Ratings based on 1,302 Verified Reviews

3.3 out of 5
64% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Jun 24, 2018
Very run down. I would not recommend this place to anyone. Bathroom smelled of urine. Carpet was so dirty. Pool was empty and and full of debris. I was berry disappointed.
1 out of 5
by A verified traveler

Posted Jun 15, 2018
Very outdated and unpleasant. Needs renovation in every aspect!
Comment from Hotel Management
Jun 21, 2018 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you for rating your recent stay with us. We are sorry if certain aspects of your stay did not please you, and we do wish that you had made us aware of these during your stay, so that we could have remedied them for you. We hope that you might enjoy a better stay with us in the future. Best wishes, Hotel Management.
4 out of 5
by A verified traveler from Berkeley, CA

Posted Jun 14, 2018
T.V. remote control in the first checked in room did not work. Supervisor was helpful and changed us into another room where the T.V. remote that worked. Motel's location is good. Several blocks from the State-line where all the major casinos are located at. Close to shopping and dining as well,
Comment from Hotel Management
Jun 21, 2018 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you for your sharing such a great feedback. We are pleased to hear that you enjoyed all your experiences. We all look forward to welcoming you back "home" soon. Best wishes, Hotel Management.
1 out of 5
by A verified traveler from Belmont

Posted Jun 14, 2018
Dirty, filthy and rundown. The owners of this facility needs to Check the facility in person to see how bad the condition of the rooms,hallways, the front office and the pool area. It was sad to see why would the owners let it get this bad. Hope someone is reading this review and do something. This facility has a lot of potential.😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔
Comment from Hotel Management
Jun 21, 2018 by Guest Experience Manager, Hotel Management
Dear Guest, We're truly disappointed that you had such a poor impression of our hotel, and we apologize sincerely. We will discuss your review together as a team, and we'll ensure that the necessary improvements are put in place. Thank you for your comments, we appreciate them and will use them constructively to improve our hotel. Best wishes, Hotel Management.
4 out of 5
by A verified traveler

Posted Jun 11, 2018
Weak breakfast. Bring your own mess kit to avoid the throw away mentality with plastic and styrofoam. Quiet. Shower temp hard to control.
Comment from Hotel Management
Jun 21, 2018 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you for rating your recent stay with us. We were disappointed to hear that our breakfast offerings were not to your satisfaction. Unfortunately, we only offer a complimentary continental breakfast, which traditionally is a limited breakfast offering of juice, bread and/or pastries and tea/coffee. Most hotels similar to ours throughout the U.S. offer similar continental breakfasts, but we are sorry that you expected something more. We review our breakfast offering regularly, and we will take your comments into consideration when next doing so. We hope that you might enjoy a better stay with us in the future. Best wishes, Hotel Management.
1 out of 5
by A verified traveler

Posted Jun 10, 2018
Well to start off .. this pla
Comment from Hotel Management
Jun 21, 2018 by Guest Experience Manager, Hotel Management
Dear Guest, We're truly disappointed that you had such a poor impression of our property, and we apologize sincerely. We would welcome any improvement suggestions that you may have. Best wishes, Hotel Management.
4 out of 5
by A verified traveler

Posted May 27, 2018
The hotel is in a nice location but the rooms have an odour,need new carpets,ac n heater vents looked very dusty,very old furniture,friendly staff though.
Comment from Hotel Management
Jun 1, 2018 by Guest Experience Manager, Hotel Management
Dear Guest, Although glad that you had a pleasant experience at our property, we were sorry to hear that some issues marred your stay with us. We do wish that you had made us aware of these during your stay, so that we could have remedied them for you. We hope that you might enjoy a better stay with us in the future. Best wishes, Hotel Management.
2 out of 5
by A verified traveler from Sunnyvale, CA

Posted May 25, 2018
Rooms are quite old and not maintained. The room which we stayed was not having the lock for the door towards patio. Heater in the room also looks like 100years old, was terrible. Though we didn’t turn it ON, will get fear just looking at that. Though the stay was horrible, we thought atleast breakfast will be better, got surprised after seeing it, Just white bread and cornflakes. Nothing else. We expected atleast some scrambled egg/sausage etc. But nothing. Its just a breakfast to satisfy their ad. So in total the stay was terrible. I wont recommend to this my friends.
Comment from Hotel Management
Jun 1, 2018 by Guest Experience Manager, Hotel Management
Dear Guest, We're truly disappointed that you had such a poor impression of our hotel, and we apologize sincerely. We will discuss your review together as a team, and we'll ensure that the necessary procedures and training are implemented to ensure that such issues don't arise again. Thank you for your comments, we appreciate them and will use them constructively to improve our hotel. Best wishes, Hotel Management.
4 out of 5
by A verified traveler

Posted May 21, 2018
Comment from Hotel Management
May 23, 2018 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you for choosing to stay with us recently, and for taking the time to provide us with your rating. We were happy to welcome you to our hotel, and we are pleased that you had an enjoyable stay. We would love to welcome you back, when you are next visiting the area. Best wishes, Hotel Management.
2 out of 5
by A verified traveler

Posted May 20, 2018
Hotel was dirty needed work everywhere the breakfast was a joke
Comment from Hotel Management
May 23, 2018 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you for rating your recent stay with us. We are sorry if certain aspects of your stay did not please you, and we do wish that you had made us aware of these during your stay, so that we could have remedied them for you. We hope that you might enjoy a better stay with us in the future. Best wishes, Hotel Management.