Ratings based on 795 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2017
Everything was great. Place was very clean. Only complaint was sun comes through the blinds at 600 AM. After a late night it would have been nice to have some black out shades. Otherwise great place.
Comment from Hotel Management
Aug 4, 2017 by gm, Hotel Management
Thank you for staying with us! We appreciate the business. Hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cute hotel

Posted Jul 30, 2017
The hotel was a bit off the strip but I really appreciated that. Good wine and cheese happy hour. They had bikes you could borrow. We will definitely be back.
Comment from Hotel Management
Aug 1, 2017 by gm, Hotel Management
Thank you for staying with us! We appreciate your business and feedback. Hope to see you again.
3 out of 5
by A verified traveler

Fun hotel

Posted Jul 28, 2017
Staff was awesome. Honeymoon suite needs updating
Comment from Hotel Management
Aug 1, 2017 by gm, Hotel Management
Thank you for staying with us! We appreciate your business and feedback. Hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Charming hotel steps from the lake

Posted Jul 27, 2017
Pros: It was charming and renovated "enough" to make us feel a little rustic and a little luxury. Staff was excellent. So helpful. Happy Hour a BONUS!
Cons: Sink area and toilet area need a little updating (although very clean) and fans in the washroom.
Location: Location perfect. Parking easy. Lake across the street. Walking/biking distance to shops, great food, grocery stores, Kayaking & paddle boards.
This was our first time to Tahoe and we enjoyed the POSTMARC so much we already agreed we'll stay there the next time we visit. I spoke to John on the phone a few times before we got to Tahoe (for confirmation and room questions) and each time he was so pleasant. We flew into Sacramento and rented a car. The drive was beautiful and when we arrive at the lake we were so pleased to see the POSTMARC was immediately across from the lake and in walking distance to a marina with restaurants (RIVA) and shops as well as Heavenly Village and the casinos. We stayed in 2 different rooms during our stay (we arrived a day early and they were able to accommodate us). Both rooms were charming and renovated enough for us to feel exceptionally comfortable. The bathtub / shower area was amazing in our first room and the jacuzzi tub, fireplace and view were equally as wonderful in our 2nd room. Both beds were cozy and comfortable. We had great sleeps every night. An additional bonus for us was the free bikes offered to the POSTMARC guests. We had planned on renting bikes but Veronica (who was wonderful and so helpful) let us know we could take the bikes to explore everyday. So we did!
Comment from Hotel Management
Aug 1, 2017 by gm, Hotel Management
Thank you for staying with us! We appreciate your business and feedback. Hope to see you again.
5 out of 5
Recommended
for Couples
by A verified traveler from Ocoee, fl

Honeymoon

Posted Jul 26, 2017
Pros: It was like a fairy tale
Location: Lake Tahoe was a beautiful place....lots of activities and good food
This was the most Romantic room we've ever had....everything was really fun and classy ....made some great memories
Comment from Hotel Management
Aug 4, 2017 by gm, Hotel Management
Thank you for staying with us! We appreciate the business. Hope to see you again.
2 out of 5
by A verified traveler from USA

Not for business travelers!

Posted Jul 19, 2017
Pros: The staff was very friendly and gave me great suggestions for places to go and see.
Cons: The hotel website and room descriptions. The housekeeping policy. Updated/refreshed rooms. Better/clearer cancellation policy.
Location: It's literally right on the highway (next door to ihop and across from McDonalds). Walking distance to lots of restaurants and Lake Tahoe.
I came to Lake Tahoe for a conference and was very disappointed with the POSTMARC Hotel and their policies. Although I booked a refundable room on Expedia, the hotel would not let me cancel my reservation. I had booked this hotel as a backup plan because my conference hotel was full but had a waiting list. I could have switched to the conference hotel and not had to walk a mile each way, but POSTMARC would not allow me to cancel my reservation without paying for it in full. Life goes on. I booked a fireplace suite. I figured it would be a nice way to unwind after my long work days. When I checked in, I was told my room was facing the mountain. Things are looking up, I thought. When I walked into my room, I was shocked. In addition to the fireplace, I had a over-sized, heart shaped bath tub and two tiny windows that faced the parking lot. I guess technically my room did face the mountain, but if you can't see it, what good is the direction your room faces? The room was OK, but nothing to write home about. The entire decor and furniture is very dated, half of my TV channels didn't work, there are no plugs in convenient places and overall the room was just weird. As a business traveler, I like quirky hotels but the POSTMARC is old, tired and lacks all the good qualities of a quirky hotel. It's important to note that housekeeping does not come during your stay unless you request it. They probably pay their housekeepers less because they have less work. That's lame.
Comment from Hotel Management
Aug 1, 2017 by gm, Hotel Management
Thank you for staying with us! We appreciate your business and feedback. Hope to see you again.
3 out of 5
by A verified traveler

Rude staff

Posted Jul 16, 2017
Room was a bit dirty walking in. The lady in front was not friendly on three separate occasions i greeted her and recieved a forced smirk every time. Their idea of a coffee bar is watered down coffee and powdered creamer. If you are charging your patrons$ 230 night can you at least afford to provide doughnuts or at the very least good coffee.
Comment from Hotel Management
Aug 1, 2017 by gm, Hotel Management
Thank you for staying with us! We appreciate your business and feedback. Hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Lake Tahoe!

Posted Jul 6, 2017
Pros: Good location, close to Ski Run Marina and it's activities.
Cons: The motel is a bit dated (rustic). Fixtures could use maintenance. The tile on the shower floor needed good cleaning and the caulking replacing.
Location: Good location. Close to marina for water activities and bikes for exploring around the area!
Lake Tahoe has always been an enjoyable area to visit. Fresh air, clear blue water of the lake, and the serenity of mountain landscape made for a great get-away!
Comment from Hotel Management
Jul 7, 2017 by front desk, Hotel Management
Thank you for staying with us!
3 out of 5
by A verified traveler from CA

Old hotel good location

Posted Jul 5, 2017
The location was great. But the hotel needs renovation, everything too old
Comment from Hotel Management
Jul 12, 2017 by front desk, Hotel Management
Thank you for staying with us!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to beach but no restaurant

Posted Jul 3, 2017
Nice jacuzzi but no dining room Close to beach, convenience to different stores
Comment from Hotel Management
Aug 4, 2017 by gm, Hotel Management
Thank you for staying with us! We appreciate the business. Hope to see you again.