Ratings based on 228 Verified Reviews

2.8 out of 5
56% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from CA

Good for the price

Posted Oct 17, 2017
Pros: See above
Cons: See above
Location: Location is great and hotel is conveniently located to all local shops and restaurants. We drove to North Lake, Trukee, Reno, Virginia City.
Stayed two nights with a family of 4 in October. Room was clean and comfortable in general. Fridge and microwave wre oddly placed at the bottom of one bed barring the access to bed from one side - the cords were not long enough. We could nor figure out where to plug the coffee maker, It had a three prong but all outlets were two prongs, no problem as there was coffee available in the lobby all the time, and we did not mind a short stroll, plus the staff was friendly to see every time. Bathroom was clean and basic. Shower was sort of dark, could not find a light there. No heat in the bathroom, but you can warm it up by leaving the bedroom door open. However, the vent kept it cold. Breakfast was basic, but enough and appreciated.
Comment from Hotel Management
Oct 19, 2017 by Diana, Hotel Management
Dear Guest Thank you for providing your feedback on your recent stay. My sincere apologies for the inconveniences you had in the room
3 out of 5
Recommended
for Everyone
by A verified traveler from san jose, ca

Noise

Posted Oct 9, 2017
No sound proof from corridor parking lot and next room. Thus not able to sleep at night. Hear the tv, chatting walking of people from parking lot , in the corridor and next room, very very noisy when people open and close the door of next room. Like the kitchen. Even though we did not cook.
Comment from Hotel Management
Oct 15, 2017 by Diana Hernandez, Hotel Management
Please accept my sincerest apology for the bad experience. Please be assured that we value your comments and business and would be humbled if you chose to join us again so that we may show you that the experience you had was far from the experience we aim to promote.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice staff and breakfast-great location

Posted Oct 9, 2017
The owners are renovating a very old motel and you have to keep that in mind. You are getting a great price and there is no where else when you can get clean room, sheets, towel change every, heater, TV and a comfortable mattress. Super location
Comment from Hotel Management
Oct 13, 2017 by Diana Hernandez, Hotel Management
Dear Emie My sincere gratitude for taking the time to provide us with your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from NEVADA

Good price for okay stay in tahoe

Posted Oct 4, 2017
Pros: Walking distance to heavenly village
Cons: Property needs a little work and looked like things were in the starting stage of repairs
Location: recreation, shopping,casino's
Room good for the price. Good location close to stateline. Breakfast of waffles and cereal was ok
Comment from Hotel Management
Oct 15, 2017 by Diana Hernandez, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Clara, CA

Posted Oct 3, 2017
Nice stay, great breakfast options. Great price on room. And the staff was very nice. Wifi speed was better than most. Quite area. The only gripe i had was the outdated tv set in the room.
Comment from Hotel Management
Oct 13, 2017 by Diana Hernandez, Hotel Management
Dear Dan Thank you for taking the time to provide us with your feedback. P.S. I agree TV 's are old and they are going
4 out of 5
Recommended
for Everyone
by A verified traveler from Frederick, MD

Great for short stay

Posted Oct 2, 2017
We stayed in a 2 Queen room with small living room and full kitchen. While we only stayed one night, it was a good stay. Like all motels/hotels in South Lake Tahoe, this is an older one but it was clean. When making reservations, I requested a room off the road and the owners could not have been more accommodating. This motel offers free breakfast, which includes waffles! The staff is very friendly. I would recommend this motel, as you can't beat the price in the area.
Comment from Hotel Management
Oct 2, 2017 by Diana Hernandez, Hotel Management
Dear Ms. Christy It was a pleasure having you as our guest. Thank you for providing your feedback as is our best tool to know in which areas we can improve. Best Regard
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Nice - Easy Access Parking

Posted Sep 21, 2017
Pros: The staff was very pleasant. The bed was comfortabnle
Cons: Since there is no elevator, perhaps offer a ground floor to seniors, the stairs are very steep.
Location: This is Lake Tahoe, there are lots of things to do nearby!
We arrived early, but they were kind enough to allow us to check in before 4pm. For seniors, I would recommend a ground floor, the stairs are steep for those with knee problems. The bed was very comfortable, the room was clean and the coffee pot worked. There was an effort made to coordinate the decor and was very interesting, especially the ornate iron four poster bed. I saw one review complaining about their included breakfast. I thought it was quite nice, especially since the rates are very reasonalbe. They offered cereals, fruit, juices, bagels, jams, waffles, syrup and coffee. I'd like to make a suggestion to the management that they offer hard-boiled eggs for those that can't have any of the aforementioned.
Comment from Hotel Management
Sep 28, 2017 by Diana Hernandez, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
5 out of 5
Recommended
for Everyone
by A verified traveler

nice place to stay

Posted Sep 19, 2017
nice staff.......nice room.....breakfast too...........close to everything
Comment from Hotel Management
Sep 28, 2017 by Diana Hernandez, Hotel Management
hank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
1 out of 5
by A verified traveler from San Jose, Ca

Old rundown hotel

Posted Sep 17, 2017
Stay away from this hotel. My bed sheets had visible dirt and hair when I pulled back the old, worn out, and smelly bed covering and blanket. This place is dirty and rundown. There is a reason their room rates are so low. You get what you pay for.
Comment from Hotel Management
Sep 28, 2017 by Diana Hernandez, Hotel Management
Thank you for sharing your experience. We are sorry to hear that your stay at our establishment did not meet your expectations.
2 out of 5
by A verified traveler from Winnipeg

Posted Sep 14, 2017
The Hotel is old and is kind of a motel. The duvets are old and had noisy neibors who were loud till 12pm.
Comment from Hotel Management
Sep 18, 2017 by Diana Hernandez, Hotel Management
Dear Mr. Aken Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.