Great airy lobby, glass elevator & big rooms. Light bulbs used are of love wattage and room smells of cleaning detergent. Staff could not locate my Expedia reservation.
Comment from Hotel Management
Mar 22, 2017 by Oscar Cao, Hotel Management
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success
We have taken note of your comments about bulbs and pass them into our Maintenance Department.
On the other hand, we really regret the misunderstanding that we have with your reservation. Fortunately it was quickly solved by or front desk team.
Finally, we appreciate your good words toward or looby and rooms.
Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Barceló Brno Palace