Posted Jul 28, 2015 on Hotels
Very kind at reception. Rooms show they care about the property. But there is a point when care can do so much. If you want to experience how hotels were during the Soviet age (without updates since the fall of Communism), there you go. I'll pass it the next time. Worst thing in summer: no A/C, and it's hot. We went to breakfast BEFORE checking out, and then when we came back to the room at 9am, they had already taken it!
Comment from Hotel Management
Dec 5, 2015 by Mirek Zimcik, Hotel Management
thank you very much for your review and praise on our staff at reception and housekeeping dept. I have forwarded your comments to our GM. We are expecting that another small changes will come next year, but it is very slow and long term process, even after such years which have passed since Berlin wall had fallen.
We have improved also service of hotel breakfast as same as assortment for choose.
Hopefully we see you here again
Mirek Zimcik - Front office manager