Ratings based on 452 Verified Reviews

4.5 out of 5
85% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Las Vegas

5 star price. 3 star stay.

Posted Sep 16, 2017
Paid $2,000 per night for the hotel room and I have a great view of NOTHING! The bed is the same one you find in a 2 stars hotel, but the staff was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield Mo

Great Hotel and staff close to shoppig

Posted Sep 2, 2017
Had flight layover in San Francisco so stayed here..... Made the flight layover less of a hassle with a hotel of this caliber and an excellent staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Perfection as always.

Posted Aug 31, 2017
Staff was superb. A great hotel and always consistent. Perfect location downtown. Room was very nice and updated and staff was terrific.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2017
The hotel is clean- staff is professional- food is great- rooms are very nice and comfortable.
Comment from Hotel Management
Aug 12, 2017 by The Front Desk, Hotel Management
We thank you for choosing to stay with us. We are very happy to hear that you enjoyed your time here at Four Seasons San Francisco. Thank you for your feedback and we would love to welcome you back, soon. The Front Desk The Four Seasons San Francisco
4 out of 5
Recommended
for Everyone
by A verified traveler

Great service!

Posted Jul 24, 2017
Normal for most city hotels, the standard rooms and junior suites are like many other hotel rooms, nothing special. Where the Four Season's excels and differentiates itself is in its service. From the moment of my arrival with my 10 year old daughter, they made us feel welcome and special. Not only did I appreciate it, but my daughter loves the attention and thinks its awesome. Upon arrival, my daughter was greeted with a nice little gift and the room was outfitted with size appropriate robe and slippers. In the evening, they delivered milk and cookies. The smile on her face was priceless.
Comment from Hotel Management
Aug 12, 2017 by The Front Desk, Hotel Management
We thank you for choosing to stay with us. We are very happy to hear that you and your daughter enjoyed your time here at Four Seasons San Francisco. Thank you for your feedback and we would love to welcome you back, soon. The Front Desk The Four Seasons San Francisco
5 out of 5
by Eric

Posted Jun 25, 2017 on Hotels
Comment from Hotel Management
Jul 1, 2017
We are pleased to hear that you enjoyed your stay with us here at Four Seasons San Francisco. Please join us again, soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in city center

Posted Jun 15, 2017
Pros: Everything!
Cons: Nothing I can think of.
Location: Right in the center of town.
Beautiful hotel, and very classy. Great furniture and very confortable bed. Fantastic service and staff.
Comment from Hotel Management
Jul 1, 2017 by Four Seasons San Francisco, Hotel Management
We are pleased to hear that you enjoyed your stay with us here at Four Seasons San Francisco. Please join us again, soon.
3 out of 5
by A verified traveler

Posted May 27, 2017 on Orbitz
On the first day, we didn't have any complimentary water in our room after a long flight. Only water in the room cost $9. We also could not get Uber at the front door of the hotel. Staff was excellent and tried to make up for any issues. The concierge was the best we have experienced in our travels.
Comment from Hotel Management
Jul 1, 2017 by Four Seasons San Francisco, Hotel Management
Please accept our apologies for the miscommunication regarding missed turn down service and the city restrictions attached to Uber pick ups and drop-offs. We hope your next stay with us will be much smoother. We will note your preference for turn down service for all future stays. Thank you for your business and feedback. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Concierge staff was amazing

Posted May 23, 2017
We had a great experience staying at the four seasons in San Fran. The guest services agents and the conceirge staff was amazing. They went over and beyond to make our stay extra special. Highly recommended hotel.
Comment from Hotel Management
Jul 1, 2017 by Four Seasons San Francisco, Hotel Management
We are pleased to hear that you enjoyed your stay with us here at Four Seasons San Francisco. Please join us again, soon.
5 out of 5
by linda

The best service in SF

Posted May 22, 2017 on Hotels
Pre and Post wedding in Marin - stay was restful, massage was great and room service the best.
Comment from Hotel Management
Jul 1, 2017
We are pleased to hear that you enjoyed your stay with us here at Four Seasons San Francisco. Please join us again, soon.