucks and shopping! Even though it was a pet friendly hotel there was no evidence of pets! My only complaint was we were on the bottom floor and the noise from the top floor rooms was kind of annoying. But that was a pretty small inconvenience. Parking got a little tight Saturday night but the nice girl at the front desk moved her car so we could have a spot! Front desk girls were very nice and friendly!! The grounds were kept neat and overall it was just a cute place to stay. We will definitely come back with our two pups next time!
Comment from Hotel Management
Oct 19, 2017 by Amber hotel manager , Hotel Management
We always love to hear how great all of our staff is here. We are glad you and your pups had such a great stay and hope you all come back soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
Nice, quiet, relaxing, comfortable, walking distance to the lake/beach & shopping/restaurants & dog-friendly! Received an unexpected free upgrade to my room! Wished I could've stayed a lot longer! Will definitely go back!
Comment from Hotel Management
Oct 19, 2017 by Amber hotel manager , Hotel Management
We can't wait to have you come back! We are glad that you enjoyed the upgrade and hope to see you soon
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2017
Perfect quiet location within walking distance to everything. Great hot tub
Comment from Hotel Management
Oct 15, 2017 by Sam Guest Services Manager, Hotel Management
Thank you so much for letting us know how your stay was, we hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent stay

Posted Oct 13, 2017
Decent price and stay for an off season trip. Lots of loud construction going on in the rooms next to mine. I would have appreciated being moved away from that especially when I heard an employee telling another guest they were getting a free upgrade. Walking distance to the village and casinos.
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas NV

Posted Oct 11, 2017
You get 4 star hotel facilities but just pay motel's price. Location is great, close to everything. We had free upgrade room that make our stay even better!
Comment from Hotel Management
Oct 11, 2017 by Amber hotel Manager , Hotel Management
thank you so much for the amazing reivew we are so glad that you had such a great stay! we hope to see you again soon!