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"I was impressed with the staff and their enthusiasm. The hotel is a very impressive building although there was some decorating going on in some rooms during my stay. The only blemish during my stay was the television that a previous resident in the room had changed the settings and so it was not possible to get standard channels."

"Booked on behalf of my grandmother for a wedding nearby. The staff were so accommodating and helped her with her bags and got an accessible room for her. Beautiful hotel in the heart of Cirencester, very easy to get everywhere. Would definitely stay here again. Excellent service and a great stay in general!"

"My second time at this property. Beautiful lakeside setting. Well kept very clean. We asked for a later check out for all 3 rooms and it was no problem. Very friendly staff "

"Was always greeted with a smile and the staff were always helpful. Room was clean and the mattress lovely and firm so you can get a nice rest plus the blackout curtains were perfect too. Thank you for the great stay."

"Excellent property, clean rooms. Food is lovely and well priced "

"It was good"

"Room was spacious and staff were all really friendly"

"Lovely hotel with apartments in right in the centre of town, nice mixture of old heritage building with modern rooms Only down side, breakfast was not included and is extremely over-priced for what's on offer and the service considering it was very quiet was poor (too slow and items forgotten twice and having to be reminded) "

"Warm and welcoming staff. Comfortable relaxed atmosphere. Clean bedrooms. Bonus of leisure facilities. Have stayed here numerous times and never had any problems. Have tried a couple of other hotels in Swindon but this hotel tops them. "