Staff forgot to clean my room. Lobby suggested to change my room, but I agreed to wait for the next day. All three days resturant in the hotel was closed and I was needed to search were to eat. Breakfasts were fine! In the all hotel nobody couldn`t find an iron desk! Only at the second day they find an iron, but without a desk and I ironed my clothes at the curbstone under the TV! All other was fine. But I think that this hotel couldn`t be the 4-stars hotel. 3-stars maximum!
Comment from Hotel Management
Feb 15, 2016 by Alena, Hotel Management
Thank you for staying with us and for reviewing the Orea Hotel Voronez. I would like to apologize for any inconvenience you experienced during your recent stay at our hotel.
I will share your comments with our staff and Managers and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
Alena Kamrlova – Front Office Manager