Ratings based on 451 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel

Posted Oct 11, 2017
Pros: Love the fact there where two bedrooms and two bathrooms. I was in the keys for work with another worker. The seperate bedrooms and bathrooms was nice
Cons: More parking
Love the fact there where two bedrooms and two bathrooms. I was in the keys for work with another worker. The seperate bedrooms and bathrooms was nice for us to have our own private space without having to go between two seperate hotel rooms. We were able to plan the next days work schedule in the living area and make our own food in the room.
2 out of 5
by A verified traveler from Boynton Beach Florida

20 miles from the beach

Posted Sep 5, 2017
Hotel is NOT at Naples Is 20 miles away Noice lots of people few staff Longs lines to get breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2017
Wonderful, quite and clean. Great location for traveling to local beaches.
Comment from Hotel Management
Aug 17, 2017 by Victoria, Hotel Management
Thank you for taking the time to share your experience! We look forward to your return!
5 out of 5
by Vanessa

Posted Jul 22, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017
Thank you, Vanessa! We hope to see you again soon!
4 out of 5
by Kami

Nice but renovating

Posted Jul 15, 2017 on Hotels
hotel is renovating
Comment from Hotel Management
Jul 24, 2017
Thank you, Kami! Yes, all of our guest rooms and halls have just been renovated! We added refrigerators and microwaves to all guest rooms, new carpet and wall coverings and furniture! We are almost done with the entire hotel and look forward to sharing it with our guests!
5 out of 5
Recommended
for Everyone
by A verified traveler from Aventura Florida

Nice and quiet hotel

Posted Jul 5, 2017
Our thanks to Sarah housekeeper and Diane the waitress in the breakfast area, very competents, excellent staff in the hotel reception, we will return
Comment from Hotel Management
Jul 24, 2017 by Victoria, Hotel Management
Thank you so much for sharing your feedback! We will be sure to share your comments with our staff as they take great pride in delivering excellent service! See you again soon!
3 out of 5
by TARIN K

Ants

Posted Jun 24, 2017 on Hotels
I would have given this a higher rating but the ANTS IN THE ROOM was disconcerting.I told the front desk and they said"they are just ghost ants they don't mean any harm"(?!?) ...and they were Everywhere. Just hoping I didn't bring them home. True,they didn't bite and were not in the bed, but still. Breakfast was nice,staff Very pleasant,and in truth it looked Very clean. Also,lack of fridge or microwave made are long stay inconvenient for snacks,drinks.
Comment from Hotel Management
Jun 29, 2017
Hi Tarin K, Thank you for taking the time to share your experience! We are happy to say that all of our rooms are receiving fridges and microwaves this summer! I am so sorry about any ghost ants in the room, it is a challenge in Southwest Florida during the summer, but we could have responded differently. I will certainly address this with our team. We hope the next time you are in sunny Naples that we will see you again!
5 out of 5
by A verified traveler

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017
Thank you, thank you, thank you!!
5 out of 5
by Stacey

Posted Jun 12, 2017 on Hotels
A great night's sleep, on the road!
Comment from Hotel Management
Jun 29, 2017
Thanks so much, Stacey! A great night's sleep is a beautiful thing, especially while on the road! Wishing you safe travels and we hope to see you again!
5 out of 5
by Kem

Posted May 22, 2017 on Hotels
Carlo's the front desk/check in guy was awesome.
Comment from Hotel Management
Jun 6, 2017
Dear Kem, Thank you so much for sharing! We will definitely share your kind words with Carlos, as he does provide the great service we strive for! Hope to see you again soon in sunny Naples!