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Fixtures hanging off walls, stains on the bedroom and bathroom walls, a horrible smell of stale cigarette smoke, filthy floors. This was more like your single, disorganised friend's unkempt apartment than a hotel room. To boot, the staff were incredibly dismissive and at points even inappropriate to my partner when I wasn't around. Cannot overstate enough - stay away from this place.
Aaron
Stayed 2 nights in Jun 2023
8/10 Good
Verified traveler
Jul 3, 2023
Liked: Cleanliness, staff & service
Recommended for short stays
Location is centrally located only 30 minutes away by bus from the center of London. Service was very good with the staff being very helfpul. Overall conditions in the room left a little to be desired though especially the bathroom which needed a bit of renovation. Having said that, bed and pillows were comfortable so not too much to complain. Cleanliness was ok as well.
Verified traveler
Stayed 2 nights in Jun 2023
6/10 Okay
Lachlan
May 10, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
really cheap accommodation, and what goes along with that. so don’t expect too much from it. byo soap
The rooms are definitely not like they are advertised in the photos. Really disappointed with our stay as it was our first trip together and was spoilt by a hotel that was not worth the money.
I woke on my stay to find a large bed bug crawling on my arm ! Then when turning on the lights I noticed the blotches of my blood on the white bedding which resulted the next day with me coming out in rages and bite spots all over myself . Disgusting in this day and age that hotels of this kind even exist !
This is the worst place I ever stayed, damp, filthy, smelly, moulds everywhere, stains on the wall, no heating, no tv, no spa, no lampshades, shower was dodgy - Room was not all all like the photos, the entire building had a terrible smell, this place should not be operating as a business, avoid at all costs!
AWFUL!!! This is the worst hotel I’ve ever stayed in… ever! My partner and I stayed for 1 night, we expected a clean and warm room but nothing too fancy. Sadly, we didn’t even get clean or warm! The hotel room was filthy and had an awful smell, there was yellow stains on the curtains, ripped carpet, a smashed mirror, the room was extremely cold and the heater sparked when plugged into the mains which was a huge health and safety risk. There was a black mould infested mattress covered in stains propped up against the wall in the hallway. Staff were not interested in listening to our complaint at all. Three stars is generous for this hotel, please save your money and stay elsewhere.
This is a budget hotel therefore you cannot have high expectations, however I would still expect the basics.
- absolutely stunk of smoke even with the window open.
- large wardrobe mirror was completely smashed.
- no hot water
- majority of light fittings had no bulbs.
- only one small shampoo bottle included, not even why hand soap for the sink.
- google states parking is included but this is not the case.
Charlotte
Stayed 1 night in Aug 2021
4/10 Poor
Alexander
Sep 1, 2021
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Key given didn't work on door, few broken items in room like door handle, wardrobe smashes glass.
Kettle tea bags and sugar supplied no coffee or milk?
Shower with towels but no soap or toothpaste
Room stank of weed
Can't complain for the price it was but if you want to wash yourself properly go somewhere more expensive
They did not give us our chosen booked room. They did recover by sorting a similar choice, but the door key could not be made to work. One of the bedside reading lights had no bulb fitted. We had no info about WiFi or breakfast, not able to converse with reception as no phone in room. The room was along way from reception which meant we had no street noise. which was a good thing.
Pretty much almost everything is disgusting m, staff lying that all the room air conditioning don't work, bedding wasn't change on day two of my stay, even though reguested.
Well, it's cheap (by London standards) but you get what you pay for.
Positives:
- the bed was comfortable and I slept well
- excellent wifi service
Negatives:
- tiny room, like a prison cell with a tv that didn't work
- absolutely freezing, no central heating. Electric heater, but all of the electrical safety test stickers were over a year out of date. Didn't dare try using them - if they were anything like the state of repair of the room (shabby is a polite understatement), they might have been dangerous.
- black mold in the shower
- broken shower unit, barely clinging onto the wall
- electricity socket coming away from the wall
The police came overtime
The hotel is no clean
Other people came for only sex
To many problems in this hotel
Every days
I no sleeping for stays in this hotel
Is no security place for no body
I had a single room. It was drab, depressing, with a makeshift DIY furnishing. The bed was a few inches from the ground. Awful. There was no way I could stay the night there so I googled another hotel and left. Lost £45.00.